Integrated care in practice: ensuring systems deliver for people, places and populations

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From 1 July 2022, integrated care systems (ICSs) will be established as statutory bodies in all parts of England, with place-based partnerships also taking on a central role in the new system. As ICSs begin the next stage of development, how can all involved ensure they are truly different to what has come before and have a meaningful impact?

We’re running this virtual conference, which will celebrate the progress that ICSs have made so far, across four half-days, from 23–26 May, Sharing the vision and journey of established ICSs, this conference will explore how place-based partnerships, newly established relationships and systems leadership can leverage opportunities, and navigate the risks and challenges, to deliver a step change in health and wellbeing outcomes in population health.

Sponsorship and exhibition

If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Danielle Roche at d.roche@kingsfund.org.uk

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Sponsor

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Exhibitor

Florence

Exhibitor

Event topics

  • ensuring ICSs are truly different to what has come before
  • delivering effective place-based partnerships through meaningful and equitable collaboration with local government and the voluntary and community sector
  • building ICSs focused on population health
  • redesigning services to deliver co-ordinated care and address the wider determinants of health
  • developing leadership skills in the health and care system to lead and enable teams to work differently across services and organisational boundaries to create long-lasting system change.

Comfirmed speakers so far

Neil Goulbourne

Neil Goulbourne

Director of Integration, Planning and Performance, Croydon Health Services NHS Trust

Patricia Hewitt

Rt Hon Patricia Hewitt

Chair, Norfolk and Waveney Health and Care Partnership, Chair Designate, Norfolk and Waveney Integrated Care Board

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Dr Nicola Walsh

Assistant Director, Leadership and Organisational Development, The King's Fund

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Chris Naylor

Senior Fellow, Policy, The King's Fund

Sir Richard Leese

Chair Designate, Greater Manchester Integrated Care Board

Sarah Blow

Accountable Officer, NHS South West London Integrated Care System

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Fiona Edwards

Chief Executive Designate, Frimley Health and Care

Robin Tuddenham

Chief Executive, Calderdale Borough Council

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Charlotte Augst

Chief Executive, National Voices

Glen Garrod

Executive Director of Adult Care and Community Wellbeing, Lincolnshire County Council

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Chris Ham

Co-Chair of the NHS Assembly

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Louise Patten

Director, ICS Network and Chief Executive, NHS Clinical Commissioners

Rich Brady

Programme Director, Nottingham City Integrated Care Partnership

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Kenye Karemo

Director of Workforce Development, Innovation and Learner Experience Barking, Havering and Dagenham University Hospital Trust

Edward Kunungo

Director of Population Health Management, North England Commissioning Support

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John Herring

Strategic Lead for Organisational Development and System Leadership (GM ICS OD Programme Director), Greater Manchester Health and Social Care Partnership

andy-brooks

Andy Brooks

Senior Visiting Fellow, The Kings Fund

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Claire Fuller

CEO Designate, Surrey Heartlands ICS

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Sarah Pickup

Deputy Chief Executive, Local Government Association

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Penny Dash

Chair, NW London Integrated Care System

Programme

Monday 16 May

Access the conference

We will send you an email on Monday 16 May with information on how to access the conference. Please log in and get familiar with the platform. Take this opportunity to meet other attendees and visit the exhibition. Please note, you will need to use an up-to-date web browser. We recommend using Google Chrome for the best experience.

Monday 23 May

9.30-10.30am (GMT) Session one: Celebrating the journey and vision of integrated care systems (ICSs) so far

9.30amWelcome and introduction

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Richard Murray, Chief Executive, The King's Fund

9.40amNavigating the complex health and care landscape and understanding how ICSs sit within the context of new strategies

Elizabeth Wade, Director of System Strategy and Policy, NHS England

9.50amSetting out the ambition for new ways of working: reconnecting with the founding principles of ICSs

Reconnecting with the four founding principles of ICSs and celebrating the journey so far, we invite ICS leaders to share their own vision statements and ambitions, and to reflect on their impact on communities.

Confirmed speakers:
Sir Richard Leese, Chair Designate, Greater Manchester Integrated Care Board
Sarah Blow, Accountable Officer, South West London Health and Care Partnership
Fiona Edwards, Chief Executive Designate, Frimley Health and Care

10.15amSpeaker Q&A

11.00-12.00pm (GMT) Session two: Sharing wider ambitions for new models of working and population health

11.00amWelcome and introduction

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Sally Warren, Director of Policy, The King's Fund

11.05amLearnings from the Covid-19 vaccination programme

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Nicholas Timmins, Senior Fellow, The King's Fund

In this session, we are joined by Nicholas Timmins, Senior Fellow at The King's Fund and co-author of the report, The Covid-19 vaccination programme: trials, tribulations and successes. Nicholas will explore how data has been used, as never before, to support the programme roll-out, and to identify gaps in service provision. Nicholas will also explore how the factors that helped make the roll-out such a success could be ‘bottled and re-used' for other NHS services.

11.20amLive Q&A

11.25amPanel discussion

Population health is described as the driving force behind ICSs. What does this approach mean for the vision for an ICS and how does it affect relationships with partners across local government at system, place and neighbourhood level? Experts from a range of partner organisations will set out their ambitions for this new model of working. 

Robin Tuddenham, Chief Executive, Calderdale Council, and Accountable Officer, Calderdale Clinical Commissioning Group 
Dr Charlotte Augst, Chief Executive, National Voices 
Glen Garrod, Executive Director of Adult Care and Community Wellbeing, Lincolnshire County Council 
Dr Simone Yule, Senior GP Partner, Blackmore Vale Partnership and Clinical Lead, Population Health Management, The Vale Primary Care Network 

11.45amSpeaker Q&A

Tuesday 24 May

9.30-10.30am (GMT) Session three: Navigating the new relationship with national and regional bodies

9.30amWelcome and introduction

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Chris Ham, Co-Chair, NHS Assembly

9.35amCreating conditions for success: governing the health and care system in England

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Chris Ham, Co-Chair, NHS Assembly

Chris Ham, Co-Chair, NHS Assembly, will set out the findings of his recent report that explores the role of the centre and regions in the context of integrated care systems. Chris will be joined by a panel of leaders who will explore what is needed to create self-improving systems, from the role of the centre and the regions to how performance management and regulation needs to work and the role of peer challenge and support among ICSs.  

9.50amPanel discussion: Creating conditions for success

Chris Ham will be joined by a panel of leaders who will explore what is needed to create self-improving systems, from the role of the centre and the regions to how performance management and regulation needs to work and the role of peer challenge and support among ICSs.   

Claire Fuller, Chief Executive Designate, Surrey Heartlands Integrated Care System 
Sarah Pickup, Deputy Chief Executive, Local Government Association 
Penny Dash, Chair, North West London Integrated Care System 

10.05amSpeaker Q&A

11.00am-12.00pm (GMT) Session four: How can flexible working help us to deliver for people, places and populations?

11.00amWelcome and introduction

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Lillie Wenzel, Fellow, The King’s Fund

11:05Panel: How can flexible working help us to deliver for people, places and populations?

In this session, we’ll explore what it means for system leaders and their partners to develop ‘one workforce’ within an integrated care system (ICS). With the growing workforce crisis and rising demand for health and care services, what benefits and opportunities does this chance to work differently across services and organisational boundaries offer local populations? What are the practical considerations and challenges around developing a ‘one-workforce’ approach?  

We’ll also hear what ‘one workforce’ means for those working in health and care. What opportunities does this approach offer staff and what impact will it have on their experience of working in and delivering care within an ICS? 

  • Des Breen, Clinical Lead, South Yorkshire and Bassetlaw Integrated Care System 
  • Kate Harper, Director of Research, Insight and Thought Leadership, NHS Professionals
  • Alfredo Thompson, Executive Director of People & Culture Royal United Hospitals Bath NHS Foundation Trust 

 This session is sponsored by NHS Professionals.

11:35Speaker Q&A

Wednesday 25 May

9.30-10.30am (GMT) Session five: Making an impact – how can we ensure that ICSs are truly different to what has come before?

9.30amWelcome and introduction

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Chris Naylor, Senior Research Fellow, The King's Fund

9.35amPanel discussion

ICSs are at a turning point in their development, as they transition from a collection of processes and functions into one single form. 

In this session we are joined by system leaders who will share their ICS journey so far – exploring how they have leveraged opportunities to work with partners and communities to define the role and function of their ICS. This session will explore how these ICSs are listening and responding to communities and are positioning themselves to co-create services that meet unmet need and tackle inequalities, while examining some of the challenges they have overcome to achieve this.

Confirmed speakers:
Patricia Hewitt, Chair, Norfolk & Waveney Health & Care Partnership 
Louise Patten, Director, ICS Network and Chief Executive, NHS Clinical Commissioners 
Merron Simpson, Chief Executive, Health Creation Alliance 

10.05amLive Q&A

11.00-12.00pm (GMT) Session six: Seizing the opportunity to reimagine and recreate new care pathways

11.00amWelcome and introduction

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Suzie Bailey, Director of Leadership and Organisational Development, The King's Fund

11.05amReimagining and creating new pathways of care

Tim Ferris, Director of Transformation, NHS England and NHS Improvement 

With a growing ageing population and more people living with long-term conditions, digital transformation and new models of delivery are essential to reducing the increasing pressure on the health system. You will hear how innovation can help shift care into better and more sustainable models. 

11.35amFireside chat with Tim Ferris

Live audience Q&A

Thursday 26 May

9.30-10.30am (GMT) Session seven: Place-based partnerships – ensuring the best approach

9.30amWelcome and introduction

andy-brooks
Dr Andy Brooks, Senior Visiting Fellow, The King's Fund

9.35amCase studies

Neil Goulbourne

The principle of subsidiarity sits at the heart of place-based partnerships and ICSs. In this session we will explore how ICS are developing partnerships and empowering communities to work together to define need and balance priorities. 

Confirmed speakers:
Dr Neil Goulbourne, Director of Strategy, Planning and Performance, Chief of Staff, Croydon Health Services NHS Trust
Rich Brady, Programme Director, Nottingham City Integrated Care Partnership

10.20amLive Q&A

11.00-12.00pm (GMT) Session eight: Building system leadership for the next era of ICS development

11.00amWelcome and introduction

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Chris Naylor, Senior Research Fellow, The King's Fund

11.05amPanel discussion

In this session we bring together system leaders to explore the leadership skills needed to enable ICSs to succeed. Developing a systems mindset requires unique leadership skills to collaborate, lead and enable staff and managers to work differently across service and organisational boundaries. We will look at what is required to be an effective system leader, and the skills and discipline to create long-lasting system change.

Confirmed speakers:
Kenye Karemo, Director of Workforce Development, Innovation and Learner Experience Barking, Havering and Dagenham University Hospital Trust
Edward Kunungo, Director of Population Health Management, North England Commissioning Support
John Herring, Strategic Lead for Organisational Development and System Leadership (GM ICS OD Programme Director), Greater Manchester Health and Social Care Partnership 
Professor Caroline Hiscox, Chief Executive, NHS Grampian

11.45amLive Q&A

Sunday 12 June

Catch up and complete

You will have until Sunday 12 June to catch up on demand. Throughout the conference, we will share PDFs of the presentation slides, links and documents in the resources section and various materials in the exhibition. Once the platform closes at the end of the year, you will no longer have access to any of these so please ensure you have downloaded all of the materials you'd like to keep before this time. 

FAQs

Format and time

High-quality, up-to-date content is delivered to you via an online platform that is open for four weeks. During the first week, you will have the opportunity to log in, test your connection and become familiar with the setup. The live sessions will take place over four half-days in the second week, giving you the option to catch up on demand until the end of week four.

Virtual conferences mean you can digest content at your own pace and work around a busy schedule. You can pause and rewind presentations and put your questions to our expert speakers. There is an activity feed for public conversations and the option of one-to-one networking. Virtual exhibition stands enable you to interact with a range of organisations that will share expertise and information – all at a time that suits you. 

Networking

If you choose to opt-in to networking, you will appear on the attendee list, where other delegates will be able to click on your profile and see whether you are online or offline.

If you discover someone that you would like to talk to, you can send them a message or invite them to have a one-to-one video conversation during the week that sessions take place. If you are interacting with others like this, be assured that the messages and calls are encrypted and entirely private. If you are offline and another delegate sends you a private message, you will receive an email notification so you will never miss out.

You are in control, so you can choose whether to accept or decline invitations and you can change your settings at any point in the four weeks, either to opt-in or opt-out of networking. On your profile, you can share as much or as little information about yourself as you’d like, including your contact details, photo and biography, social media profiles or any websites you would like others to see. If you prefer not to share this information and only list your name, that is fine. Your profile is accessible throughout the event and you can update this at any time.

During sessions, there are separate tabs on the righthand side of the video, including a place to post questions for the speakers, make notes, take part in polls and a session chat where you can interact with other delegates.

If you prefer group/public conversations and would like to interact outside the session times, there is the activity feed. Here, delegates can post images and links and reply to one another in conversation threads (like a social media wall). 

Taking notes

If you use the note-taking functionality during the sessions, you can access these later by clicking on your profile image (top righthand side of the screen) and selecting My notes. Here, you can update your notes and add images. These notes will be saved in the platform until the conference closes (at the end of week four). To email yourself a copy of your notes, just click on the small envelope icon. 

Exhibition

Virtual exhibition stands enable you to interact with a range of organisations that will share expertise and information – all at a time that suits you. 

Games and competitions

Throughout the first two weeks, there will be an opportunity to take part in some fun interactive challenges. Delegates who take part will boost their scores on a leaderboard and be in with the chance of winning one of three prizes.

Resources 

As well as the video content, we will share pdfs of the slides and other materials in the resources section. The exhibition will also contain links, videos and documents from the various exhibitors.

  • Before the event, tell your colleagues that you are taking part and block out the time in your diary.
  • Make sure you are using an up-to-date web browser on a laptop or desktop. We recommend the latest Google Chrome for the best delegate experience.
  • Make the most of the online community by taking part in the live Q&A sessions and opting into networking. 
  • In week one, introduce yourself on the activity feed. This is an easy way of ‘getting your voice in the room’, starting conversations and establishing new relationships with colleagues in health and care. 
  • Avoid as many distractions as possible so you can immerse yourself in the sessions as you would at a physical conference. Treat each session as a meeting, put your phone on silent and close down your emails.
  • If you know you won’t be able to watch certain sessions live, you can submit your questions in advance and put aside time in the third or fourth week to catch up on demand.
  • Each session is approximately one hour long and there is always at least a half-an-hour break between sessions so you can take a screen break or catch up on emails.
  • Make sure you secure time in your diary at some point over the four weeks to visit the exhibition stands, where you will find free resources and can have conversations with experts from across the health and care system.

When the event is taking place, we will be on hand to offer technical support, but it is worth using the extra time before the first session to log in and test your connection, just in case.

Throughout the conference, we will share pdfs of the slides. You will find these at the bottom of each session page and we will post links to related resources in the chat and on the activity feed.

The portal is open for four weeks when you will have the opportunity to either watch, save or download these materials.

Once the platform closes, you will no longer have access to these resources so please ensure you save everything you need beforehand, including any slides, materials in the exhibition and notes you have made.

Please note, you will not be able to download the video presentations.

The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives

The cost of running a virtual conference is similar to that of a physical event. Although a virtual conference has fewer costs, eg room hire and catering, to produce a high-quality event, we still need to pay the costs for the technical supplier, support and development of the platform. With some sessions taking place in our building, we do have to cover some venue costs. We also have a team of dedicated events professionals, content experts, digital, marketing and finance support that work on these events.  

Any profit that is made from these events goes directly towards achieving our strategic priorities. You can find out more about how we are funded here

We offer a limited number of bursary places for people with lived experience to ensure a balance of voices in the room.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.

Yes. Please select your tickets and once you're through to the registration form on Eventbrite, you can amend the 'payment method' from credit card to 'pay by invoice' .   

Please note, there is a £20 + VAT surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card. 

Cancellations confirmed in writing more than 14 days before the first session will be refunded in full. We regret that no refund can be made after that date. However, you can transfer your ticket to another event in the following six months. Please email us at events@kingsfund.org.uk with confirmation of your original booking to cancel or transfer your ticket. On completion of the confirmed booking the delegate and their supporting organisation are liable for the fees for the training (regardless of whether payment has been made).  

We offer a discount for group booking booked under the same order and organisation for more than 3 delegates. Please email us at events@kingsfund.org.uk to get the discount.

  • 3-4 delegates (10 per cent discount)
  • 5-6 delegates (15 per cent discount)
  • 7+ delegates (20 per cent discount)

If you have accessibility requirements you would like to discuss, please email us at events@kingsfund.org.uk. We will also ask you for this information during the registration process. 

Contact details

Booking enquiries

If you’d like to make a booking enquiry, please email Anna Viralainen at events@kingsfund.org.uk.

Programme enquiries

If you have any queries relating to this event programme please email us at events@kingsfund.org.uk.

Sponsorship and exhibition enquiries

Please email Danielle Roche at d.roche@kingsfund.org.uk

Ticket prices

Please note, there is a £20+VAT surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is one invoice fee per order, not per ticket. There is no charge for paying by debit or credit card.

  • Public sector, charity or university: 180+VAT
  • Small-medium sized enterprise: £250+VAT
  • Commercial/profit-making organisation: £355+VAT

Student tickets

If you are a student in full-time education, please email us for a promotional code, with a photograph of your valid student ID. Student tickets are £60+VAT.

Bursary tickets

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals. To apply for a bursary place please email us a short paragraph explaining why you wish to attend.