Sponsorship and exhibition
Engage with leaders and decision-makers from across the health and care sector by sponsoring or exhibiting at this event. To find out more, please email Chris Lazenby or call him on 0207 307 2490 to discuss the opportunities available.
10.00amWelcome and introduction
10.05amOpportunities and challenges to improve patient flow
Dr Katherine Henderson, President, Royal College of Emergency Medicine
10.20amReducing length of stay: implementing the new guidelines at a national level for improved flow
Amanda Howard, National Lead for Reducing length of stay programme, NHS England
- Hear how to reduce the risk of harm to patients from physical and mental deconditioning by reducing the length of their stay.
10.35amImproving outcomes for people: the right care, in the right place, at the right time
Simon Williams, Director of Adult Social Care, Local Government Association
- Hear about the role local government can play in maximising independence and reducing unnecessary stays in hospital for patients.
11.05amQuestions and discussion
Workshop A: Managing frailty
In this workshop, you will learn in depth about the ‘plan, do, study, act’ approach to managing frailty at the front door using improvement methodology.
Delegates can choose between workshops A and B.
In this workshop, you will hear how the the ‘plan, do, study, act’ approach allows patients to be seen by the right multi-disciplinary team first time in the right environment, bypassing emergency departments. With continuous improvement and evaluation, this pathway can lead to a significant reduction in beds used and a length of stay.
You’ll also learn how the right leadership is essential for keeping the clinical team engaged.
Dr Jyothi Nippani, Consultant Obstetrician and Gynaecologist, Deputy Medical Director, Associate Medical Director for Service Improvement, South Warwickshire NHS Foundation Trust
Dr Abigail Taylor, Advanced Clinical Practitioner, South Warwickshire NHS Foundation Trust
Dr Eliza Griffiths, Consultant Geriatrician, South Warwickshire NHS Foundation Trust
Dr John Blair, Consultant Geriatrician, South Warwickshire NHS Foundation Trust
Workshop B: Integrating the pathway
In this workshop, you will learn how to put integration in practice.
12.00pmIntegrating the pathway
Our facilitators will explain how to create a system approach to managing the emergency and urgent care pathway, working together across acute, community, mental health, primary and social care services.
Sarah Tedford, Chief Executive, Hillingdon Hospitals
Ian Goodman, Chair, Hillingdon Clinical Commissioning Group
Graeme Caul, Managing Director, Central and North West London NHS Foundation Trust
Julie Vowles, Care of Elderly Consultant, Hillingdon Hospitals
Workshop D: Managing risk
In this workshop, our facilitators will examine the relationship between managing risk and improving flow.
Delegates can choose between workshops D, E and F.
You’ll hear how the perception of what constitutes risk to life influences patient flow within a hospital, in ways that are complex and culturally entrenched.
You will also analyse practical examples for managing risk, such as increasing ambulatory care, reducing length of stay, improving front-door streaming and establishing good site management.
Dr Ben Owens, Consultant in Emergency Medicine and Divisional Emergency Care Lead, Sherwood Forest Hospitals and Urgent Care Advisor, Midlands, NHS England and NHS Improvement
Pete Gordon, Senior Improvement Manager, Emergency Care Improvement Support Team, NHS England and NHS Improvement
Workshop E: Clear clinical plans
In this workshop, you will explore practical examples of how to formulate clinical criteria for discharge.
2.05pmClear clinical plans
In this workshop, you will explore practical examples of how to formulate clinical criteria for discharge. The speakers will illustrate how good clinical criteria enable multi-disciplinary teams to be more co-ordinated and minimise delays in transfers of care.
The speakers will also share insights from the training and awareness methods they have used to embed criteria-led discharge and describe the obstacles they have identified and how to overcome them.
Dr John Day, Consultant in Infectious Diseases and General Medicine, Southend University Hospital NHS Foundation Trust
Dr Day will co-present with a team of colleagues. Additional speakers to be announced shortly.
Workshop F: Understanding emergency department flow
In this workshop you’ll hear from experienced clinical consultants who have also worked in national programme design as they explain the consequences of poor flow in the emergency.
2.05pmUnderstanding emergency department flow
In this workshop you’ll hear from experienced clinical consultants who have also worked in national programme design. They will explain the consequences of poor flow in the emergency department and explore the importance of measuring flow beyond the four-hour standard and discuss methodology.
You will also look at the correlation between crowding and flow and what remedies and mitigations are available.
Dr Chris Moulton, Consultant in Emergency Medicine, Royal Bolton Hospital, Vice-President, Royal College of Emergency Medicine
Dr Clifford Mann, Consultant in Emergency Medicine, Tauton and Somerset NHS Foundation Trust, National Clinical Advisor, Accident and Emergency, NHS England and NHS Improvement
Siva Anandaciva, Chief Analyst, The King’s Fund
3.30pmLearning from those on the front line of service delivery
- In this discussion you’ll hear from two trust chief executives who have managed to get good flow results, comparing notes on challenges and solutions.
- Hear how they managed to turn around persisting problems and establish improved flow.
Simon Weldon, Chief Executive, Kettering General Hospitals NHS Foundation Trust
Stephen Dunn, Chief Executive, West Suffolk NHS Foundation Trust
4.10pmQuestions and discussion
Close of conference
Please note, discounts will not be automatically applied to your booking. Please email us for the relevant promotional code.
10 per cent discount for 3-4 people.
15 per cent discount for 5-6 people.
20 per cent discount for 7 or more people.
Receive 50 per cent off if you're a student in full-time education.
Bursaries for patients and carers
We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please send us an email.
Can I pay by invoice?
Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.