Quality improvement in health care: lessons on leading and implementing solutions

This content relates to the following topics:

This one-day event, run in partnership with the Advancing Quality Alliance (AQuA), is for people leading and delivering quality improvement strategies and approaches in health care organisations including primary care, NHS acute, mental health and community trusts.

It will help you to make a success of quality improvement projects in your organisation by drawing on lessons around leading, implementing and embedding initiatives that improve clinical effectiveness, safety and patient experience.

On the day AQuA will also be launching their thought paper, which explores how organisations can develop a culture and quality improvement system to drive for continuous improvement. 

Experts in quality improvement

Benefit from the experience of leading experts in quality improvement, who will share tested quality improvement interventions and approaches.

Evidence-based examples

Learn how health care organisations improve from evidence-based examples. 

Lessons on creating the right culture

Discover how to create and embed a culture within your organisation that enables clinicians to apply quality improvement approaches. 

Sponsors

Engage with leaders and decision-makers from across health and social care by sponsoring or exhibiting at our conferences

Are you interested in sponsoring or exhibiting at this event? Email Kieran Cornwell or call him on 07818 593448 to discuss the opportunities available. 

Thumbnail

Sponsor

Speakers include

Thumbnail

David Fillingham

Chief Executive, Advancing Quality Alliance

Thumbnail

Dr John Dean

Clinical Lead, Quality Improvement Hub, Royal College of Physicians, and Deputy Medical Director (Transformation), East Lancashire Hospitals NHS Trust

Thumbnail

Professor Maxine Power

Executive Director of Quality, Improvement & Innovation, North West Ambulance Service

Thumbnail

Dr Richard Preece

Executive Lead for Quality, Greater Manchester Health and Social Care Partnership

Thumbnail

Suzie Bailey

Director of Leadership and Quality Improvement, NHS Improvement

Amanda Stanford

Deputy Chief Inspector of Hospitals, Care Quality Commission

Thumbnail

Julian Hartley

Chief Executive, The Leeds Teaching Hospitals NHS Trust

Programme

8.45am

Registrations opens, exhibition and networking

9.15-10.00am

Breakfast session: working collaboratively to deliver quality improvement

This session is being hosted by BD. 

9.15amWorking collaboratively to deliver quality improvement

Greg Quinn, Director, Public Policy and Advocacy UK and Ireland, Corporate/Shared Services

Working collaboratively with industry partners and suppliers could help to deliver demonstrable improvements in the quality and safety of care, but there are a number of barriers that need to be overcome.  

This interactive panel session aims to explore: 

  • the role of industry within a system-wide approach to quality improvement 
  • the opportunities for health care providers and industry to work together, in order to drive improvements in the quality and safety of care 
  • how health care providers can set up and get the most out of relationships with industry partners 
  • identifying and addressing the challenges, when looking to develop these new kinds of collaboration. 

Panellists: 
Dr. Tricia Woodhead, Associate Clinical Director for Patient Safety, West of England AHSN
Angela O'brien, Director of Quality and Effectiveness at Newcastle Upon Tyne NHS Foundation Trust Salford Integrated Care Organisation
Greg Quinn, Director, Public Policy and Advocacy UK and Ireland, Corporate/Shared Services

This session is being hosted by BD.  

10.10-11.25am

Session one: opening plenary

10.10amWelcome and introduction

Thumbnail
Professor Chris Ham, Chief Executive, The King's Fund

10.20amA system-wide approach to quality improvement

Thumbnail
David Fillingham, Chief Executive, Advancing Quality Alliance (AQuA)
  • Using an 'improvement approach' to support health and care transformation 
  • Learning from the best at home and worldwide
  • Joining up our improvement efforts locally, regionally and nationally  
Opening keynote

10.40amHow hospitals improve: evidence-based examples in health care

Amanda Stanford, Deputy Chief Inspector of Hospitals, Care Quality Commission

10.55amDeveloping cultures that enable and sustain continuously improving and high-quality care

Thumbnail
Suzie Bailey, Director of Leadership and Quality Improvement, NHS Improvement
  • A brief overview of the work NHS Improvement is leading in both the Virginia Mason Institute, United States, and its own culture and leadership programme. 

11.10amQuestions and discussion

Breakouts

11.50am-1.00pm

Breakout A: developing cultures for continuous improvement

11.50amWelcome and introduction

Greg Madden, Senior Development Adviser, NHS Improvement
  • Drawing on learning from trusts involved in both the Virginia Mason Institute Programme and the NHS Improvement Culture and Leadership Programme, Greg will provide practical guidance on developing a culture of continuous improvement.

12.00pmDeveloping cultures for continuous improvement

Thumbnail
Julian Hartley, Chief Executive, The Leeds Teaching Hospitals NHS Trust
  • In September 2015, five NHS trusts embarked on a programme of work in partnership with the Virginia Mason Institute, United States. As a representative of one of the five trusts – The Leeds Teaching Hospitals NHS Trust – Julian will share learning on how the partnership is supporting the trust to overcome many obstacles to providing safe, effective and compassionate care.

Breakout B: working collaboratively with patients and service users in quality improvement

11.50amWelcome and introduction

Shilpa Ross, Senior Researcher, The King's Fund
  • Exploring the potential opportunities to work with patients, service users and carers as partners in quality improvement, drawing on lessons from mental health and learning disabilities
  • An overview of how co-production can add value to quality improvement methods projects, with examples of successful collaborative working

Speakers: 
Anna Burhouse, Director of Quality Development, Northumbria Healthcare NHS Foundation Trust 
Keith Coupland, Peer Facilitator, Severn and Wye Recovery College 
Bev Fitzsimons, Head of Improvement, The Point of Care Foundation

Breakout C: building a culture and system for improvement

11.45amWelcome and introduction

Elizabeth Bradbury, Executive Director, AQuA

11.50amBuilding a culture and system for improvement

  • Exploring the recently launched paper from AQuA on ‘building a culture and system for improvement’, which distils and organises the learning from a regional improvement body 
  • Using a five-pillar framework and a ‘self-assessment’, participants will be invited to think about how to assess their organisation’s state of readiness and level of maturity in building a sustainable whole-organisation approach
  • A senior NHS leader’s journey of building a culture and system for improvement 

Speakers:
Lesley Massey, Executive Director, AQuA
Andrew Foster, Chief Executive, Wrightington Wigan and Leigh NHS Foundation Trust

2.00-3.00pm

Session three

2.00pmWelcome back

Thumbnail
Penny Pereira, Deputy Director of Improvement, The Health Foundation
  • What does it take to do quality improvement well? 
  • Insights from The Health Foundation’s improvement work
  • The Q initiative: connecting improvers across the UK

2.15pmMaking a serious and sustained commitment to quality improvement

Thumbnail
Dr John Dean, Clinical Lead, Quality Improvement Hub, Royal College of Physicians, and Deputy Medical Director (Transformation), East Lancashire Hospitals NHS Trust
  • Bringing clinical peer groups together to scale up the development of improvement capability 
  • Insights from the Royal College of Physicians’ Future Hospital Programme 

2.30pmThe North-West Ambulance Service journey

Thumbnail
Professor Maxine Power, Executive Director of Quality, Improvement and Innovation, North West Ambulance Service
  • The importance of context and culture in creating the conditions for improvement 
  • Igniting improvement capability through social movement and focused collaboration

2.45pmQuestions and discussion

3.20-4.20pm

Session four: closing plenary

3.20pmWelcome back

Thumbnail
Elizabeth Bradbury, Executive Director, AQuA

3.25pmTaking charge of health and social care in Greater Manchester

Thumbnail
Dr Richard Preece, Executive Lead for Quality, Greater Manchester Health and Social Care Partnership
  • An overview of how establishing functional relationships with clinical, professional, regulatory, research and patient groups is helping to deliver exceptional levels of quality of care

3.45pmIntegrating care and improving population health

Dr Joanna Bircher, GP Partner, Lockside Medical Centre and Clinical Director of Greater Manchester GP Excellence Programme
  • Developing the GP excellence programme in Greater Manchester

4.05pmQuestions and discussions

4.20pmClose of conference

Event partners

If you're interested in running an event with us please email Kieran Cornwell

Thumbnail

Thumbnail

Exhibitors

Thumbnail

Thumbnail

Contact us

Programme enquiries

Booking enquiries

Email Annie Vuong 
or call 020 7307 2409.

Sponsorship enquiries

Email Kieran Cornwell 
or call 07818 593448 

Discounts

Group rates

10 per cent discount for 3-4 people.
15 per cent discount for 5-6 people.
20 per cent discount for 7 or more people.

Please email Annie for your promotional code. The discount will not be automatically applied to your booking.

Students

Receive 50 per cent off if you're a student in full-time education. Please email Annie for your promotional code.

Bursaries

We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie.

Register

Can I pay by invoice?

Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.