Enhanced health and wellbeing in care homes: doing things differently

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Described as ‘islands of the old’, independent care homes often find themselves isolated from the communities they serve, while caring for large numbers of some of the oldest and most frail citizens in our society. While reliant on the NHS and local authorities to support the health and wellbeing of their residents, it is not widely understood how best these organisations can work together. 

On 19 September, join The King’s Fund to explore innovative new ways to improve services and the health and wellbeing of residents in care homes and other forms of housing with care. Sign up today to hear from a line-up of policy and grass-root experts, from both the NHS and care homes, and to share learning with delegates from across the UK. 

Register now

Sponsorship and exhibition

Engage with leaders and decision-makers from across the health and care sector by sponsoring or exhibiting at this event. To find out more, please email Danielle Roche or call her on 020 7307 2482.




What will you learn?

Join us and learn about: 

  • how NHS England and NHS Improvement intend to continue to support enhanced care in care homes 
  • how care homes are innovating and improving their services to better meet the complex needs of residents
  • how to tackle health inequalities in your community and promote wellbeing 
  • how data and digital technology can be used to plan and provide health care for frail older people
  • creative uses of resources for both state-funded and self-funded residents 
  • how to strengthen resilience, by working in better partnership with the care home workforce 
  • the independent care home sector as a key influencer in promoting citizenship and community engagement 
  • intergenerational connections with care homes for mutual benefit 
  • innovative interventions to support and retain staff. 



Registration opens, exhibition and networking


Opening plenary

In this session, we will explore the practical implications of delivering the new long-term plan and hear what our learning and organisational development consultants have learnt from working closely with care home managers.

10.00amWelcome and introduction

10.10amKeynote speech: The long-term plan provisions aiming to improve healthcare and enhance wellbeing

Emma Self, Community Nursing Lead, NHS England and NHS Improvement

10.25amReflections on care homes, housing, health and social care: learning from the frontline

  • Our leadership and organisational development experts will share the learning from the learning network they successfully run, sharing their insight and knowledge.

Patricia Boyle, Senior Consultant, Leadership and Organisational Development, The King’s Fund 
Professor Julienne Meyer, Executive Director, My Home Life 

10.55amQuestions and discussion


Breakout A: Delivering integrated health and care

In this breakout we will explore what barriers are stopping the whole system from coming together and how they can be overcome. Delegates can choose between breakouts A, B, C and D.

11.45amWelcome and introduction

11.50amRemoving the barriers to building strong partnerships

Darren Gleed, Head of Business Development, Home Group
  • Hear how understanding the pressures on the NHS, working closely with commissioners and supporting local authorities results in co-creating services that offer real solutions. 

12.30pmQuestions and discussion

Breakout B: Good, co-ordinated care from the residents and family’s perspective

In this session, we will hear from people implementing innovative strategies to keep families involved in the care of their loved ones.

11.45amWelcome and introduction

11.50amChanging attitudes with John’s Campaign

Julia Jones, Co-founder, John’s Campaign
  • Understand why we need to shift our thinking and see the carer as the source of strength for people living with dementia.

12.05pmMarie Curie supporting future care planning in care homes

  • Hear how Marie Curie are working in North West London to help ensure all care homes residents create a future care plan that suits the residents and their family or next of kin.

Debbie Ripley, Regional Manager, Marie Curie Community Nursing Service 
Nicola Wigmore, Clinical Nurse Manager, Marie Curie Community Nursing Service 

12.35pmQuestions and discussion

Breakout C: Measuring quality of life and care in care homes

In this session you’ll hear the science behind what really constitutes good care. Our experts will summarise their research findings and share ideas on how to establish good practices.

11.45amWelcome and introduction

11.50amAchieving the best care possible: factors contributing to success

Claire Goodman, Professor of Health Care Research, Centre for Research in Primary and Community Care, University of Hertfordshire
  • Understand the key elements of healthcare provision necessary to achieve high-quality health care for care home residents and appropriate use of the NHS.


12.10pmEvidence-based lessons from the enhanced health in care homes models

Therese Lloyd, Senior Statistician, Improvement Analytics Unit, The Health Foundation
  • Hear about the research carried out by the Improvement Analytics Unit, which has evaluated four different care homes initiatives, and their analysis of emergency hospital use of care home residents across England. 

12.30pmQuestions and discussion

Breakout D; Workforce recruitment and retention across the system

In this session, we will explore the links between good care and staffing issues and share practical ideas on how to improve staff retention and recruitment.

11.45amWelcome and introduction

11.50amThe impact of care home staffing on quality of care

  • Hear what the evidence shows about the core relationship between talent and outcomes in terms of costs, staff retention and recruitment.

Professor Karen Spilsbury, Nursing Research, University of York 
Cyd Akrill, Head of Operations, Springfield Healthcare 

12.30pmQuestions and discussion


Breakout E: Community engagement

Hear how to put an end to residents’ isolation and make the care home an integral part of the community it sits in. Delegates can choose between breakouts E, F, G and H.

2.00pmWelcome and introduction

2.05pmWhen the old earn from the young and vice versa

  • Hear how to develop a template for intergenerational communication based on evidence from series two of 'Old people’s home for 4-year olds'.  

James Brown, Research Fellow, Aston Research Centre for Healthy Ageing, Aston University 
Henriette Lyttle, Executive Director Marketing and Innovation, ExtraCare Charitable Trust 

2.45pmQuestions and discussion

Breakout F: Digital tools

From smart fridges letting you know that milk has run out to robot helpers, how can tech transform care homes? 

2.00pmWelcome and introduction

2.05pmBenefitting from digital technology

  • Hear how to modernise the quality of care and cut costs through new digital technology, what is already available and what the exciting future developments tech promises are. 

Speaker to be announced shortly.

2.00pmQuestions and discussion

Breakout G: Empowering independence and activity in a care home setting

Hear about imaginative new practices and well-established techniques that promote quality of life for residents.

2.00pmWelcome and introduction

2.05pmCommunity and cognitive connections: connecting residents to their sporting pasts

Tony Jameson-Allen, Co-founder and Director, Sporting Memories and Visiting Fellow, School of Health and Community Studies, Leeds Beckett University
  • Hear about a new approach that promotes physical and mental wellbeing, coupling cognitive stimulation with physical activity, and the impact this can have on care interventions.

2.45pmQuestions and discussion

Breakout H: Developing inclusive support

The future of the care home sector involves developing personalised features that celebrate individual traits. In this session you’ll learn how this is already happening.

2.00pmQuestions and discussion

2.05pmTailored care and engagement plans for each and every resident

Helen Simmons, Chief Executive, Nightingale Hammerson
  • Hear how to involve spirituality, life experience and personal likes and dislikes in care for those with and without capacity.

2.45pmQuestions and discussion


Closing plenary

A final session in which all the learning of the day will be condensed: hear what research shows really works in a care home setting in terms of quality improvement, followed by a debate on what will help solve current issues. 

3.20pmWelcome back

3.25pmThe role of quality improvement methodology in a care home environment

Professor Adam Gordon, Consultant Geriatrician, University of Nottingham

3.45pmLet’s talk death, dying and bereavement

Julie Pearce, Executive Director of Nursing, Allied Health Professionals and Quality, Marie Curie UK

4.00pmPanel discussion: Bringing the system together to ensure quality and enhanced delivery of care

  • In this discussion regulators, commissioners, safeguarding professionals and others will lay out the key factors for achieving the best possible care. 

Dr Edel Roddy, Research Fellow, University of West Scotland
Maxine Espley, Executive Director of Health, Social Care and Support, Accord Housing Association

Further speakers to be announced shortly. 

4.30pmQuestions and discussion

4.45pmClose of conference


Engage with leaders and decision-makers from across the health and care sector by sponsoring or exhibiting at this event. To find out more, please email Danielle Roche or call her on 020 7307 2482.


Event supporters




Please note, discounts will not be automatically applied to your booking. Please email us for the relevant promotional code

Group discounts

10 per cent discount for 3-4 people.
15 per cent discount for 5-6 people.
20 per cent discount for 7 or more people.

Student discounts

Receive 50 per cent off if you're a student in full-time education. 

Bursaries for patients and carers

We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please send us an email.


Can I pay by invoice? 

Yes. Please select your tickets and once you're through to the registration form, you can amend the 'payment method' from credit card to 'pay by invoice'. Please note, there is a £20 surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card. 

Contact us

Programme enquiries

Email Eugenia Marna

Booking enquiries

Email the events team
or call 020 7307 2409

Sponsorship and exhibition enquiries

Email Danielle Roche