Richard Gleave: putting patient experience at the heart of the agenda

This content relates to the following topics:

Article information

  • Posted:Thursday 22 November 2012

Richard Gleave, Director of Patient Experience at the NHS Commissioning Board, discusses the role of the Board and the key actions that are needed to put patient experience at the heart of the agenda.

This was recorded during our Transforming patient experience annual conference 2012. This annual conference was developed to highlight excellent work being done in the field of patient experience.


Add your comment