Cynthia Bower draws on her experience as former Chief Executive of the Care Quality Commission to discuss what the quality drivers are in different parts of the system and whether we are expecting too much from the regulator.
More on regulation
- Read our paper: Preparing for the Francis report - how to assure quality in the NHS
- Read Anna Dixon's blog: Are we expecting too much from the Care Quality Commission?
- From the event: Quality First: are we expecting too much from the regulator?