Digital health and care congress 2019

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Congress news
26/02/2019: Rt Hon Matt Hancock MP confirmed to give keynote address on day two. 

This annual event brings together leading NHS and social care professionals who are all interested in how data and technology can improve the health and wellbeing of patients and the quality and efficiency of services.

Join NHS and social care teams, innovators, researchers and policy-makers for two days packed full of interesting content and innovative projects. You’ll discover the latest national developments in digital health, design your own congress experience with a choice of deep-dive breakout sessions and have the chance to network with more than 400 delegates working in this area.

Register now

Why should you attend?

Watch our video below to find out why you should attend this year's Digital health and care congress.

Testimonials from 2018

Fascinating and great at all levels of digital thinking, strategic and on-the-ground delivery of care.

I learnt a lot and came away re-enthused and optimistic about what could be achieved.

An illuminating day – well worth the time.


Engage with leaders and decision-makers from across the health and care sector by sponsoring or exhibiting at this event. To find out more, please email Danielle Roche or call her on 020 7307 2482.







Group rates

  • 10 per cent discount for 3-4 people
  • 15 per cent discount for 5-6 people
  • 20 per cent discount for 7 or more people. 

Please email Annie for your promotional code. The discount will not be automatically applied to your booking.


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Bursaries for patients and carers 

We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie


This year we invited authors to submit projects under the following themes:

Digital tools for people who work in health and care  
including decision support, teamworking and collaboration, and digital care records and planning. 

Engaging patients, carers and services users in their own care
including self-care, patient access to care records, and online apps and services. 

Using technology and data to support place-based systems of care
including digital work around integrated care systems, sustainability and transformation partnerships and other programmes, shared care records, interoperability and data-sharing. 

Programme - day one (Wed 22 May)


Refreshments, networking, poster display and exhibition


Breakfast session

This session is hosted by Roche. 

9.00-9.45amBreaking down the digital wall – can digital interoperability deliver truly personalised healthcare?

Following publication of its long-term plan in January, the NHS has embarked on a mission towards digitisation, seeking to harness the true power of our unique health system by bringing together disparate technologies. This session discusses how aligning technology and systems can contribute towards establishing personalised healthcare. The panel will consider the following: 

  • how to keep patient outcomes as the focus as we digitise the NHS
  • the role of the patient and the public in determining the need and establishing trust
  • progress made in the UK and abroad, and next steps to achieve digital interoperability
  • data governance and system readiness.

Speakers to be announced shortly.


Session one: Celebrating the digital future of health and care

10.00amWelcome and introduction

Richard Murray, Chief Executive, The King’s Fund

10.10amKeynote address

Tara Donnelly, Chief Digital Officer, NHS England

10.30amPanel discussion: Imagining the benefits and challenges of the digital revolution in health and care

  • Learn how technology will radically transform our understanding of health care and the promises and fears for a digital future in healthcare. 
  • Hear about the newest developments and the impact of digitalising the healthcare sector for services and users, including AI and more. 
  • Hear about NHSX’s mission to speed up digital transformation and how they plan to achieve it.

Trish Greenhalgh, Professor of Primary Care Health Services, University of Oxford 
Parker Moss, Entrepreneur in Residence, Health Technology,  F-Prime Capital and Eight Roads 
Sukhmeet Panesar, Strategy and Planning Lead, NHS England 
Indra Joshi, Digital Health and AI Clinical Lead, NHS England 
Terence Eden, Senior Technology Advisor, Department of Health and Social Care 


Breakout W2A: Digital tools for clinicians, by clinicians

11.45amWelcome and introduction

Charles Lowe, Managing Director, Digital Health and Care Alliance (DHACA)

11.50amTrainee-led digitalisation of a UK neurosurgical department: a model for change in the digital NHS

Joseph M B Wood, Neurosurgery Trainee, Oxford University Hospitals NHS Trust
  • Find out about the implementation of a new, trainee-designed digital workflow in neurosurgery. 

12.05pmDr Toolbox – crowdsourced information to support healthcare professionals

James Houston, Trauma and Orthopaedic Registrar, St George's NHS Foundation Trust
  • Hear about a secure online resource using crowdsourced information from doctors accessed via an app, which allows clinical staff to quickly access and share useful information specific to their hospital or department.

12.20pmOur Mobile Health – lessons from implementation into primary care workflows

Julie Bretland, Founder and Chief Executive, Our Mobile Health
  • Learn about an initiative to identify effective health apps to provide a library from which clinicians can more easily recommend good quality apps to patients. In particular, hear about how this is working in primary care to give GPs and other primary care staff clear information on available apps.

12.35pmQuestions and discussion

Breakout W2B: Listening to patients and citizens

11.45amWelcome and introduction

11.50amWhat do young people want from healthcare in a digital environment? Engaging with 16–25 years old in Hammersmith and Fulham

Eva Psychrani, Engagement Lead, Healthwatch Central West London
  • Hear about a project working with young people to learn how they would like their voices to be heard in a digital era, working with them to develop recommendations for the CCG and local authority.

12.05pmUsing advanced data analytics to embed patient experience feedback as a near real-time quality improvement initiative

Mustafa Khanbhai, Clinical Research Fellow, Centre for Health Policy, Institute of Global Health Innovation, Imperial College London
  • Find out about how patient feedback data is being analysed digitally to draw out insight on patient experience which can be used to feed into quality improvement work.

12.20pmLearning from patient complaints

Jackie van Dael, PhD researcher, NIHR Patient Safety Translational Research Centre (PSTRC), Imperial College London
  • Learn how automated coding is being used with patient complaints data to provide insight into safety-related problems within healthcare organisations

Breakout W2C: Place-based examples of population health

11.45amWelcome and introduction

David Maguire, Senior Data Analyst, The King’s Fund

11.50amCare co-ordination – using technology for efficiency and enhancement

Rachel Binks, Nurse Consultant, Airedale NHS Foundation Trust
  • Hear the latest from the telemedicine service in Airedale including Gold Line (a service for people approaching end of life), the Intermediate Care Hub and GP triage (a service allowing care homes with telemedicine to triage GP requests).

12.05pmFrimley Health and Care integrated care system (ICS) dashboard

James Morrissey, Head of Analytics, Frimley Health and Care Integrated Care System
  • Find out about a dashboard developed to support ICSs and identify which areas to prioritise by collating and analysing system outcomes data.

12.20pmHealthy Wirral: From reactive to proactive population health management

  • Learn about The Healthy Wirral Digital Programme (HWDP) including the Health Information Exchange which joins patient data from the Healthy Wirral Partners and provides the user with access to real time clinical information and the Wirral Care Record – a platform that merges resident data from individual organisations’ systems into one record.

Paul Charnley, Director of IT and Information, Wirral University Teaching Hospital
Dr Paula Cowan, Medical Director, Wirral Health and Care Commissioning

Breakout W2D: Providing care through a digital clinical practice - sharing lessons learned

11.45amProviding care through a digital clinical practice - sharing lessons learned

This session is sponsored by Visiba Care. Further details to be announced shortly.


Breakout W3A: Tech to support social care

2.00pmWelcome and introduction

Charles Lowe, Managing Director, Digital Health and Care Alliance (DHACA)

2.05pmWirral Clinical teletriage for care homes

  • Learn about the teletriage service established in all residential and care homes in the Wirral, allowing care homes to connect with GPs and nurse practitioners without the patient needing to leave the care home.

Boo Stone, Senior Commissioning Manager Unplanned Care, Wirral Health and Care Commissioning (Wirral Council and NHS Wirral CCG)
Sara Shaikh, Commissioning Manager, Unplanned Care, Wirral Health and Care Commissioning (Wirral Council and NHS Wirral CCG)
Emma James, Teletriage Nurse, Wirral Community NHS Foundation Trust

2.20pmUsing care journal entries and artificial intelligence (AI) in preventative brain health intervention

Dr Jamie Wilson, Founder and Chief Executive, Hometouch
  • Hometouch live-in carers fill in ‘digital journals’, replacing traditional paper folders, to log the day-to-day activity, condition and care of their patients with dementia. Patients, families, carers and medical professionals have access to this data through an online platform, offering complete transparency and reassurance. 

2.45pmA digital solution to address the rising incidence of malnutrition in care homes and hospitals

Tarryn Gorre, Chief Executive and Co-Founder, Kafoodle
  • Hear about a digital meal planning process that allows better planning of meals in care homes and hospitals to combat malnutrition and save money by improving communication and monitoring of patients and residents.

Breakout W3B: Shared decision-making

2.00pmWelcome and introduction

2.05pmEmpowering shared surgical decisions with technology

Edward St John, Chief Medical Officer, Surgical Consent
  • Learn about the development of a platform designed to support patients and clinicians to explore complex surgical decisions.

2.20pmEarly identification of patients reaching end of life

  • Find out about the design and implementation of a tool to identify patients in primary care who are reaching end of life to enable appropriate care to be proactively put in place.

Bharti Mistry, Programme Manager, Central Sussex and East Surrey Alliance (North)
Jacqui Nettleton, Head of Community Services, Central Sussex and East Surrey Alliance (North)

2.35pmCoordinate My Care (CMC)

Julia Riley, Clinical Lead, Royal Marsden NHS Foundation Trust
  • Shared decisions are made by patients and clinicians in the creation of a digital CMC plan. The plan is then approved by their clinician and digitally shared in real time with all urgent care providers. The plan covers patient preferences, where they would like to be cared for, their key contacts, what to do if they deteriorate, their DNACPR status and much more.

Breakout W3C: Scale and effectiveness in digital projects

2.00pmWelcome and introduction

Alyson Scurfield, Chief Executive, TSA

2.05pmNon-adoption, abandonment, scale-up, spread, and sustainability (NASSS) – an empirical framework for reducing complexity in digital health projects

  • Learn about a framework to help predict and evaluate the success of a technology-supported health or social care programme, and how it can be used by health and care teams working on digital health projects in order to assess risk of non-adoption and to reduce complexity.

Victoria Betton, Managing Director, mHabitat, a trading arm of Leeds and York Partnership NHS Foundation Trust
Professor Trish Greenhalgh, Professor, University of Oxford

2.20pmThe spread and adoption of digital atrial fibrillation (AF) detection devices - lessons from the Academic Health Science Networks (AHSNs)

  • Hear about the findings of a project to assess the methods for implementing digital AF adoption, based on work across 15 AHSNs.

Faye Edwards, Programme Manager (AF), AHSN Network
Helen Williams, Clinical Advisor (AF), AHSN Network

2.35pmDigital evidence of effectiveness standards

  • Find out about a framework to develop best practice evidence standards to help innovators and decision makers to understand what ‘good’ evidence for digital health technologies look like.

Dr Lucie Collinson, Public Health Specialty Registrar, National Institute for Health and Care Excellence (NICE)


Session four: Digital tools for the staff of the future

3.45amWelcome back

Matthew Honeyman, Researcher, Policy, The King’s Fund

3.50pmCutting edge technology and world-class research in service of those who serve the public: how AI transforms the day job for doctors and nurses

Dr Alan Karthikesalingam, Translational Research Lead, DeepMind
  • Hear about the technology that is developed in close partnership with the NHS and how AI solutions can solve long-standing problems and redefine the nature of service delivery for staff.

4.10pmThe view from the frontline

  • Hear how NHS frontline staff cope with the implementation of digital technology and the impact of tech on their roles.
  • Learn about the practicalities of adopting innovation at a fast pace, the amazing benefits, the resistance to change and how organisations can get the best out of the tech revolution without creating difficulties for their teams. 

Ayesha Rahim, Chief Clinical Information Officer, Lancashire Care NHS Foundation Trust
Shauna McMahon, Chief Clinical Information Officer, South Central and West Commissioning Support Unit 
Victoria Betton, Founder and Director, mHabitat 
James Freed, Chief Information Officer, Health Education England 

Panel discussion


Drinks reception

Please join us for complimentary drinks in The Orangery.

Programme - day two (Thu 23 May)


Refreshments, networking, poster display and exhibition


Breakfast session: The Connecting Care Partnership

This session is hosted by Orion Health.

9.00amThe Connecting Care Partnership

Fran Draper, Engagement Lead and Senior Project Manager, Connecting Care Programme, NHS South, Central and West Commissioning Support Unit

Full details to be announced soon. 


Session one: The empowered patient

10.00amWelcome and introduction

Mark Duman, Chief Patient Officer, MD Healthcare Consultants

10.05amKeynote address

Neil Tester, Deputy Director, Healthwatch England

10.25amThe vision of the empowered patient in the digital health and care landscape: contemplating the future

  • Hear how technology can restore the power balance between expert consultant and guided patient.
  • See how digital applications enhance the agency of the individual and facilitate the patient to take an active interest in the suitability and quality of care.
  • Discover how the adoption and spread of innovation promises medicine with a more humane face and what this would look like in practice for all. 

Mark Doughty, Senior Consultant, Leadership and Organisational Development, The King’s Fund
Robert Johnstone, Patient Advocate
Jora Gill, Chief Digital Officer, SHL and Non-Executive Board Member, CQC 
Liz Ashall-Payne, Chief Executive Officer and Founder, ORCHA
Rashmi Narayana, Head of Clinical and Regulatory Affairs, Medopad 

Panel discussion

10.55amQuestions and discussion


Breakout T2A: Tools to support acute pathways

11.45amWelcome and introduction

11.50amIdentifying stroke mimics using mobile technology

  • Find out about an app which presents paramedics with the Stroke Pathway in digital format when attending a suspected stroke patient so they can send them directly to one of Manchester's hyper acute stroke units (HASUs).

Kate Evans, Director and Senior Account Manager, d2 Digital By Design Ltd
Chris Ashton, Coordinator, Greater Manchester Stroke Operational Delivery Network

12.05pmMajor trauma app

  • Hear about a clinical decision support app which digitises an established trauma life support protocol in order to reduce unwarranted variation in trauma care, improve data collection and support clinicians to provide better care. 

David Lowe, Consultant Emergency Medicine, Queen Elizabeth University Hospital, Glasgow
Alan Whitelaw, Clinical Director, Emergency Medicine, Queen Elizabeth University Hospital, Glasgow

12.20pmThe impact of digital appointment letters in outpatients

  • Learn about a project by East Lancashire Hospitals NHS Trust where digital outpatient letters are sent to the patient’s smartphone via a single text and secure mini URL link. Patients can access all information digitally – anytime and anywhere and on multiple devices including smartphone, desktop and tablet.

Sue Elliston, Directorate Manager of Centralised Outpatients and Administration, East Lancashire Hospitals NHS Trust
Kenny Bloxham, Commercial Director, Healthcare Communications

Breakout T2B: Using co-design in digital health and care

11.45amWelcome and introduction

Deborah Fenney, Researcher, Policy, The King’s Fund

11.50amNailsea digital health high street hub

  • Hear about a project, co-produced with the local community to see if creating a physical space in the community could help people improve their digital health literacy. 

Nicola Gill, Programme Director, NHS Digital
Peter Nuckley, Delivery Manager, Good Things Foundation

12.05pmCo-designing a digital solution for sharing health data in cystic fibrosis

Helen Parrott, Associate Director of Rehabilitation and Therapies, Royal Brompton and Harefield NHS Trust
  • Find out about this two-year project to enable people with cystic fibrosis to self-monitor health and design a digital solution to allow the sharing of data between patient and healthcare teams.

12.20pmBreast Cancer Care app (BECCA)– the pocket guide to moving forward after breast cancer treatment

Nik Thoren, Programme Manager (BECCA), Breast Cancer Care
  • Learn about an app developed using user-centred design, which provides timely information, tips and inspiration that empowers women to find ways to face life beyond breast cancer.

Breakout T2C: Apps to support people living with long-term conditions

11.45amWelcome and introduction

Charles Lowe, Managing Director, Digital Health and Care Alliance (DHACA)

11.50amMyIBD - a clinically-validated self-management platform for irritable bowel syndrome (IBD)

  • Learn how MyIBD uses a digital self-management app and portal to support people with IBD and their clinical teams.

Dr Bu Hayee, Consultant Gastroenterologist and Clinical Lead, King’s College Hospital NHS Foundation Trust
Dr Gareth Parkes, Consultant Gastroenterologist, Barts Health NHS Trust

12.05pmmyCOPD: the national implementation of a digital pathway for the management of chronic obstructive pulmonary disease (COPD)

Tom Wilkinson, Professor,
  • Hear about the implementation and impact of the national roll-out of myCOPD, a digital platform and patient-held app to help people self-manage their COPD.

12.20pmMy Diabetes My Way

Scott Cunningham, Senior Research Fellow, School of Medicine, University of Dundee
  • Find out about the impact, through user experiences, clinical outcomes and health economics, of this interactive website and app to support people with diabetes to self-manage their condition.


Breakout T3A: Digital innovations supporting mental health services

2.00pmWelcome and introduction

Alyson Scurfield, Chief Executive, TSA

2.05pmTailored mobile alcohol intervention with personalised text messaging for ex-serving military personnel: a qualitative assessment

Laura Goodwin, Senior Lecturer in Epidemiology of Mental Health and Addiction, Department of Psychological Sciences, University of Liverpool
  • Hear about an app to support ex-military personnel with issues around alcohol use by providing feedback on drinking, and advice on self-monitoring and goal setting.

2.20pmInnovative technology to improve inpatient safety in mental health

Tracey Wrench, Chief Nurse and Chief Operating Officer, Coventry and Warwickshire Partnership NHS Trust
  • Find out about a digital tool, Digital Care Assistant, used at Coventry and Warwickshire Partnership NHS Trust that can supplement observation protocols and support nurses to improve patient safety on dementia wards. 

2.35pmChanging perceptions with digital interventions in mental health

Professor Shanaya Rathod, Consultant Psychiatrist and Director of Research, Southern Health NHS Foundation Trust
  • Learn about a project testing the usability and feasibility of a digital medicine system for patients with schizophrenia, which assesses and reports on ingestion of prescription antipsychotics to assist with resource management and patient empowerment, and provide greater support to clinical decision making.

Breakout T3B: Using technology to support parents and families

2.00pmWelcome and introduction

2.05pmUse of a self-directed online parenting programme to increase reach and improve impact for vulnerable families

  • Learn about the implementation of this online evidence-based parenting programme across the health, education and social care systems in two sites in England and comparisons with an implementation with a large group in Australia and learning for vulnerable groups. 

Matt Buttery, Chief Executive, Triple P
Ronan Fox, Joint Children's Commissioner, Barking and Dagenham Clinical Commissioning Group

2.20pmThe Baby Buddy app: a cost effective public health intervention promoting patient activation and self-care

  • Hear about how the Baby Buddy app is helping address inequalities by engaging families from preconception into early parenthood, encouraging goal setting and tracking and integrating with the Patient Activation Measure (PAM).

Shabira Papain, Deputy Chief Executive and Chief Operating Officer, Best Beginnings 

2.35pmDigitising parental support throughout pregnancy and beyond

Kelly Pierce, Consultant Midwife in Public Health, West Sussex County Council
  • Find out how Family Assist, a web-based communication and information tool for families, pre-birth to 19 years, supports self-care, engagement with families, and more flexible communication with professionals. 

Breakout T3C: Disruptive and innovative use of data to improve health

2.00pmWelcome and introduction

Charles Lowe, Managing Director, Digital Health and Care Alliance (DHACA)

2.05pmIntelligent automated triage

  • Find out how AI was used in NHS Lothian to improve the triage and referral management pathway within the gastroenterology department. 

Ian Arnott, Consultant Gastroenterologist, NHS Lothian
Peter Lock, Healthcare Director, Deloitte Consulting

2.20pmMaking better use of existing data to improve services

Naeem Younis, Director, Strasys
  • Learn how Croydon Health Services used their existing data from electronic patient records and other sources to gain insight to inform decision-making, through humanising data to increase understanding of the organisation, gaining clarity on areas for improvement and shifting the focus from data to patients and their needs.

2.35pmSatellite-based air quality data transforming long-term condition management

Adrian Smith, Head of Digital Transformation, NHS Arden and Greater East Midlands Commissioning Support Unit
  • Hear how satellite-based air quality data and modelling, combined with weather data, is being used to enhance long-term condition management for people living with chronic obstructive pulmonary disease and diabetes.


Session four: The role of digital in delivering place-based health and care for the future

3.35pmWelcome and introduction

Richard Murray, Chief Executive, The King’s Fund

3.40pmKeynote address

The Rt Hon Matt Hancock MP, Secretary of State for Health and Social Care

4.00pmDigital technology and population-based health: how technology helps better support communities by designing tailored care

  • Learn how the use of digital solutions and data interpretation can facilitate integration in practice.
  • Understand how technology can provide the information and tools to design a population-based healthcare system.
  • Hear about The King’s Fund’s emerging work on how technology can impact health inequalities and some lessons for population health systems. 

Kate Warriner, Chief Digital and Information Officer, Alder Hey Children’s NHS Foundation Trust 
Dr Alexander Finlayson, GP, Co-founder, Nye Health, and Doll Fellow, Green Templeton College, University of Oxford 
Dr Alisha Davies, Head of Research and Development, Public Health Wales 
Harry Evans, Researcher, Policy, The King’s Fund 
Mark Duman, Chief Patient Officer, MD Healthcare Consultants

Panel discussion

4.30pmClose of conference

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Engage with leaders and decision-makers from across the health and care sector by sponsoring or exhibiting at this event. To find out more, please email Danielle Roche or call her on 020 7307 2482.










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