Blog posts by Joanna Goodrich

14 November 2013 | Comments: 2
Turning around a culture of care cannot be achieved through a quick fix. It takes courage, because you can’t start to improve things without first admitting that you could have been doing things better, says Joanna Goodrich.
22 December 2011 | Comments: 2
Joanna Goodrich considers the impact of NICE's aspirational guidance on the delivery of adult mental health care on patient-centred care.
11 August 2011 | Comments: 1
Joanna Goodrich asks can we really expect to improve services in a way that makes a difference to patients if we don’t listen to their experiences?
14 December 2010 | Comments: 3
Stephen Moss, Chair of Mid Staffordshire, spoke at our conference this week about the lessons he had learnt from the 'story of a hospital that lost its way'.