Professor Tim Kendall, Director, National Collaborating Centre for Mental Health, introduces the new NICE quality standards for mental health service user experience.
More on transforming patient experience
- Find out more about our Point of Care project
- This was part of our Transforming patient experience annual conference, in 2011. This conference showcased the best of the Point of Care programme and provided a forum for clinical and managerial staff to explore the possibilities for achieving truly patient-centred care in the NHS.