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Blog

Comment and analysis on the key issues in health and social care

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Blog

All I want for Christmas... is better care for the elderly

With the pressures on A&E, Richard Humphries explains that it's the frail elderly patients that remain in hospital beds that we should be more concerned about.
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By Richard Humphries - 31 December 2011
Blog

Can we be aspirational about quality standards for mental health when resources are so tight?

Joanna Goodrich considers the impact of NICE's aspirational guidance on the delivery of adult mental health care on patient-centred care.
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By Joanna Goodrich - 22 December 2011
Blog

We need to make our wards more friendly for people with dementia

The report of the National Audit of Dementia Care in General Hospitals 2011 has put a sharp focus on the care of people with dementia in hospitals.
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By Sarah Waller CBE - 20 December 2011
Blog

How can we bridge the gap between knowledge and practice to deliver good patient experience?

Bev Fitzsimons, asks whether a new patient and family-centred care programme can help improve patients' experience.
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By Bev Fitzsimons - 25 November 2011
Blog

Are personal budgets really the best way to personalise health care?

While government ministers seem enthused by plans to allow patients to manage their own health budgets, Angela Coulter asks if we should be exploring other options.
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By Angela Coulter - 9 November 2011
Blog

We need to talk about frail older patients

Drawing on experience from our Point of Care programme, Jocelyn Cornwell explores the options to improving the poor results on care shown in the CQC report.
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By Jocelyn Cornwell - 20 October 2011
Blog

Lost and confused: improving hospital care for dementia patients

After the CQC report on quality of care, Anna Dixon asks if acute hospitals are providing the right care for people with dementia.
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By Anna Dixon - 18 October 2011
Blog

Who's paying for mental health services for young people?

Sarah Jonas asks what effect will large scale cuts to local authority social care budgets have on child and adolescent mental health services.
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By Sarah Jonas - 1 September 2011
Blog

Patient-centred care: the universal power of stories

Jocelyn Cornwell discusses the dynamic, culture-changing power of stories and story-telling in health care in her new blog.
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By Jocelyn Cornwell - 23 August 2011
Blog

Working with patients to improve health services: Experience-based co-design in practice

Joanna Goodrich asks can we really expect to improve services in a way that makes a difference to patients if we don’t listen to their experiences?
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By Joanna Goodrich - 11 August 2011
Blog

Are hospitals any place for the elderly?

With more reports on the care of elderly and vulnerable people Jocelyn Cornwell looks at the state of care in acute hospitals.
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By Jocelyn Cornwell - 7 June 2011
Blog

No more heroes: a lesson for our future leaders?

NHS leaders, whether commissioners or providers, have to influence others as much as they lead heroically - a model requiring additional skills.
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By Kate Gosney - 24 May 2011
Blog

Care and compassion in the NHS

In light of the Health Service Ombudsman's recent report, Jocelyn Cornwell examines ways to improve NHS care, including intentional nurse rounds.
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By Jocelyn Cornwell - 17 February 2011
Blog

Will the government's new mental health strategy succeed?

If the government’s new mental health strategy is to have any force behind it, mental health needs to be fully reflected in the outcomes framework.
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By Chris Naylor - 11 February 2011
Blog

Is the health service really so different from other service industries?

After a bad experience of airline customer service, Bev Fitzsimons reflects on how similar an experience patients may face with health care providers.
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By Bev Fitzsimons - 8 February 2011
Blog

Improving patient experience: it's the little things that matter

The Point of Care team reflect on how the smallest actions on the part of staff can make a huge difference to patients’ experience of care.
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By Jocelyn Cornwell - 14 January 2011
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