Those who dare: thinking differently about the health and care workforce

In this session you will hear about: 

• how Sheffield City Council has used the Care Friends app to improve recruitment and encourage care workers to share their employer’s job vacancies and opportunities with family, friends and social media connections via their phone
• how the app is being used to recognise good performance and reward the existing workforce to support retention 
• the opportunities for this approach to be scaled up and what lessons can be learnt from the pilot programme.

Neil Eastwood, Founder and Chief Executive, Care Friends
Paul Higginbottom, Strategic Commissioning and Partnership Manager, Sheffield City Council

In this session you will hear about: 

• the potential of online and technology-facilitated interviews 
• the preliminary findings of an evaluation into using a co-designed platform with fairness built in on admissions to health professionals’ education and training programmes at the University of Surrey 
• the impact of these findings on the design of future online and face-to-face interviews and the opportunities to scale up what has been learnt. 

Dr Alison Callwood, Senior Lecturer in Integrated Care (Midwifery), University of Surrey 

In this session you will hear about: 

• the impact of two projects.
  • The Work4Health project in Walsall which is designed specifically around the jobs available in the trust, which offers participants skills training, work experience, application form support, mock interview practice and guaranteed job interviews for roles at Walsall Manor Hospital.
  • The Opening Doors project, which is a collaboration between social landlords, the Cheshire and Merseyside Health and Care Partnership and the Learning Foundry, aimed at supporting residents into health and social care courses and careers.
  • the potential to scale up and replicate this approach in other areas.

David Ashton, Workforce Development Manager, Torus Foundation
Fay Shanahan, Corporate Director of Operations and IT, whg (Walsall Housing Group)

Nicola Blythe, Researcher, The King’s Fund

In this session you will hear about: 

• the work of The Prince’s Trust – and how it has worked with NHS and social care providers to support 10,600 young people from diverse backgrounds to learn more about the sector, with almost 4,000 of them receiving a job offer
• approaches to educating young people about the work opportunities across the sector and what can be learnt from and replicated across health and care from innovative approaches including
  • seconding youth workers to NHS HR teams 
  • partnering with Premier League football clubs to recruit young men to entry level roles 
  • providing free counselling and mental health support to young people embarking on health and social care careers 
  • collaborating with those in the private sector to support young people to sustain their health and social care careers.  

Ruby Smith, Director of Health and Care, The Prince’s Trust
Emma Ryle, Impact Manager, The Prince’s Trust

In this session you will hear about: 

• how the Leeds Health and Care Academy has been working with partners across Leeds, including NHS trusts and the city council, to engage directly with young people and the city’s most disadvantaged communities
• the impact of this work and the opportunity to scale up and replicate more widely.

Kate O’Connell, Director of Leeds Health and Care Academy & Strategic Workforce

In this session you will hear about: 

• how North Middlesex University Hospital NHS Trust has used the MSW programme to recruit qualified doctors who were resident in the UK but not currently registered by the General Medical Council (GMC)
• how those engaged in the programme are supported through the process of obtaining GMC registration
• the impact of the MSW programme on retention and the opportunity to scale up and replicate more widely.

Chukwunonso Jac-Okereke, Programme Manager/Team Lead, NHS England Medical Support Worker Programme, North Middlesex University Hospital NHS Trust

In this session you will hear about:

• how Care City CIC has developed an Apprentice Nursing Associate programme in Barking and Dagenham which provides career progression opportunities or pathways to those working as care workers  
• how the programme has redesigned the residential home workforce to include the qualified nursing associate role. The role is designed to support care workers to continue in their position in a care home that doesn't have a permanent nursing staff member 
• the remote supervision model, the learning from the programme so far, and the opportunity for it to be scaled up and replicated. 

James Sinclair, Chief Operating Officer, Care City CIC

In this session you will hear about: 

• how Humber and North Yorkshire Integrated Care Board has developed a ‘180 Days’ workforce transformation programme to make progress on priority system workforce challenges, including retention
• what this approach, and the culture shift that underpins it, means going forward, its impact, and the opportunity for it to be replicated by others in the health and care system.

Rachel Baillie Smith, Deputy Director for People, Humber and North Yorkshire Integrated Care Partnership 
Jayne Adamson, Executive Director of People, Humber and North Yorkshire Integrated Care Partnership

In this session you will hear about: 

• how West Yorkshire Health and Care Partnership and West Yorkshire Staff Mental Health and Wellbeing Hub have created and embedded their evidence-based Critical Incident Staff Support Pathway (CrISSP)
• work under way to enable culture change to reduce the stigma of being impacted by workplace trauma, and to support health and social care staff and volunteers within the ICS
• the impact of this approach and the potential for it to be replicated by others across health and care.

Dr Kerry Hinsby, Clinical Lead, WY Staff well-being hub, West Yorkshire Integrated Care System 

In this session you will hear about: 

• how the Royal Free London NHS Foundation Trust is maximising the use of the current e-roster system to facilitate electronic self-rostering and enable staff to have increased flexibility and choice
• the lessons learnt from its implementation and how barriers including those around culture and practice, are being addressed
• the impact of the pilot project which was focused around an nursing staff in an Intensive Care Unit and plans to extend it further. 

Catherine Wilkins, Senior Nursing Workforce Productivity Advisor, NHS England

In this session you will hear about: 

• how Here – a social enterprise aimed at finding new ways to deliver healthcare - has developed an ‘everyone’ culture – where everyone can belong, thrive and contribute to creating exceptional care
• how Here focuses on wellbeing, embedding it into every aspect of working life
• the impact of this approach and how any health and care organisation can develop positive working environments

Una Nicholson, Head of People, Here 

In this session you will hear about: 

• how Transformation Partners in Health and Care worked with a diverse group of maternity leaders and the London Regional Maternity Team to create two approaches to improving equity, diversity, and inclusion in for staff in London’s maternity services: 
  • an anti-racism framework that has been piloted and developed in partnership with trusts
  • a six-month fellowship to support band 6 and 7 midwives from an ethnic minority background to move into leadership roles, and build their confidence, knowledge, and skills.
• how development of the framework and fellowship was designed and directed by an advisory group of maternity staff with lived experience of racism
• the impact of the framework and fellowship, and the opportunities for this approach to be replicated by others across health and care.

Zoe Hooper, Senior Consultant, Transformation Partners in Health and Care

Case study: supporting the employment of people with lived experience within the workforce

In this session you will hear: 

• reflections from Spectrum Community Health CIC - who deliver healthcare for people in vulnerable circumstances in the community and in secure environments including prisons, hospitals and immigration centres – from the NHS England Lived Experience Charter pilot they have recently completed which aims to better understand and support the employment of people with lived experience within the workforce.
• how they are taking forward the learning from the pilot and the improved understanding of their workforce and codesigning and coproducing policies with staff
• how this is being used to inform wider goals such as working with West Yorkshire Health & Care Partnership who have a target of becoming a trauma-informed system by 2030

Agnieszka Wozna, Experience Lead and Freedom To Speak Up Guardian, Spectrum Community Health CIC

In this session you will hear:

• The experience of Yorkshire and Humber’s rollout of a reverse mentoring scheme aimed at improving the training experience and environment for junior doctors from ethnic minority backgrounds working in the NHS.
• The lessons from the rollout of the reverse mentoring programme over a three-year period in which it has been rolled out more widely across the organisation
• The impact of the reverse mentoring programme, how it is changing behaviour and how it is being taken forward

Dr Alice Pullinger, Leadership Fellow, NHS England Workforce, Training and Education

Simon Newitt, Senior Consultant, Leadership and Organisational Development, The King’s Fund 
Dharaa Patel, Project Manager, Leadership and Organisational Development, The King’s Fund

Held on a camera on Zoom session – a creative and interactive discussion-based session that helps inform the design of a new innovation resource for health and care professionals.

In this session you will explore: 

• What innovation means and how it can be suppressed on a day-to-day level in health and care
• Reimagining innovation in contexts of pressure and scarcity