Digital technologies are transforming the way in which health and care is delivered. They have played a crucial role in enabling the delivery of services during the pandemic and are set to continue to play a pivotal role in the design, delivery and innovation of health and care going forward.
This event will take a deep dive into the practical implementation of digital solutions in health and care. We will explore how data insights and technology are being used to improve care, access and user experience against the backdrop of the impact of Covid-19.
Sessions will also provide an opportunity to assess how a range of digital tools from simple to complex can be used to innovate service design, support integration, improve population health management, and reduce health inequalities, touching on implications for staff and patients.
Due to be held in-person later this year, our Digital health and care congress provides an established forum for health and care professionals to come together and learn from successful adoptions and practical implementations of digital health and care.
Event topics
Join peers, leaders in the sector and experts from The King’s Fund to explore:
- using digital services to enable successful integration – developing integrated digital systems within integrated care systems and improving interoperability to address fragmented care
- putting user experience at the heart of the design of digital systems, and working to mitigate against the impact of digital exclusion on health inequalities
- the role of technology in meeting the wider challenges facing the NHS as it gets to grip with the elective care backlog and the impact of Covid-19
- the opportunities offered by innovation in digital technology to those working in health and care – such as the use of artificial intelligence, virtual and remote health tools, robotics and automated process management, and 5G
- developing the digital skills of staff across health and care, and supporting them to deliver data-driven solutions on the ground
- how technology is being used in social and community care to innovate service delivery including through the use of remote monitoring to enable care at home.
Sponsorship and exhibition
If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Danielle Roche at d.roche@kingsfund.org.uk.
Speakers
Pritesh Mistry
Fellow, Digital Technologies, The King's Fund
David Maguire
Senior Analyst, The King's Fund
Fiona Edwards
Chief Executive Designate, Frimley Health and Care
Dr Natasha Phillips
Chief Nursing Information Officer and Director, Digital Safety, NHS England
10.00-11.15am
Session one: Practical implementation of digital solutions in health and care
10.00amWelcome and introduction
Richard Murray, Chief Executive, The King's Fund
10.10amKeynote address
Simon Bolton, Interim CEO, NHS Digital
- Hear about the context for digital health and care in 2022, including the government’s digital health and care plan and what this will mean for reform.
- Consider what’s need to support practical implementation of digital solutions across health and care and continue the pace of innovation seen during the pandemic.
10.30amPanel discussion
Hear from our expert panel about:
- How to build on the lessons and most notable successes of the pandemic response to implement digital solutions that improve care, access and user experience.
- Key opportunities for technology to support the integrated care services as health and care services work more closely together.
Fiona Edwards, Chief Executive Designate, Frimley Health and Care
Professor Vic Rayner OBE, Chief Executive, National Care Forum
Jacob Lant, Head of Policy, Public Affairs and Research, Healthwatch England
10.55amQuestions and discussion
11.15-11.45am
Networking break and meet the exhibitors
11.45am-1.00pm
Session two: Breakout sessions
Delegates can choose to attend one of the following three parallel sessions:
- A: Using digital services to enable successful integration
- B: Putting people's voices at the heart of digital systems
- C: More details to follow shortly
A: Using digital services to enable successful integration
11.45amWelcome and introduction
David Maguire, Senior Analyst, Policy, The King's Fund
11.50amUsing digital services to enable successful integration
Using digital systems that enable patient information to be shared and accessed seamlessly across the health and care system will be essential to enable successful integration.
In this session you will learn about:
- How can integrated digital systems within integrated care systems be developed to improve interoperability and address fragmented care, and what are the practicalities of implementation?
- How to design health records with user-friendly health records to enable co-ordinated care for local populations.
- How integrated care systems are working with place-based partnerships to identify the opportunities and challenges from digital change.
Tim Brazier, Managing Director, Thrive by Design
Dr Loreen Chikwira, Research Assistant, Policy, The King's Fund
Paula Blight, Chief Executive, Somerset & Wessex Eating Disorders Association
12.35pmQuestions and discussion
B: Putting people's voices at the heart of digital systems
11:45amWelcome and introduction
Sarah Sweeney, Head of Policy, National Voices
11.50amPutting people's voices at the heart of digital systems
To tackle the issues facing the health and care system, user experience needs to be at the heart of the design of digital systems.
In this session you will learn about:
- Successful approaches in co-designing inclusive digital systems with patients and communities to mitigate against the impact of health inequalities.
- How to ensure user voices are heard at each stage of the implementation of digital systems.
- How to engage patients and communities in the adoption of digital systems and encourage people to take control of their care.
- How can we hear from excluded groups, in order to overcome digital exclusion?
Pete Nuckley, Head of User Centred Design in the Regions, NHS England
Nigel Gallear, Digital Inclusion Programme Manager, Simon Community Scotland
12.35pmQuestions and discussion
C: More details to follow shortly
11.45amWelcome and introduction
11.50amMain discussion
More details to follow shortly
12.35pmQuestions and discussion
1.00-2.00pm
Lunch and meet the exhibitors
2.00-3.15pm
Session three: Breakout sessions
Delegates can choose to attend one of the following three parallel sessions:
- D: Using technology to combat the challenges facing social care
- E: Developing the digital skills of health and care staff
- F: More details to follow shortly
D: Using technology to combat the challenges facing social care
2.00pmWelcome and introduction
Simon Bottery, Senior Fellow, Social Care, The King's Fund
2.05pmUsing technology to combat the challenges facing social care
The implementation of digital technologies in social care can not only improve the delivery of care, but also the wellbeing of staff and people who draw on social care services.
In this session you will learn about:
- How to use technology to innovate service delivery, freeing up staff time to provide care.
- Successful approaches to technology-enabled care, including using remote monitoring, to assist care at home and independent living.
- How digital solutions are being used to join up care delivery, helping hospitals and care to manage discharge and transitions.
You will also hear from people who draw on social care services to understand what they want from digital technology and how it can be used to improve their quality of care.
Shantelle Million-Lawson, Senior Policy Manager, Adult Social Care Tech and Data Policy, NHS England and Improvement
Further panellists to be confirmed.
2.45pmQuestions and discussion
E: Developing the digital skills of health and care staff
2.00pmWelcome and introduction
2.05pmDeveloping the digital skills of health and care staff
Hear how we can create and sustain a workplace culture for digital change.
In this session you will learn about:
- The practicalities of upskilling teams and supporting staff to deliver data-driven solutions throughout the health and care system.
- Using digital solutions, including virtual wards, to improve quality of care and patient safety, and to enable staff to spend more time on care delivery.
- How to attract new staff and ensure they have the digital literacy required to fulfil their roles.
Lisa Emery, Chief Information Officer, The Royal Marsden NHS Foundation Trust
Yinka Makinde, Director of Digital Workforce Strategy, NHS England and Improvement
Dr Mateen Jiwani, Hon Senior Clinical Lecturer, Systems Digital Health Transformation Global Advisor, and Principal Clinical Consultant, BT Health
2.45pmQuestions and discussion
F: More details to follow shortly
2.00pmWelcome and introduction
2.05pmMain discussion
More details to follow shortly
2.45pmQuestions and discussion
3.15-3.45pm
Networking break and meet the exhibitors
3.45-4.45pm
Session four: Looking ahead
3.45pmWelcome back
Sally Warren, Director of Policy, The King's Fund
Reflections on the key learnings from the day.
3.50pmKeynote address
Dr Tim Ferris, National Director of Transformation, NHS England and NHS Improvement
Realising transformation through the power of digital.
4.10pmPanel discussion
Hear from our expert panel about:
- Opportunities for the digital transformation of healthcare and how we can move forward.
- How to redesign services to maintain the pace of innovation seen during the pandemic, resulting in better care and improved health outcomes.
- What transformation means on the frontline – how will digital technologies transform how you deliver care?
Dr Natasha Phillips, Chief Nursing Information Officer, NHS England
Dr Pritesh Mistry, Fellow, Digital Technologies, The King’s Fund
Further panellists to be confirmed.
4.35pmQuestions and discussion
FAQs
- Why do you charge for some events?
The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives.
There are costs associated with running in-person conferences such as venue, catering and promotional materials to name a few. We also have a team of dedicated events professionals, content experts, and digital, marketing and finance support that work on these events. Given these costs it is sometimes necessary to charge for attendance at an in-person event, to ensure we can deliver a high-quality event experience. Any profit that is made from these events goes directly towards achieving our strategic priorities. You can find out more about how we are funded here.
- Do you offer bursary tickets for your events?
We offer a limited number of bursary places for people with lived experience to ensure a balance of voices in the room. To apply for a bursary place please email us a short paragraph explaining why you wish to attend.
- Can I pay by invoice?
Yes. Please select your tickets and once you're through to the registration form on Eventbrite, you can amend the 'payment method' from credit card to 'pay by invoice'.
Please note, there is a £20 + VAT surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.
- What is the refund policy?
Cancellations confirmed in writing more than 14 days before the first live session will be refunded in full via the same payment method. We regret that no refund can be made after that date, however, if you contact us before the event start, we can offer a transfer of your ticket to another event taking place in the following six months. Please email us at events@kingsfund.org.uk with confirmation of your original booking to cancel or transfer your ticket. On completion of the confirmed booking the delegate and their supporting organisation are liable for the fees for the event (regardless of whether payment has been made).
- Do you offer group discounts?
We offer a discount for group booking booked under the same order and organisation for more than 3 delegates. Please email us at events@kingsfund.org.uk to get the discount.
- 3-4 delegates (10 per cent discount)
- 5-6 delegates (15 per cent discount)
- 7+ delegates (20 per cent discount)
- What if I have accessibility requirements?
If you have accessibility requirements you would like to discuss, please email us at events@kingsfund.org.uk. We will also ask you for this information during the registration process.
- What measures will The King's Fund take to reduce the risk of Covid-19?
- Fresh-air ventilation (HVAC) is provided in all rooms to reduce potential viral load.
- Cleaning staff will be on site throughout the day. There will be increased cleaning of all high-contact surfaces.
- Hand sanitisers are available throughout the building.
- Catering staff will wear appropriate PPE to protect delegates.
- What can I do to reduce the risk of Covid-19?
We recommend that all delegates complete a Covid-19 lateral flow test before attending an event – and to attend only if they test negative. This is the most effective control measure.
We ask delegates to wear a face covering while in common areas of the building. We recommend all guests retain the same seat throughout the event.
Contact details
Booking enquiries If you’d like to make a booking enquiry, please email Anna Viralainen at events@kingsfund.org.uk.
If you’d like to make a booking enquiry, please email Anna Viralainen at events@kingsfund.org.uk.
Programme enquiries If you have any queries relating to this event programme please email Caroline Ashmore at events@kingsfund.org.uk.
If you have any queries relating to this event programme please email Caroline Ashmore at events@kingsfund.org.uk.
Sponsorship and exhibition enquiries Please email Danielle Roche at d.roche@kingsfund.org.uk.
Please email Danielle Roche at d.roche@kingsfund.org.uk.
Ticket prices
Please note, there is a £20+VAT surcharge to cover the cost of processing invoices. This is in addition to the ticket price and will be added to your invoice. There is one invoice fee per order, not per ticket. There is no charge for paying by debit or credit card.
Ticket prices:
- Public sector, charity or university
£250+VAT - Small-medium sized enterprise
£420+VAT - Commercial/profit-making organisation
£570+VAT
Student tickets
If you are a student in full-time education, please email us for a promotional code, with a photograph of your valid student ID. Student tickets are £125+VAT.
Bursary tickets
We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals. To apply for a bursary place please email us a short paragraph explaining why you wish to attend.