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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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Using patient feedback to drive improvement

Joni Jabbal looks at what enables NHS acute trusts to take data from inpatient surveys, understand it, work with it, and use it to improve patient experience overall.

By Joni Jabbal - 10 December 2015

NHS vanguards: redesigning the aeroplane in flight

Will vanguards be able to make significant changes to the configuration of local health and care systems, while sustaining existing services in a difficult environment, with limited spare cash and growing service pressures?

By Ben Collins - 8 December 2015

Do the public still trust doctors and nurses?

Do the public still trust doctors and nurses to deliver high-quality care and put patients, interests first, or could high-profile failings and inspection results have contributed to a change in public opinion?

By Anna Charles - 7 December 2015

Assessing demand and supply in general practice

Beccy Baird shares her views on the progress of a project that will collect detailed evidence around the changes in activity in general practice over the past five years.

By Beccy Baird - 2 December 2015

Allied health professionals are critical to new models of care

David Oliver considers the role allied health professionals will have in meeting the challenges facing our health and social care systems and in delivering the new care models outlines in the NHS five year forward view.

By David Oliver - 1 December 2015

Learning from others: devolved governance in the Australian state of Victoria

The health care system in Victoria, Australia, delivers good results compared with other states, but there are still areas where improvements could be made.

By Professor Sir Chris Ham - 18 November 2015

Devolution – silver bullet or Swiss cheese?

Health has found itself caught up in government's latest big idea. But what does devolution really mean for the NHS?

By Helen McKenna - 12 November 2015

Delayed transfers of care: join the queue

Delayed transfers of care, where patients are ready to return home or transfer to another form of care but still occupy a hospital bed, are a hot topic of discussion right now. So what does the latest data tell us?

By James Thompson, David Maguire - 9 November 2015

Social care: a future we don’t yet know

Ahead of the Spending Review, Richard Humphries and John Appleby look at the data to examine the likely fall in social care spending.

By Richard Humphries, John Appleby - 8 November 2015

Does the NHS need more ratings?

Last week, Jeremy Hunt announced the government's plans to introduce Ofsted-style ratings for CCGs, to help fill what he called the transparency gap in the NHS. But are more ratings really what the NHS needs?

By Hugh Alderwick - 6 November 2015

Safe staffing in the NHS comes at a cost

When the Care Quality Commission suggested in its recent State of Care report that safer, better care does not necessarily cost more the inclusion of the word necessarily was important, says Helen McKenna.

By Helen McKenna - 26 October 2015

How can the performance of local health systems be assessed?

Chris Ham reflects on the findings of our review for the Department of Health, which recommends radical simplification and better alignment of existing frameworks for assessing performance in the NHS.

By Professor Sir Chris Ham - 12 October 2015

Improving hospital discharge and intermediate care for older people

Healthwatch England's recent report, Safely home, described in harrowing detail the personal stories of patients who felt that their discharge from hospital was unsupported. It also described patients marooned in acute beds unable to move on. So how can older people's care be improved?

By David Oliver - 6 October 2015

Increased demand for care won't be addressed by doing more of the same

With the first anniversary of the NHS five year forward view approaching rapidly, how are new care models developing, and what are the prospects for the future?

By Professor Sir Chris Ham - 1 October 2015

We need to talk about social care providers

Amid growing concern that most NHS providers are sliding into deficit, arguably we should be even more worried about social care providers, says Richard Humphries.

By Richard Humphries - 18 September 2015

Inequalities in life expectancy over time: the importance of place and devolution

Tackling persistent inequalities requires consistent, sustainable action and intervention, which in turn requires stable, committed system leadership with a focus on population health systems.

By David Buck - 20 August 2015

Is the NHS delivering enough of the right things?

Underuse happens when effective care isn’t delivered when it’s needed and it can lead to people needing more complex care as their conditions get worse. So, where might the NHS not be delivering enough of the right things?

By Hugh Alderwick - 19 August 2015

What have we learnt in the government’s first 100 days?

Chris Ham gives his assessment of the new government’s health policy.

By Professor Sir Chris Ham - 17 August 2015

Is the NHS delivering too much of the wrong things?

More health care is not always better health care. Sometimes the NHS delivers services that people don’t want or need: the problem of overuse.

By Hugh Alderwick - 12 August 2015

A new way of measuring hospital productivity: what does it add?

Lord Carter's interim report on the productivity of NHS providers includes a new method of comparing operating costs: the Adjusted Treatment Index (ATI). But how will it work, and what does it add?

By David Maguire - 28 July 2015

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