James Titcombe is the father of Joshua, a baby boy who died aged only nine days after signs of his deteriorating condition were missed by staff at Morecambe Bay NHS Trust.
In his presentation at The King's Fund's Annual Conference, he shares his story and draws valuable lessons from it about how the NHS could improve patient safety by learning from mistakes.
More from The King's Fund's Annual Conference 2013
- Sir Bruce Keogh: Review of urgent and emergency care
- Bill Wright: High quality, safe and efficient care, the Kaiser Permanente Connect Experience
- Mark Britnell: A global perspective on the transformation of health care: do we do things better or do we do better things?
- Ceinwen Giles: What patients really want
- Brent James: Achieving transformational change: how to become a high performing organisation