Blog Comment and analysis on the key issues in health and social care Search Apply Listing Content Type Viewing: All blogs All blogs Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Adult social care Cancer services Emergency care End-of-life care General practice Hospital care Long-term conditions Maternity services Mental health Public health Leadership, systems and organisations (-) Accountable care Clinical commissioning groups Clinical leadership Health and wellbeing boards Integrated care Local service design Quality improvement System leadership Voluntary and community sector Workforce and skills Patients, people and society Carers Children and young people Older people (-) Patient experience Patient involvement Patient safety Technology and data Policy, finance and performance Access to care Commissioning and contracting Governance and regulation Health and Social Care Act 2012 NHS finances Performance Productivity Social care finances Year 2008 2009 (-) 2010 (-) 2011 2012 2013 2014 2015 2016 2017 2018 2019 Blog All I want for Christmas... is better care for the elderly With the pressures on A&E, Richard Humphries explains that it's the frail elderly patients that remain in hospital beds that we should be more concerned about. Blog Can we be aspirational about quality standards for mental health when resources are so tight? Joanna Goodrich considers the impact of NICE's aspirational guidance on the delivery of adult mental health care on patient-centred care. Blog We need to make our wards more friendly for people with dementia The report of the National Audit of Dementia Care in General Hospitals 2011 has put a sharp focus on the care of people with dementia in hospitals. Blog How can we bridge the gap between knowledge and practice to deliver good patient experience? Bev Fitzsimons, asks whether a new patient and family-centred care programme can help improve patients' experience. Blog Are personal budgets really the best way to personalise health care? While government ministers seem enthused by plans to allow patients to manage their own health budgets, Angela Coulter asks if we should be exploring other options. Blog We need to talk about frail older patients Drawing on experience from our Point of Care programme, Jocelyn Cornwell explores the options to improving the poor results on care shown in the CQC report. Blog Patient-centred care: the universal power of stories Jocelyn Cornwell discusses the dynamic, culture-changing power of stories and story-telling in health care in her new blog. Blog Working with patients to improve health services: Experience-based co-design in practice Joanna Goodrich asks can we really expect to improve services in a way that makes a difference to patients if we don’t listen to their experiences? Blog Are hospitals any place for the elderly? With more reports on the care of elderly and vulnerable people Jocelyn Cornwell looks at the state of care in acute hospitals. Blog Care and compassion in the NHS In light of the Health Service Ombudsman's recent report, Jocelyn Cornwell examines ways to improve NHS care, including intentional nurse rounds. Blog Is the health service really so different from other service industries? After a bad experience of airline customer service, Bev Fitzsimons reflects on how similar an experience patients may face with health care providers. Blog Improving patient experience: it's the little things that matter The Point of Care team reflect on how the smallest actions on the part of staff can make a huge difference to patients’ experience of care. Blog Should clinicians be responsible for the population as well as individuals? Do clinicians have a responsibility to the health of the population as well as to individuals? Anna Dixon argues that GPs need to focus on public health issues. Blog Choice at the end of life: do we have time to wait? The government last week published two new consultations on choice and information, which could have significant implications for how end-of-life care is delivered. Blog The voluntary sector's role in the challenge ahead As we debate the proposed NHS structures we must think about what kind of care we want these structures to help deliver. And what role can the voluntary sector play? Blog Improving patient experience: practical tips for boards Just as we thought the commitment to create truly patient-centred care was building momentum, it is, yet again, all change for the NHS. Blog Can we guarantee compassionate care? Can we guarantee patients compassionate care? Jocelyn Cornwell argues that while we can't currently guarantee this, we should be doing more to make it likely. Blog A need for honest conversations as the squeeze begins The frontline staff we have spoken to as part of the Point of Care programme are telling us that the financial pressure of NHS reforms is already upon them. Blog Improving patients' experiences: when is a saving not a saving? This week's budget held no great surprises for the NHS. But as the financial situation gets harder, can the experience of patients be improved, while spending less? Blog Transforming practice: tips for improving patient experience Sometimes rectifying the smallest or simplest of things can transform patients' experience of care. Don't wait to form a committee, start trying to improve patients' experience now. Subscribe to our Weekly Update newsletterPublications: Independent research and analysis on health and social care Reports, long reads and articles.