Don Berwick: clinical leadership of health care reform

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  • Posted:Thursday 09 May 2013

Donald M Berwick is the former President and CEO of the Institute for Healthcare Improvement, which he co-founded and led for 18 years. At our final leadership lecture in the 2013 series, Don shared his experience of the health care system in the United States, relating it to the changes currently seen in the English NHS.

He encouraged the audience to remember to keep patients at the heart of services and explained that we need to achieve better quality care as well as cost savings.

You can download the full transcript from Don Berwick's presentation:   Don Berwick: clinical leadership of health care reform

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About the leadership lecture series

Taking place in the run up to our annual NHS Leadership and Management Summit, these free to attend lectures are designed for clinical and managerial leaders in health care.


Dick Wallis

Position Systems Limited
Comment date
11 May 2013
General informed opinion, if not total consensus, indicates the need for radical change to both culture and environment, now that NHS shows such obvious signs of ageing, after 70 years. This is hardly surprising, and the further need is therefore surely to establish the core long-term aim. Provided this single aim is sufficiently bold, other well established objectives would contribute towards it (patient-centred care, improved education and training, etc.). My vote would be for the design and construction of an "Intelligent Hospital", where all the latest intelligent-building techniques, also the latest healthcare technology and lessons from other industries would be installed, to prove that new technology can introduce radical change in all areas, as well as providing the obvious healthcare improvements. A useful example of this technology-driven approach is the HQ of McClaren F1 Racing, but there are many others in UK and other advanced countries, which would provide useful guidelines for an initial pilot-project for this approach.

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