Trisha Greenhalgh: not stories or numbers but stories and numbers

Robert Francis' report into the failings at the Mid Staffordshire Foundation Trust was published in February 2013. Since then, issues of patient safety, quality of care and a culture of collective leadership have been in the public eye more than ever.

Catherine Foot interviews Sir Robert Francis QC at the transforming patient and staff experience conference on 5 November 2014.

Sara Ryan speaking at the transforming patient and staff experience conference on 5 November 2014.

Harry Cayton OBE, Chief Executive of the Professional Standards Authority, gave the keynote address at our event, One year on from Francis.