James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?
More from The King's Fund's Annual Conference 2013
- Sir Bruce Keogh: Review of urgent and emergency care
- Bill Wright: High quality, safe and efficient care, the Kaiser Permanente Connect Experience
- Mark Britnell: A global perspective on the transformation of health care: do we do things better or do we do better things?
- Ceinwen Giles: What patients really want
- Brent James: Achieving transformational change: how to become a high performing organisation