Robert Francis: lessons from Stafford

Needs real way to measure the quality rather than the easy way to measure
Governance should be adapted to clinicaly relavant and measured by the outcome to our patients
Thanks

to see the report

There are all sorts of brilliant policies, benchmarks, guidances and evidence based practice protocols to guide us all in our care of the sick, and this is all being well, but, if all those in the positions of power would listen to those in positions of enablement and provide more hands to use the tools given, the care nurses strive to give and that patients deserve could be implemented and such atrocities defined in this report could be avoided. Work from the floor up and you will know the answers to all the problems and save money, time and lives in the doing so.

I think his speech is excellent and the guidance excellent, it is really is down to putting the patient first with "care and respect on the front line and excellent communication skills". Quality Assurance checks are helpful, as are soft skills and leadership and problem solving abilities.

There are many leadership theories and models out there and all have their place, my message is clear and simple, care for, and communicate with the people in your care as you would your own family.