Rachael has worked at The King's Fund since 2007, first as a senior research fellow and now as head of research. Her areas of interest include system reform and models of governance and accountability in UK health care, including work on regulation, integrated care and contracting.
Rachael was a 2011–12 UK Harkness Fellow in Health Care Policy and Practice at the School of Public Health, University of California – examining collaborative governance, shared risk and accountability through accountable care organisations. Previously, she was a lecturer in public sector management at the University of London, and before moving to the United Kingdom, she worked in the Department of Health in Melbourne, Australia. Rachael holds a PhD in organisational behaviour from Imperial College, London.