I’d like to underline the need for cultural shift towards ‘practice-based evidence’ and improved understanding of operational processes – especially at service level. However evidence needs to be jointly interpreted in real time by both clinician and patient. A new discussion on how to make this possible is available on the Three Wins Academy site, a paper that also shows how standard data and information tools are urgently required – tools that can be as easily used by the patient as by clinicians.
I totally agree with your statement Julian. I am currently undertaking my dissertation for my Masters qualification and are exploring the literature to determine how telehealth can improve the patient experience. I would really like to look at the paper you have identified but can’t find the website can you provide the web address please.