- Posted:Wednesday 28 November 2012
Angela Coulter, Visiting Fellow at The King’s Fund, looks at what patient experience should look like in future. Patients need to be 'co-producers' in their own care and the system needs to become more integrated, co-ordinated and holistic. Patients are becoming more sceptical, which is a good thing, and they must be helped to make informed decisions about their care.
See more views from people working in health and social care, members of the public and policy-makers in our Time to Think Differently audio/video section.