Better transfers of care for older people

How to improve transitions from hospital
Date: 
Time: 
8.30am-5.00pm
Venue: 
The King's Fund, London W1G 0AN
Event type: 
One-day conference

About

​About the event

Drawing on the findings from recent reports by The King’s Fund, Healthwatch England, the National Audit Office, the Care Quality Commission and the Parliamentary and Health Services Ombudsman (PHSO), this event will explore new ways of ensuring older people experience a safe, appropriate and timely discharge that is right for them and their health needs.

Key facts

  • Delayed discharges from hospital have risen by 23% since June last year.

  • Longer stays in hospital are associated with increased risk of infection, low mood and reduced motivation, which can affect a patient’s health after they’ve been discharged and increase their chances of re-admission.

  • Treating older patients in hospital who no longer need to receive acute clinical care costs the NHS £820 million a year.

Why should you attend?

Join us to discover good practice examples in health, local government, social care, community services and housing and learn how services can plan ahead across their whole populations to proactively manage those most at risk.

You'll learn ways to improve the transition from hospital for older people, including how to:

  • strengthen efforts around prevention to avoid admission

  • help those who are admitted to get home faster

  • develop after-care that is sufficient to ensure recovery.

Programme

8.30am: Registration opens, exhibition and networking

Session one: Opening plenary

10.00am: Welcome and introduction

Richard Humphries, Assistant Director of Policy, The King’s Fund

10.10am: Discharging older patients from hospital

Ashley McDougall, Director, Local Government, Health and Education, National Audit Office

10.30am: The role of local authorities in improving transfers of care

  • Providing preventative approaches to social care commissioning and integrated programmes to improve transfers of care.
  • The high impact change model: eight key actions that social care needs to put in place.

Grainne Siggins, Director of Adult Social Care, London Borough of Newham, and Policy Lead, Association of Directors of Adult Social Services (ADASS)

10.45am: Meeting the new NICE guidelines on ‘Transition between inpatient hospital settings and community or care home settings for adults with social care needs’

Dr Olivier Gaillemin, Member, Guideline Development Group, NICE, and Consultant Physician in Acute Medicine, Salford Royal NHS Foundation Trust

11.00am: Safely Home - what happens when people leave hospital and care settings?

  • Making the most of patient stories: improving discharges from hospital in Oxfordshire

Neil Tester, Director of Policy and Communications, Healthwatch England

Rosalind Pearce, Executive Director, Healthwatch Oxfordshire

11.20am: Questions and discussion

11.30am: Refreshments, exhibition and networking

Session two: Breakouts

Delegates can choose to attend any one of the following breakouts:

A: Assessment at the hospital front door

12.00pm: Welcome and introduction

  • Using occupational therapists more to enable more patients to be discharged on the same day as an assessment or within three days
  • Looking at the pilot service in Cardiff which saved more than 15,000 bed days in a year.

Karin Bishop, Assistant Director for Professional Practice, The College of Occupational Therapists

12.10pm: Addressing the challenge of discharge and patient flow

  • Increasing collaboration: joint working between the acute, primary, community and social care

Dr Naomi Fox, Consultant Geriatrician, Poole Hospital NHS Foundation Trust

12.25pm: A person-centred approach to frailty at the front door

  • Establishing integrated assessment team (multi-professional team) undertaking timely comprehensive geriatric assessments
  • Developing new pathways to support alternatives to acute care.

Louise Kellichan, Integrated Assessment Team Lead, NHS Fife

12.35pm: Front through to back door model

  • Frailty management at the front door, and following through the inpatient journey with one set of information, which is not repeated.
  • ​Developing trusted assessment to standardise the quality of patient experience, and improve the transfer of care to the community.

Lloyd Barker, Head of Adult Services, Sussex Community NHS Trust
Grace Hanley, Operations Manager, Brighton and Hove City Council

12.35pm: Questions and discussion

B: Discharge to assess

12.00pm: Welcome and introduction

  • Key messages in the Discharge to access quick guide and the home first mindset: learning so far, what are the constraints and what helps

Liz Sargeant OBE, Clinical Lead for Integration, Emergency Care Improvement Programme, NHS Improvement

12.05pm: Discharge to access in Tower Hamlets

Brian Turnbull, Interim Service Manager Community and Hospital Integrated Services, London Borough of Tower Hamlets

Fiona Davies, Clinical and Project Lead, Bart’s Health NHS Trust

12.20pm: The Home First approach in Medway

Lisa Riley, Associate Improvement Manager, Emergency Care Improvement Programme, NHS Improvement

12.35pm: Questions and discussion

C: Home care and care homes

12.00pm: Welcome back

Professor Martin Green OBE, Chief Executive, Care England, and Visiting Professor of Social Care, University of Bucks

12.10pm: Hospital transfer pathway: the 'red bag' initiative

  • An initiative whereby the bag and its contents stays with the resident throughout their stay at hospital and is returned home with them on discharge. ​This initiative is part of the Sutton enhanced health in care homes vanguard.

Viccie Nelson, Programme Director, NHS Sutton Clinical Commissioning Group

12.30pm: Providing care in people’s own homes

  • Enabling patients to remain safe and well at home through the ‘homeward’ which is run by expert nurses and therapists

John Mallett, Deputy Director of Integrated Care, Norfolk Community Health and Care NHS Trust (NCH&C)

NCH&C and is a major part of NHS Norwich Clinical Commissioning Group’s YourNorwich programme, to develop and integrate health and care in the community.

12.45pm: Questions and discussion


1.00pm: Lunch, exhibition and networking

Session three: Breakouts

Delegates can choose to attend any one of the following breakouts:

D: Intermediate care

2.00pm: Welcome back

Claire Holditch, Project Director, National Audit of Intermediate Care and Director, NHS Benchmarking Network

2.10pm: Delivering better quality and more effective services for frail and elderly patients

  • Using integrated teams working in locality and neighbourhoods - partnerships across primary, community, social and mental health care services

Dr John Dean, Deputy Medical Director (Transformation) East Lancashire Hospitals NHS Trust

In 2014 East Lancashire Hospitals NHS Trust was selected as one of four Trusts nationwide to be named a development site for the Royal College of Physicians (RCP) Future Hospitals programme.

2.30pm: Working in the community to provide a 'one stop shop' to help people retain their independence and avoid hospital admission

Amy Newman and Katie Kew, Early Intervention Team, West Suffolk NHS Foundation Trust

2.45pm: Questions and discussion

E: Risk and benefit sharing arrangements

2.00pm: Welcome and introduction

Anthony Kealy, National Programme Director, Better Care Fund, NHS England

2.10pm: Pulling together a risk share/benefit share arrangement to support more people going home faster

Tom Brown, Deputy Director, Adult Social Care, London Borough of Bexley

Sarah Valentine, Director of Commissioning, NHS Bexley Clinical Commissioning Group

2.30pm: Ensuring patients are receiving the right care in the right setting for them to improve the overall patient journey

Sean Rayner, District Director, Barnsley and Wakefield BDUs, South West Yorkshire Partnership NHS Foundation Trust

RightCare Barnsley won the award for best clinical support service at the HSJ Value in Healthcare Awards in May 2016

2.50pm: Questions and discussion

F: End-of-life care

2.00pm: Welcome back

Paul Hayes, Quality improvement Manager (Associate), National Council for Palliative Care and Dying Matters

2.15pm: Looking at good practice local systems: rapid discharge and a truly responsive seven-day community service

  • Learning from the Royal Derby and Sheffield

Dr Amy Proffitt, Chair, Trainees' Committee, Association for Palliative Medicine of GB and Ireland

2.30pm: Supporting the discharge of end-of-life care patients from hospital

  • A partnership approach to providing palliative care in the community

  • Evaluating the Macmillan Specialist Care at Home Model: improved patient and carer experience

Nicole Woodyatt, Interim End of Life Care Programme Lead, MacMillan Cancer Support

Dr Joanne Bowen, Palliative Medicine Consultant, The Dudley Group NHS Foundation Trust

2.50pm: Questions and discussion

Session four: Closing plenary

3.20pm: Welcome back

Professor David Oliver, Vice President, Royal College of Physicians, and Consultant in Geriatrics and Acute Medicine, Royal Berkshire NHS Foundation Trust

3.25pm: Lessons from ECIP to inform local sustainability and transformation plans

Liz Sargeant OBE, Clinical Lead for Integration, Emergency Care Improvement Programme, NHS Improvement

3.45pm: A national response to the need for system transformation to improve transfers of care

  • Progress made by the national programmes relating to enabling system integration to reduce delayed transfers of care.

Victoria Bennett, Lead, Out-of-Hospital Urgent Care Programme, NHS England

4.00pm: Panel response: how can local sustainability and transformation plans improve transitions from hospital for older people?

Dr Mohini Parmar, Chair, NHS Ealing Clinical Commissioning Group, and STP lead for North West London

Russell Emeny, Director, Emergency Care Improvement, NHS Improvement

Imelda Redmond, National Director, Healthwatch England

Sarah Pickup, Deputy Chief Executive, Local Government Association.

4.35pm: Questions and discussion

4.45pm: Close of conference

Speakers

Speakers

Victoria Bennett

Lead, Out-of-Hospital Urgent Care Programme, NHS England

Liz Sargeant OBE

Clinical Lead for Integration, Emergency Care Improvement Programme, NHS Improvement

Louise Kellichan

Integrated Assessment Team Lead, NHS Fife

Tom Brown

Deputy Director, Adult Social Care, London Borough of Bexley

Dr Olivier Gaillemin

Member, Guideline Development Group, NICE, and Consultant Physician in Acute Medicine, Salford Royal NHS Foundation Trust

Russell Emeny

Director, Emergency Care Improvement, NHS Improvement

Imelda Redmond

National Director, Healthwatch England

Sarah Pickup

Deputy Chief Executive, Local Government Association

Rosalind Pearce

Executive Director, Healthwatch Oxfordshire

Dr Mohini Parmar

Chair, NHS Ealing Clinical Commissioning Group, and STP lead for North West London

Nicole Woodyatt

Interim End of Life Care Programme Lead, MacMillan Cancer Support

Dr Joanne Bowen

Palliative Medicine Consultant, The Dudley Group NHS Foundation Trust

Dr Naomi Fox

Consultant Geriatrician, Poole Hospital NHS Foundation Trust

Amy Newman

Early Intervention Team, West Suffolk NHS Foundation Trust

Katie Kew

Early Intervention Team, West Suffolk NHS Foundation Trust

Fiona Davies

Clinical and Project Lead, Bart’s Health NHS Trust

Anthony Kealy

National Programme Director, Better Care Fund, NHS England

Dr John Dean

Deputy Medical Director (Transformation) East Lancashire Hospitals NHS Trust

Professor Martin Green OBE

Chief Executive, Care England, and Visiting Professor of Social Care, University of Bucks

Professor David Oliver

Vice President, Royal College of Physicians, and Consultant in Geriatrics and Acute Medicine, Royal Berkshire NHS Foundation Trust

Grace Hanley

Operations Manager, Brighton and Hove City Council

Lloyd Barker

Head of Adult Services, Sussex Community NHS Trust

Richard Humphries

Assistant Director of Policy, The King’s Fund

Grainne Siggins

Director of Adult Social Care, London Borough of Newham, and Policy Lead, Association of Directors of Adult Social Services (ADASS)

Neil Tester

Director of Policy and Communications, Healthwatch England

Ashley McDougall

Director, Local Government, Health and Education, National Audit Office

Lisa Riley

Associate Improvement Manager, Emergency Care Improvement Programme, NHS Improvement

John Mallett

Deputy Director of Integrated Care, Norfolk Community Health and Care NHS Trust

Claire Holditch

Project Director, National Audit of Intermediate Care and Director, NHS Benchmarking Network

Brian Turnbull

Interim Service Manager Community and Hospital Integrated Services, London Borough of Tower Hamlets

Sarah Valentine

Director of Commissioning, NHS Bexley Clinical Commissioning Group

Viccie Nelson

Programme Director, NHS Sutton Clinical Commissioning Group

Sean Rayner

District Director, Barnsley and Wakefield BDUs, South West Yorkshire Partnership NHS Foundation Trust

Exhibition

Sponsor or exhibit at the congress

  • Network with health and care leaders
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For more information, email Michael Spencer or call 020 7307 2482.

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Organise a session and establish yourself as a thought leader, tell your story and disseminate your key messaging. Regularly attended by 50 per cent of delegates, this is our most popular package.

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Book an exhibition stand to network and engage with delegates. Receive a free delegate place and use promotional opportunities on the conference webpage and app to make the most of this cost-effectivepackage.

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If you can’t get to the congress then sponsoring the lanyards or twitter wall are great ways to raise your brand awareness.

Request a copy of our brochure or call 020 7307 2482.

Supporters

Thank you

We would like to thank the following organisations who are supporting this conference. If you would like information on how you can get involved, please email us or call Claire on 020 7307 2596.

Supporters

Care England

Care England

Care England, a registered charity, is the leading representative body for independent care services in England. Working on behalf of small, medium and large providers, Care England speaks with a single unified voice for both members and the whole care sector. Care England is committed to supporting a united, quality conscious, independent sector that offers real choice and value for money.

NICE

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NCPC and Dying Matters

NCPC logo

NCPC and Dying Matters is a charity seeking to provide support and information to those undergoing palliative and end of life care and their loved ones.

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Discounts

Group rates

10% off for 3-4 people
15% off for 5-6 people
20% off for 7 or more people.

Please email Annie for your promotional code. The discount will not be automatically applied to your booking.

Students

Receive 50% off if you're a student in full-time education. Please email Annie for your promotional code.

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We offer a limited number of bursary (free) places for our conferences. These are reserved for patients and carers. To apply for a bursary for this event, please email Annie.

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