- Posted:Wednesday 19 December 2012
Elizabeth Fradd, explores the importance of language and communication in delivering high-quality, patient-centred health care. She focuses on her experience as a health care professional, investigator and an observer, giving a personal account of her mother's treatment.
You can download the full transcript from Elizabeth Fradd's presentation: Elizabeth Fradd: why communication and information matter and the slides.
From our person-centred integrated care event.