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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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Shedding light on service design involving patients and the public

Rich Stockley explains how good patient and public involvement requires a robust and well-designed research process, and not just hoping for the elusive ‘lightbulb moment’.

By Rich Stockley - 26 November 2018

Co-ordinating care for high-cost, high-need patients

Chris Ham considers the care models for patients with complex needs presented at the Commonwealth Fund International Symposium, and argues that clinical teams need time and resources to effectively co-ordinate the care they provide.

By Professor Sir Chris Ham - 23 November 2018

Using technology to build a partnership of trust with patients

Chris Ham explores how technology can enable positive clinician-patient relationships and support patients to take an active role in their health and wellbeing.

By Professor Sir Chris Ham - 7 September 2018

How can the NHS work effectively with patients and the public?

In a guest blog for our NHS and the public project, Ceinwen Giles asks what patient involvement could mean for the NHS.

By Ceinwen Giles - 4 April 2018

The compact between the public and the NHS

Chris Ham explores how the public's expectations of and obligations towards the NHS have changed over time.

By Professor Sir Chris Ham - 1 January 2018

Improving hospital discharge and intermediate care for older people

Healthwatch England's recent report, Safely home, described in harrowing detail the personal stories of patients who felt that their discharge from hospital was unsupported. It also described patients marooned in acute beds unable to move on. So how can older people's care be improved?

By David Oliver - 6 October 2015

Patient involvement and empowerment

Kirsty Morrison look through our digital archive to explore the Fund's work on patient involvement.

By Kirsty Morrison - 15 September 2015

The vital signs of patient care

What is health care like for the 15 million people living with long-term conditions in England? Today 10 leading patient charities (known collectively as The Richmond Group) are publishing their assessment of the state of health care from the perspective of the people they represent.

By Jo Maybin - 20 March 2015

A new relationship with patients and communities?

There are welcome signs that policy-makers and NHS leaders are becoming more open to exploring how health professionals could work more collaboratively with patients as leaders.

By Allison Trimble - 4 March 2015

Implementing the NHS five year forward view: let’s not forget engaging patients and communities

‘Implementing the Forward View’ is often synonymous with ‘establishing multispecialty community providers and primary and acute care systems’. But this risks leaving behind the more radical chapter of the Forward View – chapter two, on engaging patients and communities.

By Catherine Foot - 18 February 2015

We need to talk about frail older patients

Drawing on experience from our Point of Care programme, Jocelyn Cornwell explores the options to improving the poor results on care shown in the CQC report.

By Jocelyn Cornwell - 20 October 2011

Working with patients to improve health services: Experience-based co-design in practice

Joanna Goodrich asks can we really expect to improve services in a way that makes a difference to patients if we don’t listen to their experiences?

By Joanna Goodrich - 11 August 2011

Are hospitals any place for the elderly?

With more reports on the care of elderly and vulnerable people Jocelyn Cornwell looks at the state of care in acute hospitals.

By Jocelyn Cornwell - 7 June 2011

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