Gill Gaskin, Medical Director at University College London Hospitals, gives her advice to other medical leaders who are seeking to engage their medical workforce.
This includes remembering that engagement is a two-way process – clinicians need to be given responsibility, but must also have the authority to make changes. Gill also highlights the importance of using language, stories and narrative which appeal to the passions of clinicians and which is designed around patients, improvement and quality.
You can read theof Gill's interview.
University College London Hospitals is one of the case studies in our report on medical engagement.