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Health and care services
Leadership, systems and organisations
Patients, people and society
Policy, finance and performance

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2019

An outsider’s reflections on NHS primary care reform

New Zealander Martin Hefford reflects on his time in the UK and ponders the questions about primary care reform that arose from his conversations with those working in primary care, secondary care and the third sector.

By Martin Hefford - 24 October 2019

Cancer or dementia: the social care system is unfair to people with either condition

The often-made contrast between ‘free’ support for cancer and ‘means-tested’ support for dementia is not entirely accurate, says Simon Bottery.

By Simon Bottery - 30 September 2019

Tackling 'imposter syndrome': working with third sector leaders

David Naylor reflects on ‘imposter syndrome’ and considers its impact on third sector leaders and beyond.

By David Naylor - 19 September 2019

NHS admin: how does it affect patient experience?

NHS administrative processes and staff have an important role to play in delivering care. But what happens when administration is poor? What impact can it have on patient experience? As we begin our new project on NHS administration, Lillie Wenzel shares the findings from our early work.

By Lillie Wenzel - 13 September 2019

Five tips for successfully leading a primary care network

Clinical leaders of primary care networks face both challenges and opportunities to bring people together to drive real change. Beccy Baird and Tricia Boyle suggest five ways to help successfully lead a primary care network.

By Beccy Baird, Tricia Boyle - 12 September 2019

Inclusive leadership: how ready are we to learn?

Tracie Jolliff, Director of Inclusion at the NHS Leadership Academy, explains how inclusive leadership and cultures require personal dedication to change, as well as support and oversight at an organisational level.

By Tracie Jolliff - 8 August 2019

Better patient information, better patient outcomes: the role of health libraries

As Health Information Week gets underway, Deena Mags explores how health libraries are helping patients and the public to be better informed, and some of the challenges around providing meaningful and informative information.

By Deena Maggs - 5 July 2019

A new trend in elective hip surgery?

After more than a decade of steady growth, the number of elective hip procedures is in decline. Deborah Ward and Lillie Wenzel unpack this surprising trend.

By Deborah Ward , Lillie Wenzel - 3 June 2019

Five myths of compassionate leadership

Compassionate leadership is needed now more than ever in the NHS, but there is a reluctance to put it into practice. Michael West and Suzie Bailey dispel five common myths surrounding compassionate leadership and explain how it is essential for alleviating the current workforce crisis.

By Michael West, Suzie Bailey - 28 May 2019

What does NHSX have to learn from other countries’ experiences of digitisation in health systems?

As NHSX is set to begin work on digital transformation in the NHS, Matthew Honeyman reports on discussions from the European Health Policy Group’s most recent meeting and considers what the NHS can learn from other systems.

By Matthew Honeyman - 22 May 2019

The NHS misses its new target for planned elective care

Siva Anandaciva considers the shift in priorities for the elective care waiting list and outlines three key considerations for developing a new strategy: how to best measure waiting times, setting realistic targets and the importance of short waits for patients.

By Siva Anandaciva - 16 May 2019

Empathy and understanding in mental health: the role of a peer support worker

Emily, a senior peer support worker at Haven, explains the vital role peer support workers play in supporting people through mental health crisis.

By Emily, peer support worker - 27 March 2019

Compassion: your greatest leadership contribution?

The NHS long-term plan highlights that compassion and inclusive leadership are essential for allowing staff to perform their best. Suzie Bailey considers how to overcome divisive top-down leadership and encourage cultural change.

By Suzie Bailey - 25 February 2019

Working beneath the surface: supporting leadership in complex times

As a newly-appointed co-director of our Top Manager Programme for senior leaders in health and social care, Mandip Randhawa shares her insights into why this type of programme is increasingly necessary and relevant in today’s context.

By Mandip Randhawa - 12 December 2018

Shared responsibility for health: troubling language and unmet need

Maybe the shared responsibility framework needs a different framing: one that starts with the acknowledgment that people who have health problems have a rightful expectation that they will be supported at a time of need, says Charlotte Augst.

By Dr Charlotte Augst - 10 December 2018

Tackling HIV stigma in the health service

Dr Tom Beaney, a GP trainee working in The King's Fund policy team, reflects on new data from the Positive Voices survey and considers the stigma that people with HIV face within the health service today.

By Dr Tom Beaney - 1 December 2018

Shedding light on service design involving patients and the public

Rich Stockley explains how good patient and public involvement requires a robust and well-designed research process, and not just hoping for the elusive ‘lightbulb moment’.

By Rich Stockley - 26 November 2018

The pivot: changing our relationship with the health system

The nature of the health challenges we face today mean it is no longer appropriate to continue with our existing systems. We have to step outside the institutions and start in homes, communities and work places where health is created, says Hilary Cottam.

By Hilary Cottam - 23 November 2018

CQC, the state of care and system-level regulation

CQC must ensure it creates a mix of regulatory tools that work together to efficiently assure people’s overall experience of care, rather than simply adding a layer of regulation to a health and care system that is already one of the most heavily regulated in the world.

By Ruth Robertson - 18 October 2018

Developing NHS trust chief executives – where do chairs fit in?

The relationship between the chair and chief executive of NHS organisations is critical in growing the great leaders we need and that the public pay for and deserve, says Peter Lachecki.

By Peter Lachecki - 11 September 2018

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