Helene Donnelly is the Partnership Trust's Ambassador for Cultural Change recently appointed to encourage even greater professionalism, support staff to raise concerns and ensure that the voice of the frontline is clearly heard at a senior level within the organisation.
Helene previously worked in the A&E department at Stafford Hospital and following her experience and difficulties in trying to raise concerns there, she was a key witness at the public inquiry held by Robert Francis QC into the Mid Staffordshire NHS Foundation Trust.
As Ambassador for Cultural Change, Helene has a clear remit from Partnership Trust Chief Executive Stuart Poynor and the Trust Board to act freely and with complete autonomy from the management team as another route for issues of concern to be raised at the highest level.
Helene has been encouraged by the Executive Management Team to visit teams and services across the organisation as widely as possible. She is also interested in gathering feedback about how staff feel, if they feel listened to and what might prevent staff from raising concerns.