James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?

James Titcombe is the father of Joshua, a baby boy who died aged only nine days after signs of his deteriorating condition were missed by staff at Morecambe Bay NHS Trust.

In his presentation at The King's Fund's Annual Conference, he shares his story and draws valuable lessons from it about how the NHS could improve patient safety by learning from mistakes.

Download the transcript of James's presentation.