Julie Hendry: Creating a culture to ensure good patient safety, quality and experience

This content relates to the following topics:

Julie Hendry, Director of Quality and Patient Experience at Mid-Staffordshire NHS Foundation Trust, gives a background to previous care failings at the trust, and explains how the culture of care has since been transformed to ensure patients are safe and well-cared-for.

More from the transforming patient experience conference

Related content

Comments

Add your comment