Digital health and care: learning from Covid-19 (virtual conference)

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Covid-19 has transformed the delivery of health care services, bringing about unprecedented change in very little time. Changes that were thought to require years of careful planning happened in many cases overnight, with technology proving to be a key factor in supporting patients and staff in the delivery of care.

At this event we are bringing together top experts from the NHS and other parts of the digital health system to discuss the lessons from the Covid-19 pandemic. From the benefits of emergency data gathering in order to work on new treatments, to the transfer of primary care services online, Covid-19 has been the catalyst bringing about the long-discussed digital revolution. With almost every part of the system shaken by Covid-19, was all digital change positive and what are the challenges still left to tackle?

Join us to hear the views of NHS and industry leaders who played a central role in bringing about the new digital reality for health care. We will explore how they managed to adapt to the pressing needs of the pandemic, which cutting-edge innovative solutions they wish to retain  as the system returns to ‘normal’ and what problems this speedy digital transformation has created.

Sign up now and learn from the experience of leading figures in digital health about:

  • the role of leadership in times of crisis, and how technology and innovation can be designed and implemented through team efforts and a multi-disciplinary approach
  • how digital solutions were adopted in very little time, and what we can learn for achieving change in more ‘normal’ times
  • how to engage with health care staff and prepare them for the new digital work environment and how patients can benefit from digital technology.

See the full programme

Sponsorship and exhibition

If you’d like a conversation about your business goals, and how being involved in this event can help you, please email Chloe Smithers at c.smithers@kingsfund.org.uk or give her a call on 020 7307 2482. Please click here to find out more information.

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Speakers include:

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Sarah Wilkinson

Chief Executive, NHS Digital

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Matthew Gould

Chief Executive, NHSX

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Ivan Beckley

Student Doctor, and Clinical Entrepreneur, NHS England

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Madeleine Starr MBE

Director of Business Development and Innovation, Carers UK

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Dr Amitava Banerjee

Clinical Senior Lecturer, Institute of Health Informatics, University College London

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Loubna Bouarfa

Chief Executive and founder, OKRA Technologies, and member, High-Level Expert Group on Artificial Intelligence

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Ivana Bartoletti

Technical Director, Privacy, Deloitte

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Dr Matt Wilson

Chief Executive and founder, u-Med, and Clinical Entrepreneur Fellow, NHS England

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Henrietta Mbeah-Bankas

Head of Blended Learning and Digital Literacy project Lead, Health Education England

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Nicolas Kee Mew

Care Home Manager, Riverdale Court

Full programme

Monday 2 November

9.30–10.30am (GMT) Session one: The digital future of the NHS

If you are unable to watch the sessions live, you can catch up on demand until Sunday 15 November. 

9.30amWelcome and introduction

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Sally Warren, Director of Policy, The King’s Fund

9.35amTechnology at the forefront

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Matthew Gould, Chief Executive, NHSX
  • Understand how the implementation of new technology is at the centre of the strategic planning of Covid-19 services

10.05amUnderstanding digital health to improve services

  • Hear the core findings from The King’s Fund most recent digital health research projects.

David Maguire, Senior Analyst, The King’s Fund
Pritesh Mistry, Fellow, The King’s Fund

10.15amLive Q&A

11.00-11.45am (GMT) Session two: Seize the moment - an opportunity for real change with technology at the heart

This session is sponsored by IBM. More information to be announced soon.

12.15–1.15pm (GMT) Session three: The empowered patient for the digital future

12.15pmWelcome and introduction

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Mark Duman, Chief Patient Officer, MD Healthcare Consultants

12.20pmPatient data: taking matters in our hands

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  • Hear how the health care system can benefit from civic leadership in patient data use and ownership. 
  • Consider how to navigate the tension between the need to innovate for better health outcomes versus creating trust and accountability. 
  • Explore the lessons regarding the tension between innovation and patient safety from Covid-19

Dr Matt Wilson, Chief Executive and Founder, u-Med, and Clinical Entrepreneur Fellow, NHS England  
Madeleine Starr MBE, Director of Business Development and Innovation, Carers UK  
Dr Deborah Wake, Chief Executive, MyWay Digital Health, Clinical Reader, University of Edinburgh and NHS Diabetes Consultant 
Marie Neophytou, patient voice

12.45pmLive Q&A

Tuesday 3 November

9.30–10.30am (GMT) Session four: Trustworthy artificial intelligence (AI) for the digital transformation of health services

9.30amWelcome and introduction

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David Maguire, Senior Analyst, The King’s Fund

9.35amHarnessing data to power the digital revolution

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  • Understand how, powered by data and artificial intelligence, health care systems can respond to the unprecedented challenges of Covid-19.
  • Hear how health care systems can ensure they remain innovative in deploying AI solutions while addressing ethical concerns.

Ivana Bartoletti, Technical Director, Privacy, Deloitte
Loubna Bouarfa, Chief Executive and founder, OKRA Technologies, and  
member High-Level Expert Group on Artificial Intelligence, European Commisson
Reema Patel, Head of Public Engagement, Ada Lovelace Institute
 

10.10amLive Q&A

11.00am–12.00pm (GMT) Session five: The OpenSafely collaborative: the future of electronic health record research

This session is sponsored by TPP

11.00amWelcome and introduction

Chair to be announced soon

11.05amThe OpenSafely collaborative: the future of electronic health record research

Created to deliver secure and urgent results during Covid-19, OpenSAFELY is a secure platform delivering analyses across more than 24 million NHS electronic health records.

  • Hear insights from across epidemiology, health care software development and academic research on the challenges and opportunities experienced when coming together to build this digital solution in just 42 days.

Dr Ben Goldacre, EBM DataLab
Dr Chris Bates, TPP Research Director
Dr Caroline Morton, GP registrar and EBM DataLab
Dr Rohini Mathur, Assistant Professor of Epidemiology, London School of Hygiene and Tropical Medicine
Professor Liam Smeeth, London School of Hygiene and Tropical Medicine

11.45amSpeaker takeover in the exhibition area

Head to the TPP exhibition stand to download related resources and put your questions to these speakers. 

Wednesday 4 November

9.30–10.30am (GMT) Session six: Lessons from NHS going digital during Covid-19 crisis

9.30amWelcome and introduction

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Beccy Baird, Senior Fellow, The King’s Fund

9.35amExamples of technology helping tackle the pandemic

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Sarah Wilkinson, Chief Executive, NHS Digital
  • Learn about the emerging ways technology is facilitating the delivery of health care services during the Covid-19 crisis.

10.05amRemote working, the new reality for GPs

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  • Hear the insights from The King’s Fund research on the new, remote-working GP surgery that Covid-19 has brought forward.

Beccy Baird, Senior Fellow, The King’s Fund 
Jacob Lant, Head of Policy and Public Affairs, Healthwatch England

11.00am–12.00pm (GMT) Session seven: Preparing staff for the digital age

11.00amWelcome and introduction

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Professor Deborah Gill, GP, Medical School Director, UCL

11.05amThe new vision for the 21st century healthcare professional

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In 20 years' time, health care services will not look like they do today, with technology a part of every function in the system. How can we prepare health and care staff for this new reality?  

  • Hear from professionals in different stages of their career development on what needs to happen to prepare the workforce for the digital future of the NHS.

Henrietta Mbeah-Bankas, Head of Blended Learning and Digital Literacy project Lead, Health Education England
Dr Amitava Banerjee, Clinical Senior Lecturer, Institute of Health Informatics, University College London
Ivan Beckley, Student Doctor and Clinical Entrepreneur, NHS England 

11.45amLive Q&A

12.30–1.15pm (GMT) Session eight: More time to care: how AI is helping the NHS during these challenging times

This session is sponsored by Nuance.

12.30pmWelcome and introduction

Chair to be announced soon

12.35pmHow AI is helping the NHS during these challenging times

AI-powered speech recognition solutions are increasingly a key component of responding to the pandemic, providing innovative ways for staff to cope with the unprecedented demands on their capacity and resources.

Learn how clinical speech recognition is helping NHS hospitals by supporting remote working, minimising infection risks and reducing the workloads associated with completing clinical documentation.

Speakers to be announced soon

1.15pmSpeaker takeover – live at the exhibition stand

Head to the Nuance exhibition stand to download related resources and put your questions to these speakers. 

Thursday 5 November

9.30am–10.30am (GMT) Session nine: details to be announced soon

This session is sponsored by Visiba

11.00–12.00pm (GMT) Session ten: Delivering social care for the digital age

11.00amWelcome back and introduction

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Daniel Casson, Digital Development Executive, Care England

11.05amLessons for the future of social care from the Covid-19 pandemic

  • Hear about innovative solutions that promise to bring social care into the digital era and how Covid-19 was the catalyst for putting those ideas in practice.
  • Hear from carers and service managers about their journey into quickly adopting digital solutions in their day jobs to cope with the stresses of the pandemic.

Nicolas Kee Mew, Care Home Manager, Riverdale Court
Sophie Chester, Managing Director at Manor Community and Coproduce Care

11.30amLive Q&A

Ticket prices

Please note, there is a £20 surcharge to cover the cost of processing invoices. This is an addition to the ticket price and will be added to your invoice. There is no charge for paying by debit or credit card.

  • Public sector, charity or university - £135 + VAT
  • Small-medium sized enterprise (SME) - £190 + VAT
  • Commercial/profit-making organisation - £270 + VAT

Student tickets

If you are a student in full-time education, please email us for a promotional code, with a photograph of your valid student ID. Student tickets are £45+VAT.

Bursary tickets

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.

Contact details

Booking enquiries
Email Anna Viralainen at events@kingsfund.org.uk

Programme enquiries
Email Eugenia Marna at e.marna@kingsfund.org.uk

Sponsorship and exhibition enquiries
Email Chloe Smithers at c.smithers@kingsfund.org.uk

FAQs

High-quality, up-to-date content is delivered to you via an online platform that is open for three weeks. During the first week, you will have the opportunity to log in, test your connection and become familiar with the set-up. The live sessions will take place over four half-days in the second week, giving you the option to catch up on demand until the end of week three.

Virtual conferences mean you can digest content at your own pace and work around a busy schedule. You can pause and rewind presentations and put your questions to our expert speakers. There is a 'main room' for sharing resources and the option of one-to-one networking. Virtual exhibition stands enable you to interact with a range of organisations who will share expertise and information – all at a time that suits you.

The online platform will be open for three weeks in total:

Test your connection

Week one: test your connection

  • On 26 October, you will receive an email asking you to log in and test your connection. 
  • Once you are logged in, you will have access to the chat function where you can introduce yourself and join conversations.
  • The exhibition will also be open if you would like to explore the stands and download free resources.
Attend the event

Week two: attend the event

  • On 2-5 November, we will email you each morning to remind you of the day’s sessions.
  • You will have the opportunity to submit your questions and watch live or catch up later on demand. 
Catch up and complete

Week three: catch up and complete

  • In the third week, we will email you to ask for your feedback and to send your certificate of attendance.
  • We will remind you to watch any presentations you were unable to join live and after this week, the online platform will close.
  • PDFs of the presentation slides will be available to download at any time after the event. 
  • Before the event, tell your colleagues that you are taking part and block out the time in your diary
  • Make sure you are using an up-to-date web browser. We recommend Google Chrome or Firefox for the best delegate experience.
  • In week one, introduce yourself in the main chat. This is an easy way of ‘getting your voice in the room’, starting conversations and establishing new relationships with colleagues in health and care. 
  • Avoid as many distractions as possible so you can immerse yourself in the sessions as you would at a physical conference. Treat each session as a meeting, put your phone on silent and close down your emails.
  • If you know you won’t be able to watch certain sessions live, you can submit your questions in advance and put aside time in the second or third week to catch up on demand.
  • Each session is approximately one hour long and there is always at least a half-an-hour break between sessions so you can take a screen break or catch up on emails.
  • Make the most of the online community by taking part in the live Q&As and opting in to one-to-one networking
  • Make sure you secure time in your diary at some point over the three weeks to visit the exhibition stands, where you will find free resources and can have conversations with experts from across the health and care system.

We are using a trusted third-party technical supplier that already produces our high-quality online events, so hopefully there shouldn’t be any technical issues. It’s worth using the extra time before the first session to log in and test your connection, just in case. 

When the event is taking place, there will be technical support available at all times. 

The King's Fund is an independent charitable organisation working to improve health and care in England. Our events are a key source of income, and this income enables us to continue with our charitable objectives

The cost of running a virtual conference is similar to that of a physical event. Although a virtual conference has fewer room hire and catering costs, in order to produce a high-quality event, we still need to pay the costs for the technical supplier, support and developing the platform. With some sessions taking place in our building, we do have to cover some venue costs. We also have a team of dedicated events professionals, content experts, digital, marketing and finance support that work on these events.  

Any profit that is made from these events goes directly towards achieving our strategic priorities. You can find out more about how we are funded here

We offer a number of free bursary places for patients and carers. These places are limited to maintain a balance of voices in the room between patients, service users, carers, and health and care professionals.  To apply for a bursary place please email us a short paragraph explaining why you wish to attend.