I totally agree with your statement Julian. I am currently undertaking my dissertation for my Masters qualification and are exploring the literature to determine how telehealth can improve the patient experience. I would really like to look at the paper you have identified but can’t find the website can you provide the web address please.
I’d like to underline the need for cultural shift towards ‘practice-based evidence’ and improved understanding of operational processes – especially at service level. However evidence needs to be jointly interpreted in real time by both clinician and patient. A new discussion on how to make this possible is available on the Three Wins Academy site, a paper that also shows how standard data and information tools are urgently required – tools that can be as easily used by the patient as by clinicians.