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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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Using patient feedback to drive improvement

Joni Jabbal looks at what enables NHS acute trusts to take data from inpatient surveys, understand it, work with it, and use it to improve patient experience overall.

By Joni Jabbal - 10 December 2015

Do the public still trust doctors and nurses?

Do the public still trust doctors and nurses to deliver high-quality care and put patients, interests first, or could high-profile failings and inspection results have contributed to a change in public opinion?

By Anna Charles - 7 December 2015

Delayed transfers of care: join the queue

Delayed transfers of care, where patients are ready to return home or transfer to another form of care but still occupy a hospital bed, are a hot topic of discussion right now. So what does the latest data tell us?

By James Thompson, David Maguire - 9 November 2015

Social care: a future we don’t yet know

Ahead of the Spending Review, Richard Humphries and John Appleby look at the data to examine the likely fall in social care spending.

By Richard Humphries, John Appleby - 8 November 2015

Does the NHS need more ratings?

Last week, Jeremy Hunt announced the government's plans to introduce Ofsted-style ratings for CCGs, to help fill what he called the transparency gap in the NHS. But are more ratings really what the NHS needs?

By Hugh Alderwick - 6 November 2015

How can the performance of local health systems be assessed?

Chris Ham reflects on the findings of our review for the Department of Health, which recommends radical simplification and better alignment of existing frameworks for assessing performance in the NHS.

By Professor Sir Chris Ham - 12 October 2015

Improving hospital discharge and intermediate care for older people

Healthwatch England's recent report, Safely home, described in harrowing detail the personal stories of patients who felt that their discharge from hospital was unsupported. It also described patients marooned in acute beds unable to move on. So how can older people's care be improved?

By David Oliver - 6 October 2015

We need to talk about social care providers

Amid growing concern that most NHS providers are sliding into deficit, arguably we should be even more worried about social care providers, says Richard Humphries.

By Richard Humphries - 18 September 2015

What have we learnt in the government’s first 100 days?

Chris Ham gives his assessment of the new government’s health policy.

By Professor Sir Chris Ham - 17 August 2015

A new way of measuring hospital productivity: what does it add?

Lord Carter's interim report on the productivity of NHS providers includes a new method of comparing operating costs: the Adjusted Treatment Index (ATI). But how will it work, and what does it add?

By David Maguire - 28 July 2015

Paying for care: back to square one?

The government’s decision to breach an explicit manifesto commitment by delaying reforms to social care funding until 2020 again demonstrates the apparent inability of successive governments to make headway on this issue.

By Richard Humphries - 20 July 2015

No more inner Stalin: can Jeremy Hunt deliver his vision for the NHS?

The headlines that preceded Jeremy Hunt’s speech at the Fund may have focused on seven-day working, but what he had to say about his approach to reform is likely to be of greater interest to leaders within the NHS.

By Professor Sir Chris Ham - 17 July 2015

NHS waiting times: all change?

With health policy announcements coming out almost daily both before and after the election, it’s time to take stock of where we are with NHS waiting times.

By James Thompson - 16 July 2015

Care homes: coming out of the shadows?

Care homes have operated in the shadows of public and political awareness for too long, with policy attention focused on reactions to service failure rather than the promotion of good care.

By Richard Humphries - 10 July 2015

The politics of NHS funding and taxation in the new parliament

If promised spending increases do not materialise soon, and ministers insist on the NHS regaining control of its finances, then urgent action will be needed, says Chris Ham.

By Professor Sir Chris Ham - 3 July 2015

Understanding care quality: confronting complexity

Will drawing on a whole range of information about care quality take us a bit closer to a meaningful understanding of what care is like in practice?

By Jo Maybin - 19 June 2015

Enhancing health care in care homes: integration in practice

Enhanced care in care homes is one of the new care models set out in the NHS five year forward view. This is good news, as it's high time this issue was brought to the fore, for a number of reasons.

By David Oliver - 19 May 2015

Social care and the election: we need to talk about the money

Former New York governor Mario Cuomo once said that politicians campaign in poetry but govern in prose. When it comes to social care issues in the current election campaign, most UK politicians are struggling with even basic literacy.

By Richard Humphries - 30 April 2015

Manifesto pledges: more money for the NHS... problem solved?

The public's concerns about the NHS have been reflected in the political parties manifesto promises. But what do the promises add up to, and is the NHS safe in anyone's hands?

By John Appleby - 23 April 2015

Beyond the manifestos: prospects for the NHS after the election

What then are we to make of the commitments made by the three main political parties?

By Professor Sir Chris Ham - 17 April 2015

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