Patient and user engagement in the delivery of virtual care

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2020 saw a huge leap in the delivery of virtual health and care, with encouraging lessons for the current crisis and beyond. But has the speed of innovation been at the expense of inclusive people and patient-centred care?

In this free online event we’ll explore what we can learn from the innovations that have accelerated during the pandemic and how we can align patient and user involvement in the development of future virtual health and care solutions. 

Register for free

Event partner

This event is being held in partnership with NHS South, Central and West Commissioning Support Unit.  

If you're interested in partnering with us on an online event please email Chloe Smithers or call her on 020 7307 2482.




David Maguire

Senior Analyst, The King's Fund


Tara Donnelly

Chief Digital Officer, NHSX


André Wilkinson

Service User


Preeti Mehta

Senior Project Manager, Digital Transformation, South Central and West CSU

Marco Francis

Technology Enabled Care Lead, Bristol City Council


Register here to watch live or on demand.

When you register, you’ll be taken to a confirmation page inviting you to add the online event to your calendar. The calendar invite contains the link to the event auditorium. Click this link at the time of the broadcast to join the discussion. Reminder emails containing the link will be sent closer to the day of the event. You can use the same link to watch the event on demand. 

For the best viewing experience, make sure you are using an up-to-date web browser. We recommend using Google Chrome or Firefox.

We invite registrants to submit questions before and during the event using Slido on the left-hand side of the event auditorium. Our panellists will do their best to answer as many questions as possible. 

If you have accessed the auditorium multiple times, Slido might ask you for an access code. This will be emailed to you automatically and you’ll need to enter the code to continue using Slido. Please note this does not affect your overall access to the event or the video. 

During the event, technical support will be available at all times via the chatbot in the bottom right of the auditorium page. However, we recommend testing your connection beforehand using the links available on the registration confirmation page and in the reminder emails. 

Please contact the events and partnerships team at if you have any further queries.