Health and care explained: how the system works and how it is changing – London

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Have you ever needed to look up what the terms ‘STPs’, ‘ICS’ and ‘ACS’ stand for; wondered where social care sits in the health and care system; or thought about who exactly is responsible for making decisions? Join us at The King’s Fund Health and care explained event in London to find out the answers to these questions and more. 

With health and care undergoing radical change and reform, you'll learn how we arrived at today's situation, the key challenges and their possible solutions, as well as considering what the future might bring.

Group discounts available - find out more

This conference is also taking place in Leeds on 28 February 2019. 

My whole team got a great deal out of it and as a result we are all far better informed about the landscape and challenges facing the NHS.


Sponsorship and exhibition

Engage with leaders and decision-makers from across the health and care sector by exhibiting at this event. To find out more, please email Danielle Roche or call her on 020 7307 2482 to discuss the opportunities available. 





Group discounts

10 per cent discount for 3-4 people.
15 per cent discount for 5-6 people.
20 per cent discount for 7 or more people.

Please email Annie for a promotional code. The discount will not be automatically applied to your booking. 


Student tickets are £100+VAT for this event. Please email Annie for a promotional code. 

Bursaries for patients and carers

We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie.



Registration opens, exhibition and networking


Session one: How is the NHS structured and why does it matter?

9.50amHow is the NHS structured and why does it matter?

Ruth Robertson, Senior Fellow, Policy, The King’s Fund
  • Understand the core components of the complex structure of the NHS, including how money flows through the system, who the main commissioners and providers of care are, and how care is regulated.  
  • Gain an overview of the key priorities for the NHS over the next few years. 

10.10amWho cares about social care?

Richard Humphries, Senior Fellow, Social Care, The King’s Fund
  • Understand who uses social care services, who works in them and how they are funded.  
  • Learn about the role of social care and the importance of delivering the right social care for people, families and NHS services. 
  • Understand the extent of future demand for social care and the options for funding reform. 

10.30amWhat about public health? Moving towards a new paradigm

David Buck, Senior Policy Fellow, The King’s Fund
  • Learn why public health is the key to the NHS of the future. 
  • Learn how inequalities in health equity can be reduced through the development of a public health approach, and what it all means in practice.

10.50amThe King’s Fund experts answer the questions you were too afraid to ask

  • Ruth Robertson, Senior Fellow, Policy, The King’s Fund 
  • Richard Humphries, Senior Fellow, Social Care, The King’s Fund 
  • David Buck, Senior Policy Fellow, The King’s Fund


Session two: Current pressures

11.40amWelcome and introduction

Helen McKenna, Senior Policy Adviser, The King’s Fund

11.45amWorkforce: is the NHS’s biggest asset about to turn into its biggest risk?

Alex Baylis, Assistant Director of Policy, The King’s Fund
  • Hear how high numbers of vacancies mean workforce planning is becoming a big risk for the sustainability of the NHS and why Brexit may make overseas recruiting harder. 
  • In this session we explore the issues and what can be done in both the short and long term. 

12.00pmHealth and care funding: where are we now and where are we going?

Siva Anandaciva, Chief Analyst, The King’s Fund
  • With the health and care system under the greatest pressure for a generation, this session will cover the scale of the issue and how organisations are responding.  
  • The session will also discuss the options being considered to place health and care funding on a firmer footing in the long term. 

12.15pmAccess and targets

Deborah Ward, Senior Analyst, Policy, The King’s Fund
  • With the pressure on services more intense than ever, this session will explore how the NHS can respond to demand.
  • This session will also discuss the role of targets in fostering productivity or creating unrealistic expectations. 


Breakout A: What is commissioning?

1.45pmWelcome and introduction

Ruth Robertson, Senior Policy Fellow, The King’s Fund

1.50pmWhat is commissioning and how is it changing?

Lillie Wenzel, Policy Fellow, The King’s Fund
  • Learn about commissioning within the NHS – what is it and which organisations are involved? How is commissioning changing as organisations are working more closely together through sustainability and transformation partnerships (STPs) and integrated care systems (ICSs)? 
  • Hear from an NHS commissioner about the highs and lows of working in the system; the opportunities for improving services and the challenges of working with constrained budgets. 
  • Gain some tips on working with clinical commissioning groups (CCGs). What makes CCGs want to work with other organisations, and what are the most common mistakes made by those wanting to engage? 

Breakout B: What is a hospital?

1.45pmWelcome and introduction

1.50pmWhat is a hospital?

Siva Anandaciva, Chief Policy Analyst, The King’s Fund
  • Follow a patient’s route through a modern NHS hospital.
  • Learn about how the hospital has evolved and what functions and departments are essential to the delivery of health care services.
  • Understand the interplay between units and what happens in each part of what often sounds like a familiar organisation, which in practice entails a lot of complexity.

Breakout C: What is primary care?

1.45pmWelcome and introduction

1.50pmThe GPs at the heart of the health care system

Beccy Baird, Senior Policy Fellow, The King's Fund
  • Learn why general practice sits at the centre of the system and why it is crucial for policy makers and commissioners to understand its role.
  • Hear how increased demand, funding issues and patient factors shape the reality of serving in primary care. 



Breakout D: Brexit: does this change everything?

2.30pmWelcome and introduction

Leo Ewbank, Policy Researcher, The King’s Fund

2.35pmThe unchartered territory that Brexit is

Mark Dayan, Policy and Public Affairs Analyst, Nuffield Trust
  • From medicines approval to reciprocal health and life sciences regulation, hear which areas of healthcare delivery could be affected by Brexit.
  • In this session the focus will be on trying to imagine the next steps and what the different scenarios would entail for the NHS.

Breakout E: A person-centred NHS?

2.30pmWelcome and introduction

Mark Doughty, Senior Consultant, Leadership and Organisational Development, The King’s Fund

2.35pmPatients, communities and the NHS: building a person-centred health care system

  • In this session, delegates can participate in table conversations to explore their experiences of working with patients and communities. There will be a chance to share learning, insights and ideas. 
  • The King’s Fund facilitator will provide his own insights of working with and supporting the development of the new relationship with health care professionals, patients and communities.


Breakout F: The future for mental health

2.30pmWelcome and introduction

2.35pmBuilding new approaches to mental health

Helen Gilburt, Policy Fellow, The King’s Fund
  • Learn how the Fund is working to accelerate the adoption of integrated approaches to mental and physical health by helping clinicians, managers and service users to work together to overcome common challenges and learn from best practice.
  • Hear about the importance of investing in prevention of mental ill health, especially in supporting children’s and young people’s mental health. 


Session five: Meeting the challenges of tomorrow

3.40pmWelcome back

Patrick South, Director of Communications and Information, The King’s Fund

3.45pmDoing things differently: what does integrated care really mean?

Ben Collins, Policy Projects Director, The King’s Fund
  • Learn why the NHS is trying to join up services and deliver care closer to people’s homes. 
  • Hear how health and care organisations are putting these ambitions into practice. 

4.00pmWhat does the future hold? The long-term plan

Helen McKenna, Senior Policy Advisor, The King’s Fund
  • Hear about the plan that sets the future direction for the health service.
  • Learn about the new strategies, the top priorities and how future goals will be achieved.

4.45pmClose of conference

Register now

Can I pay by invoice? 

Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.