Health and care explained (virtual conference)

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Join us at this virtual conference to cut through the noise, discover how the health and social care system in England really works and see how it is performing. Sign up now to hear balanced and honest views from our policy experts about the pressures and opportunities facing the system in 2020.

This virtual conference takes place over four half-days. If you are unable to join all of the sessions, you will have the opportunity to catch up on demand until 11 October.

Sign up now for our early bird rates and gain the confidence to interact more effectively with NHS, local authority and third sector organisations. 

An amazing event delivered by fantastic experts.  Truly appreciated their thoughtful leadership and insight. 

- Health and care explained delegate, January 2020

Sponsorship and exhibition

If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Chloe Smithers at or give her a call on 020 7307 2482.

Please click here to find out more information.





High-quality, up-to-date content is delivered to you via an online platform that is open for three weeks. During the first week, you will have the opportunity to log in, test your connection and become familiar with the set-up. The live sessions will take place over four half-days in the second week, giving you the option to catch up on demand until the end of week three.

Virtual conferences mean you can digest content at your own pace and work around a busy schedule. You can pause and rewind presentations and put your questions to our expert speakers. There are facilitated chat rooms on specific topics, a news feed and the option of one-to-one networking. Virtual exhibition stands enable you to interact with a range of organisations who will share resources and information – all at a time that suits you.

The online platform will be open for three weeks in total:

Test your connection

Week one: test your connection

  • On 21 September, you will receive an email asking you to log in and test your connection. 
  • Once you are logged in, you will have access to the news feed where you can introduce yourself and join conversations.
  • The exhibition will also be open if you would like to explore the stands and download free resources.
Attend the event

Week two: attend the event

  • On 28 September-2 October, we will email you each morning to remind you of the day’s sessions.
  • You will have the opportunity to submit your questions and watch live or catch up later on demand. 
  • Join the facilitated chat rooms to discuss specific topics in more detail and to share learning and experiences with other delegates.
Catch up and complete

Week three: catch up and complete

  • In the third week, we will email you to ask for your feedback and to send your certificate of attendance.
  • We will remind you to watch any presentations you were unable to join live and after this week, the online platform will close.
  • PDFs of the presentation slides will be available to download at any time after the event. 



  • Before the event, tell your colleagues that you are taking part and block out the time in your diary
  • In week one, introduce yourself on the news feed. This is an easy way of ‘getting your voice in the room’, starting conversations and establishing new relationships with colleagues in health and care. 
  • Avoid as many distractions as possible so you can immerse yourself in the sessions as you would at a physical conference. Treat each session as a meeting, put your phone on silent and close down your emails.
  • If you know you won’t be able to watch certain sessions live, you can submit your questions in advance and put aside time in the second or third week to catch up on demand.
  • Each session is approximately one hour long and there is always at least a half-an-hour break between sessions so you can take a screen break or catch up on emails.
  • Make the most of the online community by taking part in the live Q&As, joining facilitated chat rooms and opting in to one-to-one networking
  • Make sure you secure time in your diary at some point over the three weeks to visit the exhibition stands, where you will find free resources and can have conversations with experts from across the health and care system.

We are using a trusted third-party technical supplier that already produces our high-quality online events, so hopefully there shouldn’t be any technical issues. It’s worth using the extra time before the first session to log in and test your connection, just in case. 

When the event is taking place, there will be technical support available at all times. 

The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives

The cost of running a virtual conference is similar to that of a physical event. Although a virtual conference has fewer room hire and catering costs, in order to produce a high-quality event, we still need to pay the costs for the technical supplier, support and developing the platform. With some sessions taking place in our building, we do have to cover some venue costs. We also have a team of dedicated events professionals, content experts, digital, marketing and finance support that work on these events.  

Any profit that is made from these events goes directly towards achieving our strategic priorities. You can find out more about how we are funded here

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.



Siva Anandaciva

Chief Analyst, The King's Fund


Sally Warren

Director of Policy, The King's Fund


Alex Baylis

Assistant Director of Policy, The King’s Fund


Simon Bottery

Senior Policy Fellow, The King’s Fund


Durka Dougall

Senior Consultant, Leadership and Organisational Development, The King's Fund


David Buck

Senior Fellow, Public health and inequalities, The King’s Fund


Helen McKenna

Senior Fellow, Policy and Communications, The King’s Fund


Leo Ewbank

Researcher, The King’s Fund


Beccy Baird

Senior Policy Fellow, The King's Fund


Dan Wellings

Senior Fellow, The King’s Fund


David Maguire

Senior Analyst, Policy, The King’s Fund


I came to the event with a relatively good understanding of health and care systems, but this event really helped me identify what I didn’t know as well as join the threads of all my previous learning.

- Health and care explained delegate, January 2020
Programme timings9.30-10.30am11.00am-12.00pm
Monday 28 September

Session one: health care explained
Followed by a live Q&A

You'll learn about how the NHS is structured and why it matters. We'll explore how money flows through the system, the main commissioners and providers of care, and how care is regulated. 

Session two: current  big issues in health and care
Followed by a live Q&A

Hear about the key issues in health and care, including: Covid-19 response and recovery, culture and leadership, workforce, diversity and inclusion and health inequalities.

Tuesday 29 September

Session three: social care explained

Understand who uses social care services, who works in them and how they are funded. Leave this session with a better understanding of the role of social care in 2020 and the importance of delivering the right social care for people, families and NHS services.  

Live facilitated discussion 
(text-only chat room)

Topics to be announced soon.


Wed 30 September

Review and reflect 

Catch up on the week’s content so far and send in questions for upcoming sessions.

Thursday 1 October

Session four: public health explained

Discover what public health entails and how it fits in with other health and care organisations. Find out who public health practitioners are and where and how they work. 

Live facilitated discussion 
(text-only chat room) 

Topics to be announced soon.


Friday 2 October

Session five: looking to the future
Followed by a live Q&A

This session will cover topics including: commissioning, social care reform, digital health and care and building a patient-centred health and care system.


Session six: hot topics in health and care
Followed by a live Q&A

Hear from speakers on key subjects in today’s world of health and social care and the issues that have arisen throughout the week. 

Take the opportunity to consolidate your learning and ask our speakers questions that you have not yet had the chance to raise. 

Ticket prices

Please note, there is a £20 surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.

Early bird rates

Book before 9 August 2020 for the following early bird rates:

  • Public sector, charity or university - £65.00 + VAT
    (Full price ticket price -  £95 + VAT)
  • Small-medium sized enterprise (SME) - £95.00 + VAT
    (Full price ticket price - £145 + VAT)
  • Commercial/profit-making organisation - £145.00 + VAT
    (Full price ticket - £195 + VAT)

Student tickets

If you are a student in full-time education, please email us for a promotional code, with a photograph of your valid student ID. Student tickets are £45+VAT.

Bursary tickets

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.