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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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2020

The value of volunteering in acute trusts

Every NHS acute trust in England encourages people to volunteer – to contribute to their service and play an important part in improving patient experience. But how many people volunteer in acute trusts in England and what roles do they play?

By Amy Galea - 21 November 2013

Supporting people with long-term conditions: what is the house of care?

Angela Coulter explains why the house of care ought to be the centrepiece of every integrated care project, with greater attention paid to the contribution that people make towards managing their own health.

By Angela Coulter - 2 October 2013

Taking control – our role in shaping the future of care

Anna Dixon reflects on the main points from our Time to Think Differently debate on empowering patients and considers what we should focus on in the future.

By Anna Dixon - 18 April 2013

The crucial role of volunteers in supporting compassionate, high-quality patient care

Volunteers are well placed to help organisations meet a number of Francis’s key recommendations, says Claire Mundle.

By Claire Mundle - 14 March 2013

Will 2013 be the year of meaningful public engagement with service change?

The focus of the Royal College of Surgeon’s new report on engagement with the public on service change is very welcome, but will it translate into a genuinely different dialogue at a local level?

By Candace Imison - 17 January 2013

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