Designing digital services around users’ needs: Learning from clinician and patient-centred service design

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Event overview

This workshop focused on how the NHS and social care can use the principles of user-centred design to create digital services that transform people's outcomes and experience of health and social care.

Presentations

Helen Rowntree, Programme Director – NHS Choices and widening digital participation, NHS Digital
What do we want to achieve today?

Dr Matt Jameson Evans, Co-founder and chairman, Health Unlocked
Creating social networks to support health and care

Dr Gillian Holdsworth, Programme director, SH:24 and Chris Howroyd, Design Lead, SH:24
Improving access to services using a design-led approach

Martin Storey, User Research Lead, NHS.UK and Sam Oxley, Clinician, NHS.UK
Designing digital services for an audience of everyone