Breadcrumb Home Multimedia Lord Michael Bichard at The King's Fund Annual Conference 2010 This content relates to the following topics: Competition, markets and choice Integrated care Local service design Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Article information Posted:Wednesday 24 November 2010 Lord Michael Bichard, Senior Fellow, Institute for Government, and Chair of The Design Council, talks to us about the Total Place programme, and how organisations need to build partnerships and design services around patients' needs.Related contentVideoIñaki Peralta at The King's Fund Annual Conference 2010 Iñaki Peralta, Director of Sanitas Hospitals, Spain, discusses how the public-private partnership has succeeded in the health care system of Manises.VideoRobert Petzel at The King's Fund Annual Conference 2010 Robert Petzel, Under Secretary for Health, Veterans Health Administration, talks to us about the key factors needed for transformative health care.VideoHighlights from The King's Fund Annual Conference 2010 Watch the highlights from The King's Fund Annual Conference: Improving health care in tough times. VideoSimon Burns MP at The King's Fund Annual Conference 2010 At our Annual Conference, Simon Burns MP, Minister of State for Health, lent his support to the plan for integrated health and social care and promised an 'information revolution' for the NHS.VideoLord Michael Bichard: Developing a new way to deliver public services Lord Michael Bichard, Senior Fellow, Institute for Government and Chair, Design Council, gave the keynote speech at The King's Fund Annual Conference 2010, talking about developing a new way to deliver public services. You may also be interested in Blog Can less be more? The new approach to social care in South Tyneside Simon Bottery considers joined-up health and social care in South Tyneside, with social workers joining ‘huddles’ on wards and using a ‘strength-based’ approach in discharge planning Blog Rekindling hope in public services Ahead of the publication of our report on the Wigan Deal, Chris Naylor explores how devolving power to frontline staff and service users can create the positive culture needed for improvement. Active project Lessons from the Wigan Deal The Wigan Deal is a social contract between the council and the community. This project will examine how and why the Deal was developed, how it has been put into practice, and what others might learn from it. Long read Community health services explained Community services play a key role in keeping people well, treating and managing acute illness and long-term conditions, and supporting people to live independently – and yet they are poorly understood compared to other parts of the NHS. In this explainer we set out what community services are, the challenges faced and how they're changing.