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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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Capitalising on the offer of help – volunteering in the Covid-19 crisis

The number of people stepping up to volunteer during the Covid-19 outbreak has hit the headlines, but what role are they playing? Helen Gilburt considers the how volunteers are supporting the current response and what that might mean for volunteering in the future.

By Helen Gilburt - 17 April 2020

Crunch time for local system plans: five things to look out for

Anna Charles considers what we might learn from the local system plans currently being developed by sustainability and transformation partnerships and integrated care systems.

By Anna Charles - 26 September 2019

Five tips for successfully leading a primary care network

Clinical leaders of primary care networks face both challenges and opportunities to bring people together to drive real change. Beccy Baird and Tricia Boyle suggest five ways to help successfully lead a primary care network.

By Beccy Baird, Tricia Boyle - 12 September 2019

Saving lives, supporting communities: The role of volunteers in ambulance services

Volunteers are involved in providing vital frontline care and support to ambulance services. Helen Gilburt explains how these roles are developing and diversifying to meet the wider needs of the NHS as a whole.

By Helen Gilburt - 30 May 2019

Is it possible to use the digitisation of the NHS to reach the furthest first?

The health and care system has historically been reliant on paper for sharing information about patients. Digitisation is inevitably changing that, but what impact does that have on those who are marginalised?

By Annie Whelan - 13 February 2019

Volunteers in NHS hospitals: developing the infrastructure to support them is a win-win

The role of volunteers in the NHS cannot be overstated, but good management is essential to making sure they provide NHS staff with the support they need.

By Deborah Fenney - 4 December 2018

Shedding light on service design involving patients and the public

Rich Stockley explains how good patient and public involvement requires a robust and well-designed research process, and not just hoping for the elusive ‘lightbulb moment’.

By Rich Stockley - 26 November 2018

Round two for STP plans: a fresh start or a dangerous distraction?

A new round of planning for sustainability and transformation partnerships must allow for greater collaboration between key stakeholders to bring about real improvements in population health.

By Anna Charles - 15 November 2018

What should the NHS long-term plan say about STPs and ICSs?

Is the integration of health and social care moving too fast for the current legal framework? Chris Ham identifies five steps to support the continuing transformation by aligning regulation, policy and practice.

By Professor Sir Chris Ham - 25 October 2018

The puzzle of STPs in London

Why are London’s sustainability and transformation partnerships trailing behind those in other places? Chris Ham highlights some answers and recommendations in our new report.

By Professor Sir Chris Ham - 16 October 2018

Using technology to build a partnership of trust with patients

Chris Ham explores how technology can enable positive clinician-patient relationships and support patients to take an active role in their health and wellbeing.

By Professor Sir Chris Ham - 7 September 2018

How can the NHS work effectively with patients and the public?

In a guest blog for our NHS and the public project, Ceinwen Giles asks what patient involvement could mean for the NHS.

By Ceinwen Giles - 4 April 2018

Transforming general practice through volunteering

Transforming general practice through volunteering

In a guest blog to accompany our volunteering report, Kay Keane shares her experience of developing a community-centred general practice approach through building a community of volunteers.

By Kay Keane - 7 February 2018

The compact between the public and the NHS

Chris Ham explores how the public's expectations of and obligations towards the NHS have changed over time.

By Professor Sir Chris Ham - 1 January 2018

New care models point to a better future for patients and staff

Is rising demand for hospital services inevitable? Chris Ham celebrates the work of new care models that are successfully bending the demand curve.

By Professor Sir Chris Ham - 17 November 2017

A minority government: a chance for NHS leaders to seize the day?

Matthew Kershaw looks at the risks and opportunities for the NHS presented by the government’s focus on Brexit.

By Matthew Kershaw - 13 November 2017

The future of NHS commissioning: no map or clear destination

Ruth Robertson asks how CCGs will be affected as accountable care organisations/systems and sustainability and transformation plans/partnerships are layered on top of an already complex NHS landscape?

By Ruth Robertson - 18 September 2017

Analysing STPs in London: service reconfiguration, finances and leadership

Chris Ham outlines the main issues brought to light in our independent assessment of London’s sustainability and transformation plans, and what the Mayor of London can do to help with their successful delivery.

By Professor Sir Chris Ham - 12 September 2017

Tearing up the rulebook: legislation and new care models

Ben Collins reflects on the reintroduction of top-down control of the NHS and system-wide planning, despite legislation that aimed to establish a very different type of health system. How far can this go before the wheels fall off?

By Ben Collins - 23 August 2017

Great expectations: the changing nature of the public’s relationship with the NHS

What are the biggest issues and priorities for the NHS, and what do people expect from our health care system in the 21st century? As we start a new research project, Beth Adams reflects on the insights we’ve had so far.

By Beth Adams - 16 August 2017

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