Leading beyond Covid-19: transforming work and cultures (virtual conference)

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At this virtual conference we will share practical ideas about transforming work and workplace cultures. You will explore how leadership and teamworking influences people’s work experiences, releasing their full potential to drive improved outcomes for patients and citizens. 

Discuss with other local health and care leaders how to create compassionate cultures with improved support for staff to make sure that the NHS and social care organisations are good employers and great places to work.

This virtual conference will take place over four half-days from Monday 23 November. If you are unable to watch all of the sessions live, you can catch up on demand until Sunday 6 December

Early bird rates available until Sunday 4 October.

What will we discuss?

Through the experience of Covid-19 health and care staff at all levels have demonstrated remarkable resilience and dedication to deliver the best possible care for patients and service users. People have responded with outstanding commitment and skill; clinicians and managers have gone above and beyond to rapidly develop new ways of delivering services safely. Many have stepped into unfamiliar roles or completely transformed the way they deliver care. The impact of the pandemic on staff wellbeing both in the short and longer term should not be underestimated. 

Tragically, across the UK health and social care staff have also lost their lives to Covid-19, with those from ethnic minority groups facing a disproportionate risk of serious illness and death. Longstanding inequity and racism have been highlighted through the pandemic adding to the existing data which demonstrates staff from ethnic minority backgrounds already face higher levels of discrimination and poorer workplace experiences than their white counterparts.

Even prior to the pandemic, the workforce crisis was the biggest issue facing the health and care system with huge numbers of vacancies and staff working under strain.

At this event, we will share practical ideas about transforming work and workplace cultures and you will explore how leadership and teamworking influences people’s work experiences, releasing their full potential to drive improved outcomes for patients and citizens.

Sponsorship and exhibition

If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Chloe Smithers at c.smithers@kingsfund.org.uk or give her a call on 020 7307 2482.

Please click here to find out more information.







Programme (all sessions on demand until Sunday 6 December)

Monday 23 November

9.30am – 10.30am (GMT) Session one: Clinical leadership through and beyond the Covid-19 pandemic

Hear from clinical leaders about their experiences over the past year and their reflections on what needs to change in the future.  

11.00am – 12.00pm (GMT) Session two: Leadership in social care

Hear about the key issues within social care and how the sector is working to meet the workforce challenge.

Tuesday 24 November

9.30am – 10.30am (GMT) Session three: Developing new relationships locally

Join us for a discussion between local partners and hear how they have developed place-based leadership and new relationships between NHS organisations, local authorities and other partners.

11.00am – 11.45am (GMT) Session four: Building and leading an inclusive workplace remotely

Join us to learn how Thoughtworks have been developing an inclusive workplace and hear reflections and lessons for health and care organisations.

This session is sponsored by Thoughtworks. 

12.45pm -1.45pm (GMT) Session five: The emerging digital workplace

Explore how digital technologies are transforming workplace cultures in health and social care and opportunities for the future.

Wednesday 25 November

9.30am – 10.30am Session six: Ensuring the wellbeing of health and care staff

Hear how regulators in the health and care sector are working to improve conditions for staff and make health and care a great place to work.

11.00am -12.00pm (GMT) Session seven: Supporting staff wellbeing during the Covid-19 pandemic

Hear practical examples of how to support staff during challenging and stressful times.

Thursday 26 November

9.30am – 10.30am (GMT) Session eight: Exploring community leadership

Hear examples from community leaders of empowering people to make changes in their local communities.

11.00am – 12.00pm (GMT) Session nine: Creating safe diverse cultures in health and care

Hear about the work taking place to change cultures in health and care to create diverse and inclusive working environments.

Contact details

Booking enquiries
Email Anna Viralainen at events@kingsfund.org.uk

Programme enquiries
Email Caroline Viac at c.viac@kingsfund.org.uk

Sponsorship and exhibition enquiries
Email Chloe Smithers at c.smithers@kingsfund.org.uk


High-quality, up-to-date content is delivered to you via an online platform that is open for three weeks. During the first week, you will have the opportunity to log in, test your connection and become familiar with the set-up. The live sessions will take place over four half-days in the second week, giving you the option to catch up on demand until the end of week three.

Virtual conferences mean you can digest content at your own pace and work around a busy schedule. You can pause and rewind presentations and put your questions to our expert speakers. There is a 'main room' for sharing resources and the option of one-to-one networking. Virtual exhibition stands enable you to interact with a range of organisations who will share expertise and information – all at a time that suits you.

The online platform will be open for three weeks in total:

Test your connection

Week one: test your connection

  • On 16 November, you will receive an email asking you to log in and test your connection. 
  • Once you are logged in, you will have access to the chat function where you can introduce yourself and join conversations.
  • The exhibition will also be open if you would like to explore the stands and download free resources.
Attend the event

Week two: attend the event

  • On 23-26 November, we will email you each morning to remind you of the day’s sessions.
  • You will have the opportunity to submit your questions and watch live or catch up later on demand. 
Catch up and complete

Week three: catch up and complete

  • In the third week, we will email you to ask for your feedback and to send your certificate of attendance.
  • We will remind you to watch any presentations you were unable to join live and after this week, the online platform will close.
  • PDFs of the presentation slides will be available to download at any time after the event. 
  • Before the event, tell your colleagues that you are taking part and block out the time in your diary
  • Make sure you are using an up-to-date web browser. We recommend Google Chrome or Firefox for the best delegate experience.
  • In week one, introduce yourself in the main chat. This is an easy way of ‘getting your voice in the room’, starting conversations and establishing new relationships with colleagues in health and care. 
  • Avoid as many distractions as possible so you can immerse yourself in the sessions as you would at a physical conference. Treat each session as a meeting, put your phone on silent and close down your emails.
  • If you know you won’t be able to watch certain sessions live, you can submit your questions in advance and put aside time in the second or third week to catch up on demand.
  • Each session is approximately one hour long and there is always at least a half-an-hour break between sessions so you can take a screen break or catch up on emails.
  • Make the most of the online community by taking part in the live Q&As and opting in to one-to-one networking
  • Make sure you secure time in your diary at some point over the three weeks to visit the exhibition stands, where you will find free resources and can have conversations with experts from across the health and care system.

We are using a trusted third-party technical supplier that already produces our high-quality online events, so hopefully there shouldn’t be any technical issues. It’s worth using the extra time before the first session to log in and test your connection, just in case. 

When the event is taking place, there will be technical support available at all times. 

The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives

The cost of running a virtual conference is similar to that of a physical event. Although a virtual conference has fewer room hire and catering costs, in order to produce a high-quality event, we still need to pay the costs for the technical supplier, support and developing the platform. With some sessions taking place in our building, we do have to cover some venue costs. We also have a team of dedicated events professionals, content experts, digital, marketing and finance support that work on these events.  

Any profit that is made from these events goes directly towards achieving our strategic priorities. You can find out more about how we are funded here

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.

Ticket prices

Please note, there is a £20 surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.

Early bird rates

Book before Sunday 4 October 2020 for the following early bird rates:

  • Public sector, charity or university - £95 + VAT
    (Full price ticket price -  £135 + VAT)
  • Small-medium sized enterprise (SME) - £135 + VAT
    (Full price ticket price - £190 + VAT)
  • Commercial/profit-making organisation - £190 + VAT
    (Full price ticket - £270 + VAT)

Student tickets

If you are a student in full-time education, please email us for a promotional code, with a photograph of your valid student ID. Student tickets are £45+VAT.

Bursary tickets

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.