Panel session: what does real partnership with patients mean in practice?

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Juliet Bouverie (Macmillan Cancer Support), Annie Laverty (Northumbria Healthcare NHS Foundation Trust), Havi Carel (University of the West of England) and Robert Johnstone (National Voices) give their different viewpoints on what matters to patients and how real partnerships with patients can be achieved.

This was recorded during our Transforming patient experience annual conference 2012. This annual conference was developed to highlight excellent work being done in the field of patient experience.

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