Ceinwen Giles, Trustee, Shine Cancer Support, talks about how her experiences of the health service and her work in international development have influenced her thinking on what it means to be a patient. She says that patients can often feel like 'a square peg in a round hole' - with health services often reflecting the priorities of providers and not patients.
More from The King's Fund's Annual Conference 2013
- Sir Bruce Keogh: Review of urgent and emergency care
- Bill Wright: High quality, safe and efficient care, the Kaiser Permanente Connect Experience
- Mark Britnell: A global perspective on the transformation of health care: do we do things better or do we do better things?
- Brent James: Achieving transformational change: how to become a high performing organisation
- James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?