Ceinwen Giles: What patients really want

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Ceinwen Giles, Trustee, Shine Cancer Support, talks about how her experiences of the health service and her work in international development have influenced her thinking on what it means to be a patient. She says that patients can often feel like 'a square peg in a round hole' - with health services often reflecting the priorities of providers and not patients.

Download the full transcript from Ceinwen's presentation.

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