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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

2010
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2020
2021

Changing challenges into opportunities to improve care

As integrated care systems expand across England, the challenges facing system leaders can become opportunities to explore new solutions to providing person-centred care. Lena Samuels reflects on her experience of leading an evolving integrated care system.

By Lena Samuels - 19 December 2019

System leadership: where can our leaders practise without breaking things?

Mark Patterson considers the skills needed for system leaders to bring people from different parts of health and care together to inspire change, and asks how these skills can be learned and put into practice.

By Mark Patterson - 9 December 2019

An outsider’s reflections on NHS primary care reform

New Zealander Martin Hefford reflects on his time in the UK and ponders the questions about primary care reform that arose from his conversations with those working in primary care, secondary care and the third sector.

By Martin Hefford - 24 October 2019

Tackling 'imposter syndrome': working with third sector leaders

David Naylor reflects on ‘imposter syndrome’ and considers its impact on third sector leaders and beyond.

By David Naylor - 19 September 2019

Five tips for successfully leading a primary care network

Clinical leaders of primary care networks face both challenges and opportunities to bring people together to drive real change. Beccy Baird and Tricia Boyle suggest five ways to help successfully lead a primary care network.

By Beccy Baird, Tricia Boyle - 12 September 2019

Inclusive leadership: how ready are we to learn?

Tracie Jolliff, Director of Inclusion at the NHS Leadership Academy, explains how inclusive leadership and cultures require personal dedication to change, as well as support and oversight at an organisational level.

By Tracie Jolliff - 8 August 2019

Saving lives, supporting communities: The role of volunteers in ambulance services

Volunteers are involved in providing vital frontline care and support to ambulance services. Helen Gilburt explains how these roles are developing and diversifying to meet the wider needs of the NHS as a whole.

By Helen Gilburt - 30 May 2019

Five myths of compassionate leadership

Compassionate leadership is needed now more than ever in the NHS, but there is a reluctance to put it into practice. Michael West and Suzie Bailey dispel five common myths surrounding compassionate leadership and explain how it is essential for alleviating the current workforce crisis.

By Michael West, Suzie Bailey - 28 May 2019

What does NHSX have to learn from other countries’ experiences of digitisation in health systems?

As NHSX is set to begin work on digital transformation in the NHS, Matthew Honeyman reports on discussions from the European Health Policy Group’s most recent meeting and considers what the NHS can learn from other systems.

By Matthew Honeyman - 22 May 2019

Compassion: your greatest leadership contribution?

The NHS long-term plan highlights that compassion and inclusive leadership are essential for allowing staff to perform their best. Suzie Bailey considers how to overcome divisive top-down leadership and encourage cultural change.

By Suzie Bailey - 25 February 2019

Is it possible to use the digitisation of the NHS to reach the furthest first?

The health and care system has historically been reliant on paper for sharing information about patients. Digitisation is inevitably changing that, but what impact does that have on those who are marginalised?

By Annie Whelan - 13 February 2019

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