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Quality of care

High-quality care can usually be defined in three parts: clinical effectiveness, safety and patient experience. We will be examining how NHS and social care organisations in England are improving quality and assessing their progress.

Overview

Related projects

Point of Care

The Point of Care programme aims to help health care staff in hospitals deliver the quality of care they would want for themselves and their own families.

Quarterly monitoring report

Our quarterly monitoring report examines the views of finance directors on the productivity challenges they face, as well as some key NHS performance data.
See more related projects

The Francis Inquiry report

Anticipating the Francis Inquiry report

We analyse what the forthcoming recommendations might mean for the NHS, and what needs to change in the health system to protect patients.

Improving the quality of care for frail older people

Joanna Goodrich looks at the changes that can be made at all levels to significantly improve older people’s experience of care.

Reading Room & briefings

Want to know more?

For more resources on quality of care, including reading lists, database searches and useful web pages, visit our Reading Room.

Related briefings

See our briefings and responses on quality of care issues.

Featured publications

Developing supportive design for people with dementia The King’s Fund’s Enhancing the Healing Environment Programme 2009-2012

9 Jan 2013
Sarah Waller CBE
Abigail Masterson, Hedley Finn

Health policy under the coalition government A mid-term assessment

28 Nov 2012
Sarah Gregory, Anna Dixon, Chris Ham
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Blogs on quality of care

Do personal health budgets improve quality of life for patients?

12 Dec 2012
Angela Coulter

How must we change care systems to meet the needs of the future patient?

7 Dec 2012
Jocelyn Cornwell
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Relevant events

The King's Fund Annual Conference 2012

Transforming patient experience annual conference 2012

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Relevant audio/video

Audio

Elizabeth Fradd: why communication and information matter

Elizabeth Fradd
Slideshow

Linda Patterson: wrong bed, wrong ward

Linda Patterson
See more related audio/video

Useful articles

The NHS in England in 2013

2 Jan 2013
Chris Ham

Hospital Pathways programme: lessons learned

19 Dec 2012
Bev Fitzsimons
Karen Wright
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Relevant press releases

The King's Fund's statement on Mid Staffordshire hospital

6 Jan 2013

General practice in London must improve to meet challenges of the future

5 Dec 2012
See more related press releases

Our work on this topic

Publication
Staffing in maternity units
6 Mar 2011
Jane Sandall, Caroline Homer, Euan Sadler, Caroline Rudisill, Ivy Bourgeault, Susan Bewley, Pauline Nelson, Luke Cowie, Chris Cooper, Natasha Curry
Press release
Reward for charities bridging gaps in health care provision
28 Feb 2011
Blog
Care and compassion in the NHS
17 Feb 2011
Jocelyn Cornwell
Blog
Is the health service really so different from other service industries?
8 Feb 2011
Bev Fitzsimons
Event
Supporting maternity services to improve safety
8 Feb 2011
Page
About Safer Births
26 Jan 2011
Page
Hospital waiting times tracker: April 2011
26 Jan 2011
Multimedia: Slideshow
Simon Chapman on end-of-life commissioning
25 Jan 2011
Simon Chapman
Multimedia: Slideshow
Rachael Addicott on end-of-life commissioning
25 Jan 2011
Rachael Addicott
Multimedia: Audio
John Healey on the Health and Social Care Bill
20 Jan 2011
John Healey

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