Stephen Welfare: putting clinical leadership at the heart of quality improvement

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Stephen Welfare, Managing Director of Health, Education East of England, talks about attempts to develop leadership capability in clinical and managerial leaders, to transform care for people with long-term conditions, and how to deliver holistic, multi-disciplinary care to frail, older people in a rapid access outpatient setting.

This was recorded at our Third annual NHS leadership and management summit, in May 2013.

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