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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

2009
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2019
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2021

Using patient feedback to drive improvement

Joni Jabbal looks at what enables NHS acute trusts to take data from inpatient surveys, understand it, work with it, and use it to improve patient experience overall.

By Joni Jabbal - 10 December 2015

Do the public still trust doctors and nurses?

Do the public still trust doctors and nurses to deliver high-quality care and put patients, interests first, or could high-profile failings and inspection results have contributed to a change in public opinion?

By Anna Charles - 7 December 2015

Transforming mental health services – at what cost?

Helen Gilburt asks is it time for an honest conversation about the impact of cost-saving measures on the quality of care in mental health services?

By Helen Gilburt - 12 November 2015

Delayed transfers of care: join the queue

Delayed transfers of care, where patients are ready to return home or transfer to another form of care but still occupy a hospital bed, are a hot topic of discussion right now. So what does the latest data tell us?

By James Thompson, David Maguire - 9 November 2015

Does the NHS need more ratings?

Last week, Jeremy Hunt announced the government's plans to introduce Ofsted-style ratings for CCGs, to help fill what he called the transparency gap in the NHS. But are more ratings really what the NHS needs?

By Hugh Alderwick - 6 November 2015

Improving mental health outcomes for young people: the perspective of a GP trainee

Young people, and their families, are extremely able to express what they need and have done so clearly. It is now imperative that providers and commissioners work together to meet those needs, building on the momentum of Future in mind.

By Preety Das - 5 November 2015

How can the performance of local health systems be assessed?

Chris Ham reflects on the findings of our review for the Department of Health, which recommends radical simplification and better alignment of existing frameworks for assessing performance in the NHS.

By Professor Sir Chris Ham - 12 October 2015

A new way of measuring hospital productivity: what does it add?

Lord Carter's interim report on the productivity of NHS providers includes a new method of comparing operating costs: the Adjusted Treatment Index (ATI). But how will it work, and what does it add?

By David Maguire - 28 July 2015

No more inner Stalin: can Jeremy Hunt deliver his vision for the NHS?

The headlines that preceded Jeremy Hunt’s speech at the Fund may have focused on seven-day working, but what he had to say about his approach to reform is likely to be of greater interest to leaders within the NHS.

By Professor Sir Chris Ham - 17 July 2015

NHS waiting times: all change?

With health policy announcements coming out almost daily both before and after the election, it’s time to take stock of where we are with NHS waiting times.

By James Thompson - 16 July 2015

Understanding care quality: confronting complexity

Will drawing on a whole range of information about care quality take us a bit closer to a meaningful understanding of what care is like in practice?

By Jo Maybin - 19 June 2015

Improving mental health: recognising the vital role of charities

There is a long way to go before mental health achieves ‘parity of esteem’ with physical health, and the voluntary and community sector is key to helping address this challenge.

By Lisa Weaks - 15 May 2015

Manifesto pledges: more money for the NHS... problem solved?

The public's concerns about the NHS have been reflected in the political parties manifesto promises. But what do the promises add up to, and is the NHS safe in anyone's hands?

By John Appleby - 23 April 2015

How have waiting times fared under the coalition?

The last data on NHS performance measures before the election, released this week, shows us what the incoming government will be inheriting. So what does it tell us?

By James Thompson - 10 April 2015

What's happening to NHS waiting times?

National waiting time performance was meant to be back on track by the end of the year so, with the new waiting times data released by NHS England, how have things been?

By James Thompson - 13 February 2015

Leading change in diagnosis and support for people living with dementia

What does the future hold for the care and support of people living with dementia? David Oliver shares his thoughts.

By David Oliver - 3 February 2015

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