Marc Bush: Making better use of patients' experiences

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  • Posted:Wednesday 13 November 2013

Dr Marc Bush, Director of Policy and Intelligence at Healthwatch England, spoke at The King's Fund conference, Patient voice and power in the new NHS.

Exploring the role of Healthwatch England, Marc explained the importance of involving patients in their own care and the design of services in their own areas. He highlighted how statistics and people's anecdotal evidence don't always tally up, and called for 'soft' evidence - patient's experiences - to be given as much importance as the 'hard' evidence of stats and data.

More from the patient voice and power conference


elaine watson

Gloucestershire care services
Comment date
07 May 2015
happy to watch

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