Tim Kendall: NICE patients' experience standards

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Professor Tim Kendall, Director, National Collaborating Centre for Mental Health, introduces the new NICE quality standards for mental health service user experience.

More on transforming patient experience

  • Find out more about our Point of Care project
  • This was part of our Transforming patient experience annual conference, in 2011. This conference showcased the best of the Point of Care programme and provided a forum for clinical and managerial staff to explore the possibilities for achieving truly patient-centred care in the NHS.


Steve Stocks

Comment date
22 November 2011
Fantastic piece of work - here's to hoping that such standards are implemented in care trusts and inpatient services - WELL DONE guys - keep going

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