Developing collective leadership to change culture in health care

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About this event

This was the first in a series of three leadership lectures throughout 2014. These lectures were designed for clinical and managerial leaders in health care. Each lecture explored a different concept of leadership.

About this lecture

Developing Collective Leadership to Change Culture in Health Care
Michael West, Professor of Organisational Psychology, Lancaster University Management School, and Senior Fellow, The King's Fund

Summarising what is known about cultures of high-quality care in health and social care and describing how we can nurture or coax the development of such cultures over time. Drawing on research evidence nationally and internationally, Michael addressed:

  • what do we mean by culture and what are the key factors that shape culture?
  • what are the key elements for a healthy culture of high-quality care?
  • how to develop these key elements in order to nurture cultures of high-quality care
  • the roles of Boards in developing collective, distributed leadership for cultures of high-quality care
  • designing and developing collective leadership across health and social care organisations.


Michael West

Professor of Organisational Psychology, Lancaster University Management School, and Senior Fellow, The King's Fund

Michael West joined The King's Fund as a Visiting Fellow in September 2013. He is Professor of Work and Organisational Psychology at Lancaster University Management School, Senior Research Fellow at The Work Foundation and Emeritus Professor at Aston University. He was formerly Executive Dean of Aston Business School.

He graduated from the University of Wales in 1973 and received his PhD in 1977. He has authored, edited and co-edited a number of books and has published more than 200 articles for scientific and practitioner publications, as well as chapters in scholarly books. He is a Fellow of the British Psychological Society, the American Psychological Association (APA), the APA Society for Industrial/Organisational Psychology, the Royal Society for the Encouragement of Arts, Manufactures and Commerce, the International Association of Applied Psychologists and the British Academy of Management. He is a Chartered Fellow of the Chartered Institute of Personnel and Development.

Michael is an academician of the Academy of Social Sciences. His areas of research interest are team and organisational innovation and effectiveness, particularly in relation to the organisation of health services. He lectures widely, both nationally and internationally, on the results of his research and on his solutions for developing effective and innovative organisations.