Breadcrumb Home Multimedia Lord Michael Bichard: Developing a new way to deliver public services This content relates to the following topics: Integrated care Public health Local service design Share this content Share on Twitter Share on Facebook Share on LinkedIn Share on Email Print this page Article information Posted:Friday 03 December 2010 Lord Michael Bichard, Senior Fellow, Institute for Government and Chair, Design Council, gave the keynote speech at The King's Fund Annual Conference 2010, talking about developing a new way to deliver public services.Related contentVideoHighlights from The King's Fund Annual Conference 2010 Watch the highlights from The King's Fund Annual Conference: Improving health care in tough times. VideoSimon Burns MP at The King's Fund Annual Conference 2010 At our Annual Conference, Simon Burns MP, Minister of State for Health, lent his support to the plan for integrated health and social care and promised an 'information revolution' for the NHS.VideoRobert Petzel at The King's Fund Annual Conference 2010 Robert Petzel, Under Secretary for Health, Veterans Health Administration, talks to us about the key factors needed for transformative health care.VideoIñaki Peralta at The King's Fund Annual Conference 2010 Iñaki Peralta, Director of Sanitas Hospitals, Spain, discusses how the public-private partnership has succeeded in the health care system of Manises.VideoLord Michael Bichard at The King's Fund Annual Conference 2010 Lord Michael Bichard, Senior Fellow, Institute for Government and Chair, The Design Council, talks to us about the Total Place programme, and how organisations need to build partnerships and design services around patients' needs. You may also be interested in Video Stephen Rosenthal and John Williford on the Montefiore health system Stephen Rosenthal and John Williford talk about the approach of the Montefiore health system, and why their integrated approach to health care has been so successful. Long read Communities and health The role of communities in improving population health is receiving increasing, and long overdue, attention in health policy and practice. This piece gives an overview of the different approaches to working with communities for health. Long read What does improving population health really mean? Everybody in NHS policy seems to be talking about population health. But what does it really mean and how can we improve it? Active project Lessons from the Wigan Deal The Wigan Deal is a social contract between the council and the community. This project will examine how and why the Deal was developed, how it has been put into practice, and what others might learn from it.