Tenth annual leadership and workforce summit: Bringing our humanity to work – implications, challenges and practice

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The Covid-19 pandemic has had a profound impact on our lives, including in how we work. While incredible efforts of health and care staff and voluntary and community workers were rightly valued and celebrated at the start of the pandemic, the scale of the workforce crisis in health and care continues to present a significant challenge for staff and leaders.  Collaborative and inclusive leadership is key to successfully delivering good-quality care, as underlined by the recommendations from the Messenger Review.  

Bringing our humanity to the workplace can mean different things to different people, but a greater focus on developing relationships in teams and the practice of collaborative, inclusive and compassionate leadership will be critical in supporting people through recovery from the pandemic. But how can we encourage others to bring their full selves to work at a time of significant challenge?’ 

Due to be held in-person later this year, our tenth annual leadership and workforce summit provides an established forum for health and care leaders to come together to share their leadership and workforce challenges and to explore practical options to help address them.  

    Event topics

    This event will explore the priorities for how to meet the needs of people at work, so that together they can achieve the best possible outcomes for the people and communities they serve. Leaders from across the NHS, local government, social care providers, the voluntary and community sector and those with lived experience of services will share their stories.  

    We will explore how work is changing and how employers can become more responsive to the needs of the people who work within it. Together we will explore what more needs to be done to address deep-seated cultural issues in the health and care system, how to ensure equity in the workplace and improve the health and wellbeing of the workforce. 

    Sponsorship and exhibition

    If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Danielle Roche at d.roche@kingsfund.org.uk.

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    Speakers

    Dr Navina Evans

    Dr Navina Evans

    Chief Executive, Health Education England

    General Sir Gordon Messenger

    Co-Lead, Health and Social Care Leadership Review

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    Professor Michael West

    Visiting Fellow, Leadership and Organisational Development, The King’s Fund and Professor of Work and Organisational Psychology, Lancaster University Management School

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    Suzie Bailey

    Director of Leadership and Organisational Development, The King’s Fund

    Matthew Taylor

    Chief Executive, NHS Confederation

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    Jo Vigor

    Assistant Director of Leadership and Organisational Development, The King’s Fund

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    Alex Baylis

    Assistant Director of Policy, The King’s Fund

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    Jeremy Cox

    Senior Consultant, The King’s Fund

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    Toby Lindsay

    Senior Consultant, The King’s Fund

    Professor Joy Warmington

    CEO, brap

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    Chris Naylor

    Senior Fellow, The King’s Fund

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    David Buck

    Senior Fellow, The King’s Fund

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    Dr Andy Brooks

    Senior Visiting Fellow, The King’s Fund

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    Shilpa Ross

    Fellow, The King’s Fund

    Photo of Loreen Chikwira

    Dr Loreen Chikwira

    Research Assistant, The King’s Fund

    Oonagh Smyth

    Chief Executive, Skills for Care

    Photo of Luca Tiratelli

    Luca Tiratelli

    Researcher, The King’s Fund

    Photo of Nicola Blythe

    Nicola Blythe

    Researcher, The King’s Fund

    Photo of Dr Gabby Mathews

    Dr Gabby Mathews

    NHS Assembly member and Children and Young People’s Health Advocate and Doctor at North Middlesex NHS Trust

    Dr Helen Curr

    Chief Executive, Here

    Programme

    10.00-11.30am

    Session one: Where we are, the role of leadership in a time of crisis, and priorities for meeting the core needs of staff

    10.00amWelcome and introduction

    Suzie Bailey, Director of Leadership and Organisational Development, The King’s Fund

    10.10amLearning from the external environment – how work is changing and how sectors are responding

    In this keynote session you will hear about:  

    • how other sectors are developing compassionate, inclusive cultures, and responding to the needs of their workforce 
    • what they are doing to bring more humanity to the workplace, and to innovate their approach to workforce planning and design  

    10.20amPanel discussion: Key challenges in developing compassionate and inclusive cultures and leading in a time of crisis

    In this panel session you will hear about:  

    • what compassionate and inclusive leadership looks like as the system recovers from the pandemic 
    • how to make time for conversations, support staff to bring their full selves to work and develop inclusive cultures through a period of crisis 
    • supporting the core needs of staff through chronic and widespread staff shortages and excessive workloads that long predate the pandemic and threaten the delivery of safe care 
    • consider how examples from the other industries could be adapted and applied to the health and social care system and how employers can become more responsive to the needs of the people who work within it. 

    Chaired by: Professor Michael West, Visiting Fellow, Leadership and Organisational Development, The King’s Fund and Professor of Work and Organisational Psychology, Lancaster University Management School 

    Oonagh Smyth, Chief Executive, Skills for Care

    General Sir Gordon Messenger, Co-Lead, Health and Social Care Leadership Review

    Matthew Taylor, Chief Executive, NHS Confederation; Author of Good work: the Taylor review of modern working practices

    11.00amQuestions and discussion

    11.30Networking break and meet the exhibitors

    12.00pm-1.00pm

    Session two: Breakout sessions

    Delegates can choose to attend one of the following four parallel sessions:

    • A: Putting health and wellbeing at the heart of workforce planning and work design
    • B: Supporting the next generation of leaders across health and care   
    • C: Bringing our humanity to work: what do we mean, do we really mean it, and what does it look like in practice? 
    • D: Ensuring equity, diversity and inclusion in the health and care workplace 

    A: Putting health and wellbeing at the heart of workforce planning and work design

    12.00pmWelcome and introduction

    David Buck, Senior Fellow, The King’s Fund

    Dr Sonya Wallbank, Senior Consultant, The King’s Fund and Director of People and Organisation Development, Buckinghamshire, Oxfordshire and Berkshire West Integrated Care System
     

    12.05pmIn this session you will learn about: 

    • how leaders can support the core needs of staff, ensuring they are valued and respected in the workplace  
    • how support for the mental health of staff has been introduced as a response to the stress, strain and relentlessness of the pandemic 
    • how workforce planning and design is evolving and what innovative approaches have been adopted across health and social care. 

    12.35pmQuestions and discussion

    B: Supporting the next generation of leaders across health and care

    12.00pmWelcome and introduction

    Simon Newitt, Senior Consultant, Leadership and Organisational Development, The King’s Fund

    Dr Loreen Chikwira, Research Assistant, The King’s Fund
     

    12.05pmIn this session you will learn about:

    • the work being done to engage and support young leaders across health and care and reflections about how this could be innovated 
    • what is being done to ensure the next generation of leaders can realise the potential offered by new technologies and digital solutions? 
    • how work is changing and what more needs to be done to meet the core needs of emerging leaders across health and care 
    • approaches to and opportunities for addressing issues related to equality, equity, and inclusion in the development and engagement of the next generation of leaders. 

    Dr Gabby Mathews, NHS Assembly member and Children and Young People’s Health Advocate and Doctor at North Middlesex NHS Trust

    12.35pmQuestions and discussion

    C: Bringing our humanity to work: what do we mean, do we really mean it, and what does it look like in practice?

    12.00pmWelcome and introduction

    Toby Lindsay, Senior Consultant, The King’s Fund

    Nicola Blythe, Researcher, The King’s Fund 

    12.05pmDiscussion and audience engagement

    The case for why compassion and humanity matters in health and care has been well made. What we hope for this session is to sink a little further into the ‘what’ and the ‘how’.  

    You are invited to a wholehearted and audience-driven discussion in which we hope to grapple with topics including: 

    • the challenges associated with bringing humanity to our work in health and care and the barriers we face in doing so 
    • how leaders can foster connection, compassion and create a culture where colleagues are encouraged to bring their whole selves to work. 

    We hope that you will help to identify the priority areas for discussion, bringing your own experiences and reflections to the group. We also hope to share some our own experiences and reflections of bringing humanity to our work.

    12.50pmConcluding remarks

    D: Ensuring equity, diversity and inclusion in the health and care workplace

    12.00pmWelcome and introduction

    Shilpa Ross, Fellow, The King’s Fund

    Hong-Anh Nguyen, Library Services Manager

    12.05pmIn this session you will learn about:

    • diverse and inclusive leadership 
    • creating the pipeline for future diverse leadership and career progression. 

    12.35pmQuestions and discussion

    1.00pm-2.00pm

    Lunch and meet the exhibitors

    2.00pm-3.00pm

    Session three: Breakout sessions

    Delegates can choose to attend one of the following four parallel sessions. 

    • E: Healthy Communities Together – what are we learning on how to build long-term partnerships and support leaders across the NHS, local authorities and the VCSE sector 
    • F: Leading for integrated care  
    • G: Supporting continued learning and development in a system under strain  
    • H: Leading anti-racism - the distance between aspiration and impact 

    E: Healthy Communities Together – what are we learning on how to build long-term partnerships and support leaders across the NHS, local authorities and the VCSE sector

    2.00pmWelcome and introduction

    Alex Baylis, Assistant Director of Policy, The King’s Fund

    Simon Newitt, Senior Consultant, Leadership and Organisational Development, The King’s Fund Fund

    2.05pmIn this session you will learn about:

    • redesigning and disrupting relationships between the NHS, local authorities and voluntary, community and social enterprise (VCSE) sector infrastructure and funding models to recognise and reflect capacity and capability within organisations and groups  
    • implementing and scaling a model which requires sustained cultural, systemic and leadership transformation in how partnerships work together 
    • using a hyper-local model of collaboration which puts individuals with lived experience and grassroots community groups at its centre 
    • designing a model that can be flexed for different neighbourhoods depending on needs and assets 
    • creating a blueprint for the emerging integrated care system to recognise the contribution of VCSE and community groups and form fair and equal partnerships. 

    2.35pmQuestions and discussion

    F: Leading for integrated care

    2.00pmWelcome and introduction 

    Jeremy Cox, Senior Consultant, The King’s Fund

    Chris Naylor, Senior Fellow, The King’s Fund
      

    2.05pmIn this session you will learn about:

    • leading successful health and care transformation against the backdrop of the pandemic 
    • successful approaches in leading change across organisational and professional boundaries and bringing people together from across different groups who may not have had a previous working relationship 
    • how do we move from a hierarchy to a team-based approach to leadership? 

    2.35pmQuestions and discussion

    G: Supporting continued learning and development in a system under strain

    2.00pmWelcome and introduction

    Luca Tiratelli, Researcher, The King’s Fund

    2.05pmIn this session you will learn about:

    • successful approaches in supporting development and making time for learning in over-stretched teams 
    • how to engage staff across health and social care in their learning and development and develop a culture of continued development in the health and care system 
    • engaging clinicians in leadership roles, and in the development of wider ICS strategies.  

    Dr Andy Brooks, Senior Visiting Fellow, The King’s Fund and GP, Surrey Heath

    Dr Helen Curr, Chief Executive, Here

    2.35pmQuestions and discussion

    H: Leading anti-racism - the distance between aspiration and impact

    2.00pmWelcome and introduction

    Professor Joy Warmington, CEO, brap

    2.05pmIn this session you will learn about:

    • how our passion to reduce or eradicate racial inequality often falls flat  
    • what is required of leadership in the space of anti-racism  
    • challenges in putting anti-racist leadership into practice   

    Jo Vigor, Assistant Director, The King’s Fund

    2.35pmQuestions and discussion

    3.00pm-3.30pm

    Networking break and meet the exhibitors

    3.30pm-5.00pm

    Session four: Looking ahead

    3.30pmWelcome back  

    Sally Warren, Director of Policy, The King’s Fund

    3.40pmFuture proofing the workforce

    Hear from our expert panel about: 

    • equipping the workforce and leaders across health and care with the skills needed to meet future challenges 
    • addressing issues around the leadership and culture of national bodies 
    • the need for an evidence-based approach to the development of leadership standards 
    • how emerging systems across health and care are supporting leaders and engaging with a wider range of potential leaders. 

    Professor Michael West, Visiting Fellow, Leadership and Organisational Development, The King’s Fund and Professor of Work and Organisational Psychology, Lancaster University Management School

    4.10pmQuestions and discussion

    4.20pmWorkforce planning and the future of workforce

    Dr Navina Evans, Chief Executive, Health Education England

    4.40pmQuestions and discussion

    FAQs

    The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives. 

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    Contact details

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    If you’d like to make a booking enquiry, please email Anna Viralainen at events@kingsfund.org.uk.

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    If you have any queries relating to this event programme please email us at events@kingsfund.org.uk.

    Sponsorship and exhibition enquiries

    Please email Danielle Roche at d.roche@kingsfund.org.uk.

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