Blog Comment and analysis on the key issues in health and social care Search Apply Listing Content Type Viewing: All blogs All blogs Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Topics Health and care services Adult social care Cancer services End-of-life care General practice Hospital care Long-term conditions Public health Leadership, systems and organisations Clinical leadership Integrated care Local service design Quality improvement Voluntary and community sector Workforce and skills Patients, people and society Carers (-) Patient experience Patient involvement (-) Patient safety Population health Technology and data Policy, finance and performance Access to care Commissioning and contracting Governance and regulation Health and Social Care Act 2012 NHS finances Performance Productivity Social care finances Year 2008 2009 (-) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Blog Mid Staffordshire: a hospital that lost its way Stephen Moss, Chair of Mid Staffordshire, spoke at our conference this week about the lessons he had learnt from the 'story of a hospital that lost its way'. Blog Choice at the end of life: do we have time to wait? The government last week published two new consultations on choice and information, which could have significant implications for how end-of-life care is delivered. Blog The voluntary sector's role in the challenge ahead As we debate the proposed NHS structures we must think about what kind of care we want these structures to help deliver. And what role can the voluntary sector play? Blog Improving patient experience: practical tips for boards Just as we thought the commitment to create truly patient-centred care was building momentum, it is, yet again, all change for the NHS. Blog Can we guarantee compassionate care? Can we guarantee patients compassionate care? Jocelyn Cornwell argues that while we can't currently guarantee this, we should be doing more to make it likely. Blog A need for honest conversations as the squeeze begins The frontline staff we have spoken to as part of the Point of Care programme are telling us that the financial pressure of NHS reforms is already upon them. Blog Improving patients' experiences: when is a saving not a saving? This week's budget held no great surprises for the NHS. But as the financial situation gets harder, can the experience of patients be improved, while spending less? Blog Transforming practice: tips for improving patient experience Sometimes rectifying the smallest or simplest of things can transform patients' experience of care. Don't wait to form a committee, start trying to improve patients' experience now. Subscribe to our Weekly Update newsletterPublications: Independent research and analysis on health and social care Reports, long reads and articles.