Blog Comment and analysis on the key issues in health and social care Search Apply Listing Content Type Viewing: All blogs All blogs Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Public health Mental health General practice Adult social care Emergency care Hospital care Maternity services Cancer services Leadership, systems and organisations Integrated care Local service design Clinical leadership Health and wellbeing boards Clinical commissioning groups Workforce and skills Voluntary and community sector System leadership Patients, people and society (-) Patient experience Technology and data Patient safety Patient involvement Older people Children and young people Policy, finance and performance Commissioning and contracting Governance and regulation NHS finances Health and Social Care Act 2012 Social care finances Performance Productivity Year 2008 2009 2010 (-) 2011 2012 2013 2014 2015 2016 2017 2018 2019 Blog All I want for Christmas... is better care for the elderly With the pressures on A&E, Richard Humphries explains that it's the frail elderly patients that remain in hospital beds that we should be more concerned about. Blog Can we be aspirational about quality standards for mental health when resources are so tight? Joanna Goodrich considers the impact of NICE's aspirational guidance on the delivery of adult mental health care on patient-centred care. Blog We need to make our wards more friendly for people with dementia The report of the National Audit of Dementia Care in General Hospitals 2011 has put a sharp focus on the care of people with dementia in hospitals. Blog How can we bridge the gap between knowledge and practice to deliver good patient experience? Bev Fitzsimons, asks whether a new patient and family-centred care programme can help improve patients' experience. Blog Are personal budgets really the best way to personalise health care? While government ministers seem enthused by plans to allow patients to manage their own health budgets, Angela Coulter asks if we should be exploring other options. Blog We need to talk about frail older patients Drawing on experience from our Point of Care programme, Jocelyn Cornwell explores the options to improving the poor results on care shown in the CQC report. Blog Patient-centred care: the universal power of stories Jocelyn Cornwell discusses the dynamic, culture-changing power of stories and story-telling in health care in her new blog. Blog Working with patients to improve health services: Experience-based co-design in practice Joanna Goodrich asks can we really expect to improve services in a way that makes a difference to patients if we don’t listen to their experiences? Blog Are hospitals any place for the elderly? With more reports on the care of elderly and vulnerable people Jocelyn Cornwell looks at the state of care in acute hospitals. Blog Care and compassion in the NHS In light of the Health Service Ombudsman's recent report, Jocelyn Cornwell examines ways to improve NHS care, including intentional nurse rounds. Blog Is the health service really so different from other service industries? After a bad experience of airline customer service, Bev Fitzsimons reflects on how similar an experience patients may face with health care providers. Blog Improving patient experience: it's the little things that matter The Point of Care team reflect on how the smallest actions on the part of staff can make a huge difference to patients’ experience of care. Subscribe to our Weekly Update newsletterPublications: Independent research and analysis on health and social care Reports, long reads and articles.